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WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating burner system where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette
smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These
odors will disappear over time.
OBSERVED PROBLEM
Glass soots.
Burner system produces a clicking/ticking
noise just after burners are lit or shut off.
Remote does not function.
Burner system produces unwanted odors.
Burner system shuts off in use.
22
TROUBLESHOOTING Continued
POSSIBLE CAUSE
1. Flame impingement on logs.
2. Debris around burner air mixer.
3. Improper vent configuration.
1. Metal expanding while heating or con-
tracting while cooling.
1. Battery is not installed or battery power
is low.
1. Gas leak. See Warning statement above.
1. High or gusting winds.
2. Low line pressure.
3. Pilot is partially clogged.
4. Glass too loose and air tight gasket leaks
in corners after usage.
5. Bad thermopile.
6. Improper vent cap installation.
www.Superiorfireplaces.US.com
REMEDY
1. Adjust the log set so that the flame does
not excessively impinge on it.
2. Inspect the opening at the base of the
burner to see that it is NOT packed with
any type of material.
3. Follow venting configuration instructions
on pages 6 thru 10.
1. This is normal. If noise is excessive,
contact qualified service person.
1. Replace batteries in receiver and remote
control.
1. Locate and correct all leaks (see Checking
Gas Connections, page 12).
1. Burner system has been tested for up to
40 mph winds. However, extreme condi-
tions may occur. See Lighting Instruc-
tions, page 16.
2. Contact local propane/LP or natural gas
company.
3. Clean pilot (see Cleaning and Mainte-
nance, page 19).
4. Tighten glass.
5. Replace faulty component.
6. Check for proper installation and freedom
from debris or blockage.
127116-01A
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