Resolving Common Touch Control And Resolution Issues With Windows And Mac Operating Systems - SMART Board Board E70 User Manual

C H A P T E R 4
Troubleshooting your interactive flat panel
Resolving common touch control and resolution
issues with Windows and Mac operating systems
Problem
Resolution and/or touch
inaccuracies
N O T E
The recommended
resolutions for the
SMART E70 interactive flat
panel are:
1920 × 1080 and
l
1280 × 720
l
see Recommended
computer screen resolution
in this guide for more
information and settings.
18 smarttech.com/kb/170534
Cause
When the resolution is not set
to recommend setting the
touch detection system may
not function as expected. The
image should fill the screen
fully, no black bars on top,
bottom or on the sides.
Solution
The easiest and the best practice
is to always use the auto button
on the remote.
This will automatically adjust the
image to the settings display
adapter is sending, in most cases
this will help or solve touch
issues, manually adjust E70
display settings if needed. See
Configuring your computer's
screen resolution.