Phone Bill; Room Status - Samsung iDCS 500 General Description Manual

enter the guest's room number and receive confirmation tone. The operator can
then dial the number for the guest and transfer the ringing call back to the guest.
PRINTED REPORTS
In those cases where the bi-directional PMS link is not used, the iDCS 500 Hotel /
Motel software package will provide various printed reports of selected activities
throughout the system. These reports are initiated from any administrator's display
keyset and sent to a printer connected to a serial interface module (SIM). This SIM
port will be assigned as HM REPT.
In order to provide a permanent record, it is advisable to use two-part paper in the
printer, or do a room bill printout, prior to checking the room out.

PHONE BILL

The Phone Bill report provides only the phone bill information for a specific room.
This print out is separate from the guest room bill. This allows a guest to pay for
them separately, so no phone calls appear on the room bill. When using this fea-
ture you have the option of saving or deleting all telephone call information from
the guest's bill.
The information in the phone bill includes the date and time the report was re-
quested, the room number requested, date and time of call, the number dialed,
call duration and the charge for the call.
GUEST and MEETING ROOM BILL
This printout includes all room-related charges, from time of check in. Associated
taxes and/or surcharges are automatically calculated by the system based on pro-
grammable rate table entries. Any deposits made are automatically deducted from
the total bill. This printout also includes daily room charges, phone calls, services
charged to the room, wake up call activity, and any deposits made. This printout is
made on a per room basis.

ROOM STATUS

The system can print six different Room Status reports. There are five (5) individual
reports for the following room status conditions: Available, Occupied, Needs Clean-
ing, Needs Maintenance, and Hold for Late Checkout. A sixth report will show all
rooms and all room status conditions.
WAKE UP CALL ACTIVITY
This report will detail all wake up call information related to a specific room since
check in. The information includes the time a wake up call was set, the requested
wake up time, the time the call was answered, unanswered wake up calls, can-
celed wake up calls and charges for the service if programmed.
6.5