Table of Contents
Advertisement
C H A P T E R 8
Troubleshooting for your interactive flat panel
Resolving remote control issues
Your remote control provides control of your interactive flat panel up to 23' (7 m) from the front control
panel of your interactive flat panel.
Symptom
The remote control
behaves unexpectedly.
The front control panel
power button light is
off.
Troubleshooting presence detection
The sensors for presence detection can detect when people are within 16' (5 m) of the interactive flat
panel and automatically turn on or off the interactive flat panel.
74
smarttech.com/kb/170177
Causes
Solution
Your interactive flat
Ensure your interactive flat panel is plugged in and
panel isn't receiving
that the power switch on the bottom terminal panel
power.
is in the ON position. (For more information, see
page 6.)
You are outside the
Move to within 23' (7 m) and a 30º arc of your
range of the infrared
infrared remote control sensor.
remote control
sensor.
The remote control
Replace the batteries. (For more information, see
batteries needs to
page 32.)
be replaced.
The remote control
Contact your authorized SMART reseller
is damaged.
(smarttech.com/where) to inquire about a
replacement remote control.
Advertisement
Chapters
Table of Contents
Troubleshooting
