Error And Warning Messages - Datamax h-class h-8308p Operator's Manual

Symptom
Diminished print quality on the Quality
Label
Ladder barcode quality is diminished
Image size is out of the print area (off the
side or top or truncated from the next
label

6.3. Error and Warning Messages

The printer displays messages when the possibility of a problem or an actual fault occurs.
Depending upon the displayed message, find the possible action or solution in the tables
below.
Error Messages
The following messages may be displayed:
Errors
SYSTEM ERROR
OUT OF RIBBON
OUT OF PAPER
CUTTER JAMMED
REWINDER FULL
PRINTHEAD UNLATCHED
PRINTHEAD HOT
FPGA HARDWARE
NV RAM HARDWARE
PAPER SENSOR BLOCKED
PAPER CALIBRATION
NO TOP OF FORM FOUND
RIBBON HARDWARE
PRESENT SENSOR
GPIO HARDWARE
MOTOR HOT
Note: System errors are not caused by media mismatches but can be caused by a poor label
format.
Possible Solutions
Incomplete horizontal lines requires an increase in the sharpness
setting and/or more tension applied to the lighter print side of the
ribbon shield.
For higher-grade barcodes, lighten the print by reducing the darkness
setting.
For white specks inside dark boxes, increase the darkness setting
and clean the printhead and platen roller.
If the small font is not readable, increase the darkness setting.
When dithering increments are not equal, adjust the darkness setting.
If graphics are not displayed properly, adjust the sharpness setting.
Examine the media adjustment levers and ensure there is a
.8mm to 1.5mm gap between the levers and the media.
Turn off print truncation.
Ensure the image width is the same as the print width.
Illegal label format or communications error
Out of ribbon
Out of paper
Cutter is jammed
Rewinder is full
Printhead is unlatched
Printhead is critically hot
Analog to digital converter hardware fault
Non-volatile memory hardware fault
Top-of-form sensor blocked or hardware fault
Could not calibrate media
Could not find a gap or mark
Ribbon controller hardware fault
Present Sensor hardware fault
GPIO hardware fault
Motor is critically hot
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Description