KIP 5000 User Manual page 244

4.2 Email Address Support.
The Printer Error Message can be emailed to several types of email addresses
simultaneously. For example, the report could be sent to a local email address while
at the same time sent to a cell phone. Each email address needs to be separated by
a semi-colon. The "send now" feature is the best test to confirm that the IT
administrator provided the correct SMTP connections and is allowing the IPS to send
emails to the specific email addresses.
4.3 Macros available via "right-click" to include in the Monthly Meter Report:
• Date/Time – Date and Time the message was
generated by the IPS.
• Event Message – generic term for any of the
three issues that could occur:
• Printer Name – Computer name of KIP IPS.
• Printer Serial Number – entered at IPS Service
UI and stored in the Winuntd.ini of the Print Queue software.
• IP Address – IP address of KIP IPS.
• Dealer Name – entered at the IPS Service UI and stored in the Winuntd.ini of
the Print Queue software.
• Dealer Phone Number – entered at the IPS Service UI and stored in the
Winuntd.ini of the Print Queue software.
Sample Email
The following is a sample email that was received from a KIP printer after the
condition of Out of Toner occurred. The email was sent to a local email address as
well as to an cell phone/PDA.
1. Printer: out of toner.
2. Printer paper jam.
3. Printer of out media.
8-13 Section 8 Productivity Reports