Epson Runsense SF-810 User Manual page 120

SF-810 User Manual
Communication
Web application
If you cannot solve the problem even after trying the points above, contact our service centre.
Troubleshooting
Problem
The device is not recognised
correctly when it is connected
to a computer.
When communicating with a
computer, an error screen is
displayed and
communication stops.
Check the connection for the computer and the
cradle. Clean the contact points on the device and
the cradle.
"Looking after your device" on page 114
U
Perform a system reset.
"Resetting the System" on page 121
U
Do not move the device and the cradle during
communication. Avoid communicating data
under environments where static electricity can
be easily generated. If the same error occurs,
reconnect the cradle to start the communication
again.
120
Solution