Customer Service - Security Labs 960H Series User Manual

Security Labs, Inc. Limited Product Warranty
DVR: ONE YEAR PARTS AND LABOR – HARD DRIVE: MAY VARY WITH MODEL.
Should this product proves to be defective in material or workmanship under normal
usage, we will provide without charge to the consumer, parts and/or labor necessary to
remedy the defect for the period of ONE YEAR from the date of purchase. The warranty
period commences on the date that the product is purchased by the consumer. Any
implied warranty is also limited to the duration above.
THIS WARRANTY DOES NOT COVER THE FOLLOWING: FLUCTUATIONS IN THE
POWER SOURCE OR LIGHTNING-RELATED DAMAGE; ATTACHED OR UNATTACHED
ACCESSORIES; COSMETIC PARTS SUCH AS KNOBS AND ACCESS DOORS; CABINET
DAMAGE, INCLUDING DAMAGE IN TRANSIT; ACCIDENTAL DAMAGE; MISUSE; ABUSE;
UNAUTHORIZED PARTS USAGE OR REPAIRS; RECEPTION PROBLEMS DUE TO
INADEQUATE SIGNAL; UNAUTHORIZED INTERNAL CONTROL OF ADJUSTMENTS;
INSTALLATION; ADJUSTMENT OF CONSUMER CONTROLS; OR ANY OTHER USE OF
THE PRODUCT OTHER THAN THAT SPECIFICALLY PRESCRIBED IN THE OWNER'S
MANUAL. THIS WARRANTY APPLIES TO PRODUCT SOLD AS NEW AND NOT
REMANUFACTURED, RECERTIFIED, OR B STOCK PRODUCTS.
THE USER/OWNER OF THIS PRODUCT ASSUMES ALL LIABILITY FOR ANY VIOLATION
OF PRIVACY FROM ILLEGAL RECORDINGS MADE ON THIS UNIT. THE USER/OWNER
ASSUMES FULL LIABILITY FOR ANY AND ALL RECORDINGS MADE FROM THIS UNIT IN
A SECURITY OR SURVEILLANCE OPERATION OR IN ANY OTHER USE. THE
MANUFACTURER IS NOT RESPONSIBLE FOR RECORDINGS THAT VIOLATE LAWS OR
THAT MAY PROVE OFFENSIVE OR TEND TO INCRIMINATE ANOTHER INDIVIDUAL.
LOCAL, STATE, AND FEDERAL LAWS MUST BE OBSERVED REGARDING ALL
RECORDINGS.
To obtain warranty service, the consumer must provide the product along with evidence
that will positively identify the date that the product was purchased from an authorized
product representative, dealer, retailer, or distributor. Prior to shipment, a RETURN
AUTHORIZATION must be obtained; this will assist us in more efficient service on your
unit, and possibly avoid shipment if the adjustment can be made over the phone. If
shipment is made, the cost for postage, insurance and shipping of the product is the
responsibility of the owner.
THE MANUFACTURER'S OBLIGATION UNDER THIS WARRANTY SHALL BE TO
REPLACE SUCH PARTS AND PROVIDE LABOR AS STATED. THE MANUFACTURER
WILL NOT BE LIABLE FOR ANY LOSSES OR INCONVENIENCES DIRECT OR INDIRECT,
OR CONSEQUENTIAL PROPERTY DAMAGES.
To obtain a warranty return authorization number, contact our Customer Service at:
Security Labs, Inc.
15540 Herriman Blvd..
Noblesville, IN 46060

Customer Service 1-800-774-0284

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