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Symptoms
Paper jam
Possible messages:
Push-Front1 jam
Check paper
or
Push-Front2 jam
Check paper
The selected paper
feeding device does not
load the paper.
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Possible Cause
Paper path is obstructed.
Pinfeed holes of continuous form
are not placed properly on the
tractors.
Continuous form is too taut or
has too much slack.
Paper supports of the tractor
unit are not positioned evenly
across the paper width.
Print head is too close to the
paper.
Paper feeding device is not
properly mounted.
Paper feeding device failure.
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Action/Resolution
1. Clear the Paper Path.
2. Press Pause to resume printing.
1. Clear paper jam.
2. Reinstall the paper
1. Clear paper jam.
2. Reinstall the paper
1. Clear paper jam.
2. Reinstall the paper
Check the PRINT GAP Option setting in
Set-Up. See "S
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If the PRINT GAP Option is set to Auto.
adjust., check the AUTO. GAP OFFSET
Option setting in Set-Up. See "S
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1. Power-off the printer.
2. Remount the paper feeding device. For
the tractor in Front position, ensure
that the paper separator is properly
retracted.
Call Service.
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Table of Contents
Troubleshooting
