Pilot Problems - ORTAL Clear 40 Tunnel, Clear RS Tunnel Installation & Operation Manual

Make sure the glass protective film has been remove
a) Spark but no pilot
(1) Review Before You Begin trouble shooting section. (Page 3)
(2) Review Sequence of Operation section. ( Page 4)
(3) Make sure the inlet line is purge and no air is present.
(4) Make sure the valve is mounted horizontally unless it is a hanging Stand
Alone unit.
(5) Turn unit on 5-10 times after to purge the pilot tube of any air.
(6) Make sure all wire connections are tight. Also make sure interrupter block
is screwed in tight but not too tight (tightening the interrupter block too
much will break it). Refer to Page 3 figure 3c.
(7) Call ORTAL USA
b) No spark to the pilot
(1) Review Before You Begin trouble shooting section.
(2) Review Sequence of Operation section.
(3) Locate the valve and receiver.
(a) Once the receiver is located pull from the holder.
(b) Disconnect the wire for the spark wire ( see figure 3C)
(c) Put a small wire on the receiver spark wire port and place the other
side of the wire close to the metal body without touching (about 1/8").
While keeping an eye on the small wire turn unit on and see if there is
a spark jumping from the wire to the body of the fireplace. If there is
please proceed to step (4) if not call ORTAL USA.
(4) Remove the glass refer to Appendix A for glass removal.
(5) Remove grill and burner.
(6) Remove pilot assembly from burner.
(7) Reconnect the spark wire and disconnect the wire from the spark plug.
(a) Place the spark wire close to the metal body of the fireplace without
touching (about 1/8"). If there is not spark or weak spark jumping from
the wire replace the wire. If the spark is strong and jumping proceed to
step (5).
(8) Replace the spark plug. Call ORTAL USA if spark plug is need.
c) Pilot turns off after igniting but before burner turns on
(1) Replace battery.
(2) Review Sequence of Operation section.
APPENDIX E
Pilot Problems Trouble Shooting
5 | A p p e n d i x E