Troubleshooting - Datalogic DS6300 Reference Manual

11

11 TROUBLESHOOTING

Before contacting your local Datalogic office or Datalogic Partner or ARC, it
is suggested to save the device configuration to a *.ddc file by means of the
Genius™ software configuration program and check the device exact model
and serial number.
NOTE
Problem
Power On:
the "Power On" LED is not lit.
On Line Mode:
the Master's "Phase On" LED is not lit
(when external trigger activates).
On Line Mode:
the Master's "Phase
correctly lit but nothing happens (no
reading results).
Serial On Line Mode:
the reader is not triggered (no reading
results).
96
TROUBLESHOOTING GUIDE
Suggestion
 Is power connected?
 If using an external power supply (like
PG6000), is it connected to the AC source?
 If using rail power, does rail have power?
 If using CBX100/CBX500, does it have power
(check switch and LED)?
Check
25/26-pin
CBX100/CBX500 spring clamp connectors.
 Measure voltage at pin 13 and 25 (for
25/26-pin connector) or at spring clamp Vdc
and GND (for CBX100/CBX500).

Check carefully if you are referring to the
25/26-pin
CBX100/CBX500 spring clamp connectors.
 Is sensor connected to EXT TRIG/PS input?
 Is power supplied to photo sensor?
 Is power supplied to one out of the two EXT
TRIG/PS (NPN output)?
 Is one out of the two EXT TRIG/PS grounded
(PNP output)?
 Are the photo sensor LEDs (if any) working
correctly?
 Is the sensor/reflector system aligned (if
present)?
 Is the software configuration consistent with
the application condition (operating mode,
On" LED is
etc.)?
In
program select the OPERATING MODES
folder and check for related parameters.
 In
OPERATING MODE folder and check if
serial on line is enabled as "On Line options"
parameter value.
 Are the Start-Stop string correctly assigned?

Is
connected and configured)?
DS6300 REFERENCE MANUAL
if you are
connector
connector
the Genius™ software
the Genius™ program
the serial trigger
referring to the
or to the
or to the
configuration
select the
source correctly