Section 5 -Troubleshooting; The Memjet Printhead - Astro Machine AstroJet M1 Operator's Manual

SECTION 5
TROUBLESHOOTING
SECTION 5 – Troubleshooting Guide
The following troubleshooting guides are provided to assist you in solving any problems that might occur
with the AstroJet M1 Printer. We have tried to make them as complete as possible. The best advice we can
offer is to make sure that the system is set up properly, plugged in, and that it has an adequate supply of ink
before attempting to troubleshoot any problem.

The Memjet Printhead

CONDITION
Missing parts of letters or
text.
Print shows regularly
missing or misdirected
nozzles or ink color mixing.
Ink mixing -- Mixed or
muddy colors.
No print or crisp blocks of
missing drops.
System will not reprime ink
after replacing Printhead
Cartridge
DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!
THERE ARE HIGH VOLTAGES PRESENT BEHIND THE COVERS!
44
PROBLEM
Air and bubbles blocking nozzles.
Debris on Printhead.
Causes: Ink flooding, air in the
Printhead or a dirty Printhead.
Electrical failure or poor electrical
connection.
Printhead nozzles dry.
Ink Tanks may be 1/3 full or less.
WARNING
SOLUTION
Clean the Printhead using
recirculation, priming or
cycles of depriming and
priming found in the
Maintenance section of the
driver.
Rehydrate the Printhead
using distilled water and a
wet, clean, lint-free cloth.
Bubbles often disappear with
printer use.
Perform the startup routine.
Clean the Printhead using
one of the Maintenance
Levels in the driver.
Wipe the Printhead manually
with distilled water and a
wet, clean, lint-free cloth.
Replace the Printhead.
Clean the Printhead using
one of the Maintenance
Levels in the driver.
Wipe the Printhead manually
with distilled water and a
wet, clean, lint-free cloth.
Reseat the Printhead.
Replace the Printhead.
Wipe the Printhead manually
with distilled water and a
wet, clean, lint-free cloth.
Replace Ink Tanks.