Chapter 3: Answering A Call; Ignoring An Incoming Call - Avaya 9608 User Manual

Chapter 3: Answering a call

About this task
When you receive an incoming call, the phone selects the incoming call automatically. However, if you
are already on a call or if you receive more than one incoming call at a time, you may need to select the
call you want to answer manually.
Note:
The procedure for answering a call might vary depending on how your phone is administered.
If you do not have the Go to Phone Screen on Ringing option enabled and if the Phone screen is not
displayed, incoming calls display on the top line of the screen. You can press the corresponding line button
(LED) to answer the call.
Procedure
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset or press the line button next to the incoming
call, press Speaker, OK, or Answer to answer the call using the speakerphone, or press
Headset to answer using the headset.
• If you are on another call, from the Phone screen, scroll to the line with the incoming call and
press Answer or OK. The deskphone automatically answers the incoming call and puts the
previous call on hold.
•
Note:
To automatically display the Phone screen whenever you receive an incoming call, set the
Phone Screen on Ringing option to Yes. For more information, see
on receiving a call

Ignoring an incoming call

About this task
Use this task to turn off the ringer for an incoming call.
Using Avaya 9608/9608G/9611G IP Deskphones SIP
on page 23.
Displaying the Phone screen
January 2014 39