Chapter 10: Call History; Viewing The Call History - Avaya 9608 User Manual

Chapter 10: Call History

The History screen provides a list of recent calls, with information about call disposition such as missed,
answered, or outgoing with the caller name and number, call time, and call duration.
Note:
The caller number is displayed only if available.
Call History also shows bridged calls. If you are a member of a call pickup group, any calls you picked up
for another person or you missed and were answered by someone else in your pickup group are shown
with a Forwarding icon. Using this feature, you can review details of the type of call pickup. When you
have one or more missed calls, the History button illuminates and the Missed Calls icon and the top line
displays the number of missed calls. To call a person listed in your Call History, see
the call history on page 46.

Viewing the call history

Procedure
1. Press History.
2. Scroll to the right or left to view separate lists of answered, outgoing, or missed
3. Scroll up or down to view the entries on the list.
Using Avaya 9608/9608G/9611G IP Deskphones SIP
You can go to the top of the list by pressing History again.
calls.
Note:
When contacts whose presence you have set up to track have called you, the
applicable presence icon displays along with their call information. See
icons for a description of the icons.
Calling a person from
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