Ricoh 917F Operating Instructions Manual page 1768

5. Troubleshooting When Using the Scanner Function
Message
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
5
"Cannot specify any more
scanning area."
"Clear Misfeed(s) in ADF."
"Communication error has
occurred on the network."
"Error has occurred in the
scanner driver."
90
Cause
The machine is not connected
to the network correctly.
The maximum number of
registerable scan areas has
been exceeded.
A paper misfeed has
occurred inside the ADF.
A communication error has
occurred on the network.
An error has occurred in the
driver.
Solution
• Check the previously used scanner
is connected to the network
correctly.
• Cancel the Personal Firewall of the
client computer. For details, see
Windows Help.
• Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine's protocol. See
"Connecting the Machine" and
"Using telnet", Network and
System Settings Guide
• Select the scanner used for the
previous scan.
The maximum number of scanning areas
that can be stored is 99. Delete
unneeded scanning area.
Remove jammed originals, and place
them again. For details, see p.93
"Removing Jammed Paper"
• Check whether the originals are
suitable to be scanned by the
machine.
Check whether the client computer can
use the TCP/IP protocol.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is recognized
correctly by Windows.
• Check whether the client computer
can use the TCP/IP protocol.
.