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7. Troubleshooting & Factory Reset
This chapter covers the potential issues you may encounter during system operation.
Control Panel
Control Panel Fault Yellow LED indicates fault in system. If the fault happens in the Control Panel,
the LED stays lit. If the fault happens in the devices, the LED flashes. The possible fault events
include:
Control Panel / Devices low battery:
-- Change device batteries or charge Control Panel battery accordingly.
AC power fail:
-- Check AC power connection
Sensor out of order:
-- Check device battery status and conduct Walk Test to confirm if the Control Panel can receive
device signal.
Device tamper:
-- Close the device's tamper switch.
GSM related failures:
If the GSM LED flashes quickly, that means there is a fault in the GSM functions
-- Check if SIM card is properly installed
-- Check if SIM card's PIN is inactive
-- Check if the signal strength is strong enough
Interference:
-- Perform Walk Test on all your devices to check if Control Panel can still receive their signals.
-- Use Test Call function to test if Control Panel can report normally to programmed telephone
number.
PIR Sensor
PIR LED flashing when activated:
-- PIR is on low battery or tamper switch triggered.
PIR is not responding to movement:
-- PIR has a built-in 1 minute sleep timer after detecting a movement. PIR will not redetect
movement within 1 minute after it is triggered. Please wait for at least 1 minute before testing
PIR again.
-- PIR battery is exhausted, please change a battery.
PIR is responding slowly:
-- This is normal. PIR has sophisticated false arm filter setting to prevent accidental trigger. It
is also less sensitive when walking directly toward it
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