13.3 Unused or Spoilt Impressions
The entire envelope (wrapper, label or form), including post mark,
should be returned within three months to Royal Mail. Provided
that the franking is legible, the face value (less 5%) will be
refunded.
13.4 Application for a new Credifon PIN
If you lose or forget your Credifon PIN you must apply for a new PIN
in writing on your company headed paper to the following address:
Credifon - Accounts
Neopost Limited
Neopost House
South Street
Romford
Essex RM1 2AR
If you find your old Credifon PIN at a later date, it must be destroyed
immediately.
Please do not attempt to use an old Credifon PIN to effect a
transaction.
When you receive your new Credifon PIN, keep it in a safe place
and separate from your Credifon Meter.
For all Credifon queries, call the Helpdesk on 01708 737010.
13.5 Credifon Credit Controls
Credifon is a uniquely flexible system designed to meet your
company's needs.
If your CREDIFON account funds fall below your pre-arranged
limit, a payment request will be intitiated.
Credifon recrediting
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