Aficio B2867757 Operating Instructions Manual page 55

Message
Connection with
the destination
has failed. Check
the status and
connection. To
check the current
status, press
[Scanned Files
Status].
Authentication
with the destina-
tion has failed.
Check settings.
To check the cur-
rent status,
press [Scanned
Files Status].
Destination(s) or
sender name is
not specified.
Destination(s)
have not been
specified.
Sender has not
been specified.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
Check [Max. E-
mail Size] in
Scanner Features.
Sending the data
has failed. The
data will be re-
sent later.
Transmission has
failed. To check
the current sta-
tus, press
[Scanned Files
Status].
Cause
The correct Network set-
tings are not made.
The entered user name
or password was invalid.
Destination(s) or sender
name is not specified.
Destination(s) have not
been specified.
The sender's name was
not specified.
The maximum e-mail
size has been exceeded.
A network error has oc-
curred and a file was not
sent correctly.
While a file was being
sent, a network error oc-
curred and the file could
not be sent correctly.
When a Message Appears
Solution
• Check the network settings of the cli-
ent computer.
• Check that components such as the
LAN cable are connected properly.
• Check that the server settings are
correct and the server is working
properly.
• Check that the user name and pass-
word are correct.
• Check that the ID and password for
the destination folder are correct.
• A password of 128 or more charac-
ters may not be recognized.
Send e-mail after specifying the destina-
tion(s) or sender's name.
Send e-mail after specifying the destination(s).
A sender's name should be specified be-
fore sending e-mail. Send e-mail after
specifying the sender's name.
• Increase the size of [Max. E-mail Size].
• Set [Divide & Send E-mail] to [Yes (per
Page)] or [Yes (per Max. Size)].
See "Send Settings", General Settings
Guide.
Wait until sending is retried automatical-
ly after the preset interval. If sending fails
again, contact the network administrator.
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Contact the administrator.
Press [Scanned Files Status] to display the
transmission results, and then check
which job has not been sent. See "Con-
firmation Displays", Scanner Reference.
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