S. Distribution Limited Warranty - Otto Bock Motus Instructions For Use Manual

10 U.S. Distribution Limited Warranty
Otto Bock HealthCare (Otto Bock) warrants all of its products and services, to the original purchaser, to
be free from defects in materials and workmanship. This warranty applies, subject to normal wear and
tear, when the products are used as intended, without unapproved modifications, following all Otto Bock
instructions and requirements; and when they are fitted by or under the direct supervision of certified/
licensed practitioners who meet all Otto Bock product‑specific training requirements for a given product.
The duration of our Limited Warranties varies by product and service, but all are effective from the date
of delivery to the patient. When indicated, the duration of the Limited Warranty for some components may
be extended when incorporated into a finished device in which all of the components are manufactured by
Otto Bock and installed in conformance with all Otto Bock recommendations. Otto Bock's sole obligation
under this Limited Warranty shall be to repair, replace, or refabricate at no charge, or to refund the cost
of the system or component thereof to the original purchaser, at Otto Bock's sole discretion. The specific
terms and conditions of the limited warranty for the following product(s) are as follows:
Otto Bock MOTUS adaptive wheelchair
•
Warranty Duration – Parts
•
Limited Lifetime, 5 years
– Covers: Wheelchair frame (including the cross‑braces)
•
1 year
– Covers: Caster forks, footrest assemblies, backrests, armrests, and accessories
•
Exclusions
– Include: Wearable items such as tires, tubes, and upholstery materials
This limited warranty does not cover labor, freight charges, or damage due to accidents, neglect, misuse
or operation beyond capacity, parts damaged by improper installation, substitution of parts not approved
by Otto Bock, any alteration or repair by others that, in Otto Bock's judgment, materially or adversely
affects the product or part.
THE EXPRESS WARRANTIES SET FORTH HEREINABOVE ARE IN LIEU OF ALL OTHER
WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH OTHER
WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED BY OTTO BOCK. IN NO EVENT
SHALL OTTO BOCK'S LIABILITY OF ANY KIND INCLUDE ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, EVEN IF OTTO BOCK SHALL HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you.
Please refer to the Otto Bock website or product/service price list for additional warranty information or
contact your local Otto Bock Sales office.
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