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SERVICE HINTS
When Gas Pressure is Too Low:
• pilot will not stay lit
• burners will have delayed ignition
• burner system will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
Contact authorized dealers of this product. If they can't supply
original replacement part(s), call IHP at 1-800-655-2008
When calling, have ready:
Purchase these accessories from your local dealer. If they can not supply these accessories call IHP at1-800-655-2008for information. You
can also write to the address listed on the back page of this manual.
WALL MOUNTED ON/OFF SWITCH GWMS2
For all models. Allows burner system to be turned on and off with
a wall switch.
RECEIVER AND HAND-HELD REMOTE CONTROL KIT - MRC
For all Remote-Ready Models. Allows the gas log heater to be turned
on and off by using a hand-held remote control.
26
REPLACEMENT PARTS
ON
OFF
www.Superiorfireplaces.US.com
You may have further questions about installation, operation,
or troubleshooting. If so, contact IHP at 1-800-655-2008 When
calling please have your model and serial numbers of your heater
ready.
You can also visit our web site at
www.Superiorfireplaces.US.com.
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to the factory.
ACCESSORIES
NCBV-PS CONVERSION KIT
For propane/LP gas models. Allows burner system to be converted
from propane/LP gas to natural gas.
PCBV-NS CONVERSION KIT
For natural gas models. Allows burner system to be converted from
natural gas to propane/LP gas.
TECHNICAL SERVICE
127116-01A
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