Accessing System Diagnostics; Running Support Tools Manager (Hp-Ux Only) - HP Server rx2600 Installation Manual

Chapter 2

Accessing System Diagnostics

To troubleshoot your system, you must be familiar with the HP-UX or
Linux operating systems and be able to start and stop processes. You
should also be familiar with the Offline Diagnostics Environment and
the Support Tools Manager for HP-UX systems and TopTools for Linux.
First, note any event messages and use the diagnostics tool that is
appropriate for your system to determine what failed. Note that event
messages can be found in Appendix D of the zx6000/rx2600 Operation &
Maintenance Guide at http://www.hp.com/go/bizsupport. If a test fails,
the diagnostics message will give you an indication of the Field
Replaceable Unit (FRU) to replace.
For a complete description of the HP-UX diagnostics tools, go to this
URL:
http://docs.hp.com//hpux/diag/
For a complete description of the Linux diagnostic tools, go to this URL:
http://www.hp.com/toptools/

Running Support Tools Manager (HP-UX only)

HP-UX uses an online diagnostics product called the Support Tools
Manager (STM) that allows system operation verification.
Three interfaces are available with the Support Tools Manager: a
command line interface (accessed through the cstm command), a
menu-driven interface (accessed through the mstm command), and the
graphical user interface (accessed through the xstm command).
For more information on these user interfaces, see the online man pages
by entering the following at a command line prompt:
man cstm [Enter]
man mstm [Enter]
man xstm [Enter]
Troubleshooting Your System
Accessing System Diagnostics
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