Icd Group Features-Incoming Call Queue Monitor - Panasonic KX-NCP500 Operating Manual

To clear Call Log History
6-Line Display PT
While the Call Log History is displayed
Since JAN.29
Total Calls
Overflow Calls
Lost Calls
Average Waiting
EXIT
Press "CLEAR".
•
If the accumulated data exceeds the maximum number that can be displayed (99999),
"****" is shown on the display. To reinitialize the display, clear the Call Log History.
•
For information about other supervisory features, refer to "1.3.42 ICD Group
Features—Supervisory".
1.3.38 ICD Group Features—Incoming Call Queue Monitor
An extension assigned as a supervisor (supervisor extension) can monitor the status of
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
To monitor the waiting call status
6-Line Display PT
Off-hook.
Group Monitor On
•
If an ICD group has an overflowed call, the display shows the status automatically.
Document Version 2013-05
09:10AM
: 00996
: 00131
: 00039
: 01'06
CLEAR
7 3 9
Enter 739.
On-hook.
1.3.38 ICD Group Features—Incoming Call Queue Monitor
ICD Group
extension no.
Enter ICD Group
extension number.
JAN.31 08:13AM
601:Sales Section
Waiting Calls Now:
Max. Waiting Time:
EXIT LOG
Confirm the status of queued calls.
C.Tone
FRI
00006
02'18
SPRVS
Operating Manual 97