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3. Troubleshooting When
Using the Printer Function
This chapter explains likely causes of and possible solutions for printer function
problems.
When a Message Appears During
Installation of the Printer Driver
This section explains what to do if a message appears when installing the printer
driver.
Message number 58 or 34 indicates that the printer driver cannot be installed us-
ing Auto Run. Install the printer driver using [Add Printer] or [Install Printer].
Message number 58 appears if there is a newer version of the printer driver al-
ready installed.
Windows 95/98/Me, Windows 2000, or Windows NT 4.0
This section explains the procedure under Windows 95/98/Me, Windows 2000,
or Windows NT 4.0.
A
On the [Start] menu, point to [Settings], and then click [Printers].
B
Double-click the [Add Printer] icon.
C
Follow the instructions in [Add Printer Wizard].
If the printer driver is on a CD-ROM, the location of the RPCS printer driver
is either \DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP.
If the installer starts, click [Cancel] to quit.
D
Specify a port.
For the setting procedure, see a description for the port you are using.
Note
❒ Available ports vary according to your Windows operating system or the
type of interface. For details, see "Preparing the Machine", Printer Reference.
Reference
"Preparing the Machine", Printer Reference
27
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Table of Contents
Troubleshooting
