Directed Call Pickup/Group Call Pickup Keys; Servers) - Aastra 6737i User Manual

Line Keys and Softkeys
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features.
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature
using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify
the extension that you want to monitor. Then, when the monitored extension receives a call, you press the DCP softkey
to pick up the call. If the monitored extension receives multiple incoming calls simultaneously, the IP Phone UI displays a
list of incoming calls. You select a call from this list, and are connected to the call.
When you configure a GCP softkey, you specify the ring group (for example, extensions 2200 - 2210) that you want to
monitor for incoming calls. When an incoming call is received on any of these extensions, the Operator presses the GCP
softkey and is connected to the call. If multiple incoming calls are received simultaneously, the Operator press the GCP
softkey, selects an extension from a list, and presses the Pickup softkey to answer the call.
Note:
Your System Administrator must configure the extension range for the Group Call Pickup feature. Contact your System
Administrator for more information.
Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)
Aastra Web UI
Use the following procedure to configure Directed Call Pickup on the 6737i IP Phone. The procedure shows the softkey
screens as an example.
1. Click on Operation->Softkeys and XML.
or
Click on Operation->Expansion Module <N>.
Softkeys
2. Select from "Key 1" through "Key 10" on the Top keys.
or
Select from "Key 1" through "Key 20" on the Bottom keys.
3. In the "Type" field, select Directed Call Pickup.
4. In the "Label" field, enter a label to apply to this Directed Call Pickup key.
5. In the "Value" field, specify the extension you want to intercept when you press this softkey. For example: 2200.
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