Message Waiting Key - Samsung iDCS 500 General Description Manual

MESSAGE WAITING KEY

The Message Waiting (MW) key is used in conjunction with a voicemail card. The
MW key is programmed with an extender matching a station or station group num-
ber and is used to access the voice mailbox associated with the extender.
MICROPHONE ON/OFF PER STATION
The microphone can be disabled at any keyset. When the microphone is disabled,
the keyset cannot use the speakerphone, although on-hook dialing and group lis-
tening are still possible.
MUSIC ON HOLD—FLEXIBLE
The iDCS 500 allows its music sources to be used in a very flexible manner as
follows:
Each keyset can have a designated music source for playing as Background Mu-
sic (BGM) through the keyset speaker.
Each Station can have a designated music source for playing to callers placed on
Exclusive hold at that station.
Each Trunk can have a designated music source for playing to callers placed on
hold. This setting is overridden by some of the other settings such as station music
on hold, DID MOH and UCD MOH.
Each UCD group can have a designated music source to be played while a caller
is in queue.
On an L version system each entry in the DID translation table can have a desig-
nated music source to be played when a caller to that DID number is placed on
hold.
MUSIC ON HOLD – SOURCES
The iDCS 500 provides for up to six different types of Music on Hold source includ-
ing silence or "NONE" as listed below:
None: No audio is played to the listener
Tone: A tone or "beep" is repeated at a programmable interval
Chime: A music chime source (Old Folks At Home) located on the MCP card is
played to the listener.
External source: An external source connected to a MISC card, such as a digital
announcer or radio, is played to the listener.
Digital Announcement on AA card: If the system is equipped with an AA card the
last port of this card can be flagged as a MOH source and used to repeatedly play
a message recorded on the AA card to the listener.
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