Introduction; New Parts; Exchange Parts - HP 743 Service Handbook

Field Replaceable Units

Introduction

Introduction
This chapter lists the field replaceable parts for the HP 9000 Series 700i/rt Model 743i/rt
VMEbus Board Computers. Components, including most of the ICs, are not available for
field repair. The chapter includes information on the tools required to replace assemblies
and safety precautions you should follow when replacing assemblies. It also provides
instructions for accessing the board computer, system board, RAM cards, graphic cards,
front panel, socketed ICS, and the real-time clock battery.

New Parts

You can order new parts directly from the following:
USA
Support Materials Organization
Hewlett-Packard Company
8050 Foothills Boulevard
Roseville, CA 95678 USA
Telephone: (916) 786-8000

Exchange Parts

Exchange parts are available for some items at a reduced cost. When an exchange part is
ordered, your account will be charged for a new part. Place failed exchange parts in anti-
static bags and package them securely in a sturdy container. It's a good idea to save the
containers and static-free bags you receive parts in and use them to ship returned parts.
Return failed exchange parts to your exchange parts source as soon as possible. Customers
have 15 days to return the failed part to receive credit for the difference between a new and
exchange part. Exchange only parts are available direct from the suppliers listed below:
5-2
Europe
Parts Center Europe
Hewlett-Packard GmbH
Wolf-Hirth Strasse 33
D-7030 Boblingen, Germany
Telephone: +41 7031 14-2253