Chapter 6: About Forwarding Calls; Activating Send All Calls; Activating Call Forwarding - Avaya 9608 User Manual

Chapter 6: About forwarding calls

You can forward your incoming calls to another number or to voice mail. When the Forward button light
is on, one or more of the forwarding features are active. The forwarding features available on your phone
depend on the options your system administrator has set. For more information about the options available
on your extension, contact your system administrator.

Activating Send All Calls

About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined
coverage number, typically your voicemail. Incoming calls ring once at your extension and then
go directly to a number which is set by your system administrator. If the SAC feature is
administered on your phone, a Send All softkey appears on the Phone screen for idle calls.
Pressing Send All turns Send All Calls on. If it is already on, pressing Send All turns it off.
You can also turn Send All Calls on or off by using the telephone Features list.
Procedure
1. Gain access to the Features menu.
2. Scroll to choose Send All Calls.
3. Press Select or the corresponding line button to activate the feature.

Activating call forwarding

About this task
Use this task to forward your calls to a specified number.
Procedure
1. Gain access to the Features menu.
2. Scroll to choose Call Forward.
Using Avaya 9608/9608G/9611G IP Deskphones SIP January 2014 51