Troubleshooting - Motorola BARK200U User Manual

8. Troubleshooting

When your dog does not seem to respond to the Ultrasonic
Correction
• Make sure that the No-Bark Collar Unit is properly fitted on your dog. Loosely
fitted collar will affect performance. For proper fit, the collar should be snug,
yet loose enough to allow two fingers to fit between the strap and your dog's
neck.
• Make sure that there is good skin contact where the No-Bark Collar Unit
touches the neck area. If necessary, trim your dog's hair to ensure good
contact.
• Check if the battery has drained out.
• If you are certain that your dog gets the ultrasonic correction, however is still
not responding, try the next level higher (see "Adjust Correction Level"
page 11).
• If your dog still does not respond, contact Customer Service at
1-888-331-3383.
18 Troubleshooting