Muratec F-360 Field Engineering Manual
Muratec F-360 Field Engineering Manual

Muratec F-360 Field Engineering Manual

Facsimile system
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Muratec
F-360
FACSIMILE SYSTEM
FIELD ENGINEERING MANUAL
USA version 1.0
(November 27, 2001)
MURATA MACHINERY, LTD
COMMUNICATION EQUIPMENT DIV.

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Summary of Contents for Muratec F-360

  • Page 1 Muratec F-360 FACSIMILE SYSTEM FIELD ENGINEERING MANUAL USA version 1.0 (November 27, 2001) MURATA MACHINERY, LTD COMMUNICATION EQUIPMENT DIV.
  • Page 2: Safety Information

    Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Important: Muratec does not recommend the independent replacement of this battery. The battery is sold only as a component part of the main control PCB and Battery PCB, and cannot be purchased separately from Muratec.
  • Page 3 Sweden only VARNING Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Finland only VAROlTUS Paristo voi räjähtää, los se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä...
  • Page 4: Table Of Contents

    Section 1 General Description 1.1 Product Description ..........................1-1 1.2 Specifications............................1-2 Section2 Machine Composition 2.1 F-360, PB5000 Interconnect Block Diagram ..................2-1 F-320, PB3500 Interconnect Block Diagram ..................2-2 2.2 Memory back up ...........................2-3 2.3 Network Control Unit (NCU) PCB......................2-4 2.4 Power Supply Unit (PSU)........................2-5 2.5 Sensors..............................2-6...
  • Page 5 3.10.2 Printer Test..........................3-106 3.10.3 Feeder test ..........................3-107 3.10.4 Port Status..........................3-107 3.10.5 Set Background Level ......................3-107 3.11 Print Parameter list .........................3-108 3.12 Factory Test Functions ........................3-108 3.12.1 Function List ..........................3-108 3.12.2 LED Test ..........................3-108 3.12.3 LCD Test ..........................3-109 3.12.4 Key Panel Test ........................3-109 3.12.5 SRAM Check...........................3-110 3.12.6 DRAM Check...........................3-111 3.12.7 RTC(real time clock) Test .......................3-111...
  • Page 6 4.11. The Image Quality Problems ......................4-8 4.11.1 Blank pages..........................4-8 4.11.2 Black pages..........................4-8 4.11.3 Printout too light...........................4-9 4.11.4 Printout too dark ..........................4-9 4.11.5 Blurred background ........................4-9 4.11.6 Uneven print density........................4-10 4.11.7 Irregularities..........................4-10 4.11.8 White (Black) Line ........................4-11 4.11.9 Toner Smudges.........................4-11 4.12 LCD Error Messages ........................4-12 LCD error messages (Alphabetic list) ....................4-12 4.13 Error Codes ............................4-16 Dialing errors ............................4-16...
  • Page 7 Installing the Internet Fax board (Attach the IF-300 to the machine which is installed the OP-150.)...6-38 Installing the Internet Fax board (Attach the IF-300 to the machine which is installed the OP-150 and AL-200.)..............................6-42 Section 7 Options F-320 Addendum Soft Switches Unique to the F-320  2001 by Muratec.
  • Page 8: Section 1 General Description

    Section 1 General Description 1.1 Product Description The F-360 and F-320 are Multi-function products with flat bed scanners and Group 3 and V.34 HDX modems. Documents are printed on plain paper using dry electrophotographic printing.
  • Page 9: Specifications

    1.2 Specifications Item F-360 F-320 Type Desktop type Telephone network PSTN (Public Switched Telephone Network) or equivalent. Compatibility ITU-T T.4 and T.30 Coding method ITU-T-standard MH, MR, MMR and JBIG Modem speed 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400,...
  • Page 10 Letter: 216 mm/8.5 in A4: 210 mm/8.26 in A4: 210 mm/8.26 in Transmission speed Under 3 seconds (Super G3) Based on transmission of ITU-T Test Document 1 to a Muratec fax machine. Document Memory Standard: Standard: 8 MB (650 pages)
  • Page 11 Item F-360 F-320 Receive paper tray Approx. 300 sheets capacity with optional 2-bin tray: Upper approx. 100, Lower approx. 150 sheets Printouts exit Face up Environmental conditions Ambient temperature: 10 °C to 32 °C (50 °F to 89.6 °F) Relative humidity: 20 % to 80 % with no condensation Power requirements 120 VAC ±...
  • Page 12 Section2 Machine Composition 2.1 F-360, Interconnect Block Diagram...
  • Page 14 F-320 Interconnect Block Diagram...
  • Page 15: Memory Back Up

    SDRAM - - - The SDRAM is used for buffer, which is also backed-up by a battery, is used to store memorized documents. NOTE: F-360: JP3, JP4 should remain in the “ON” position at all times. F-320: JP2, JP5 should remain in the “ON” position at all times. For F-360: Jumper JP3 on the main control PCB is used for battery back up of the SDRAM.
  • Page 16: Network Control Unit (Ncu) Pcb

    2.3 Network Control Unit (NCU) PCB The NCU PCB provides the connection to the telephone line. It consists of the interface circuit, dial pulse generator, ring signal detector and telephone control circuit. MODULAR NCU PCB GENERATOR TONE +24V, +5V, GND +12V, -12V NCU PCB block diagram Major components of the NCU...
  • Page 17: Power Supply Unit (Psu)

    2.4 Power Supply Unit (PSU) The power supply unit receives the input line voltage and converts it to an output voltages of +5 VDC, +24 VDC, +12 VDC, and -12 VDC. The heater circuit controls output voltage to the fuser heater according to instructions received from the heater control circuit.
  • Page 18: Sensors

    2.5 Sensors 2.5.1 Sensor Locations The following illustration shows the relative positions of the machine’s sensors. TXIL COVER SW DRUM SW HPES CASOP JCOP 2.5.2 Sensor Descriptions The following table gives a brief description of each sensor and it's function. Code Name Detects...
  • Page 19: Document Scanning Sequence

    2.6 Document Scanning Sequence 2.6.1 Document Detection When a document is placed into the document feeder, Document Sensor 1 (DS1) is activated and you will hear a short beep. 2.6.2 Document Separation Document separation is the process that allows a multi-page document to go through the scanner one page at a time.
  • Page 20: Document Discharge

    When DS2 detects the trailing edge of the document, the image signal output is turned off. The scanner continues to remain active for a few more seconds in case there is another document to follow. Separator roller Retard roller Pick up roller Feed roller A Press roller A Press roller A...
  • Page 21: Recording Section

    2.7 Recording Section 2.7.1 Recording Paper Feed Path A sheet of the recording paper is separated from the remaining paper by the friction of the pickup roller. The paper is moved along the paper guide until it reaches the platen roller. It is then fed by the rotation of the platen roller.
  • Page 22: Drum Charge

    2.8.1 Drum Charge • The Drum is charged with static electricity before LED exposure. The Rotating Charge Brush is used for the charging method. • The rotating brush drum charging generates little ozone in the printer. Because the charge is directly given to the Drum, the Drum can be charged by low voltage.
  • Page 23: Image Transfer

    2.8.4 Image Transfer Image transfer is the process of transferring the toner image created on the Drum in the developing process to paper. The Roller Image Transfer is used instead of the Corona Image Transfer as the image transfer method. In the Roller Image Transfer method, there is little generation of ozone due to corona discharge.
  • Page 24: Fusing

    2.8.6 Fusing An Overview The toner image that is transferred on to the paper is securely fixed during the fusing process. A heat roller system is used as the fusing system. The toner image is fused by Heater Roller heated by the Heater Lamp, and securely fixed by the pressure between the Heater roller and Press roller.
  • Page 25 After printing, the printer re turns to standby mode. The fuser is kept at a low temperature. 3) Standby mode The Heater Roller is maintained at approx. .160---170 °C. 4) Sleep mode Power Save mode. F-360: Post card printing only Time Warming up Printing Standby mode...
  • Page 26: Field Service Program Modes

    Section3 Adjustment Procedures 3.1 Field Service Program Modes The following table shows the maintenance functions. Use these functions for maintenance and adjusting the machine parameters. Note: When you press “ ” (asterisk), you will hear short beeps. However continue the operation, as it is not a problem.
  • Page 27: Machine Parameter Settings

    3.2 Machine Parameter Settings 3.2.1 Setting the Machine Parameters These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press MENU, *, 0, 0. 2. Select the desired parameter using numeric keypad or cursor key, and then press [Enter]. Important: The bits are numbered 7 through 0 --- bit 7 is left most.
  • Page 28 Machine Parameter 00 Initial Switch Adjust Usage/Comments Setting Country code The country code enables the ROM to output the correct programming information for the respective country. Machine Parameter 01 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Output attenuation See table below.
  • Page 29 Switch 1 Switch 0 Attenuation 0 dB 1 dB 2 dB 3 dB 4 dB 5 dB ← Initial setting for F-360 6 dB 7 dB 8 dB 9 dB 10 dB 11 dB 12 dB 13 dB 14 dB...
  • Page 30  factory set and should not be 11111110 164.846 mm adjusted unless instructed by 11111111 165.495 mm a Muratec technical representative. Note: Total value of Machine parameter 03 and 17 will effect the “Leading edge document margin adjustment (ADF)”. Machine Parameter 04...
  • Page 31 Machine Parameter 05 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Machine Parameter 06 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used...
  • Page 32 Machine Parameter 07 Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only DRAM capacity indication This switch indicates the DRAM capacity. (This switch can indicate This switch is read only, do not set any character(s). 8 to 32 MB memory capacity) You can see the memory capacity by how many “1s”...
  • Page 33 Machine Parameter 10 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Machine Parameter 11 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used...
  • Page 34 Machine Parameter 12 Initial Switch Adjust Usage/Comments Setting ADF scanner registration Switch 76543210 Settings adjustment (Horizontal) 00000111 3.5 mm Maximum Adjusts the start point to scan 00000110 3.0 mm the document. 00000101 2.5 mm The plus setting increases 00000100 2.0 mm the left margin and the minus 00000011 1.5 mm...
  • Page 35 Machine Parameter 14 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Machine Parameter 15 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used...
  • Page 36 4.0238 mm Note: These values are 00111111 4.0887 mm factory set and should not be adjusted unless instructed by a Muratec technical representative. Note: Total value of Machine parameter 03 and 17 will effect the “Leading edge document margin adjustment (ADF)”.
  • Page 37  factory set and should not be 00111110 4.0238 mm adjusted unless instructed by 00111111 4.0887 mm a Muratec technical representative. Note: Total value of Machine parameter 04 and 18 will effect the “Leading edge document margin adjustment (ADF)”. Machine Parameter 19...
  • Page 38 Machine Parameter 20 to 29 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Machine Parameter 30 to 39 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used...
  • Page 39 Machine Parameter 40 to 49 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used 3-14...
  • Page 40 Machine Parameter 50 Initial Switch Adjust Usage/Comments Setting Adjustment for the scanning Switch 76543210 Settings stretching and squeezing from ADF and FBS. 01111111 12.7 % Maximum (Horizontal) 00100000 3.2 % The plus setting stretches the image data and the minus 00011000 2.4 % setting squeezes it.
  • Page 41 Machine Parameter 52 to 59 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used 3-16...
  • Page 42 Machine Parameter 60 to 65 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Machine Parameter 66 Initial Switch Adjust Usage/Comments Setting Scanning contrast Switch 76543210 adjustment for transmission 00111111 Darkest setting Note: This contrast level...
  • Page 43 Machine Parameter 67 Initial Switch Adjust Usage/Comments Setting Scanning contrast Switch 76543210 adjustment for copying 00111111 Darkest setting Note: This contrast level setting is only in effect for the 00000010 00000001 copy mode. If you want to 00000000 Initial setting adjust contrast level for each 11111111 mode (transmission and...
  • Page 44 Machine Parameter 70 Initial Switch Adjust Usage/Comments Setting Scanning slice level Switch 76543210 adjustment in Normal 00111111 Darkest setting resolution for transmission Note: This slice level setting 00000010 00000001 is only in effect for the normal 00000000 Initial setting resolution. If you want to 11111111 adjust slice level for all 11111110...
  • Page 45 Machine Parameter 72 Initial Switch Adjust Usage/Comments Setting Scanning slice level Switch 76543210 adjustment in Super-Fine 00111111 Darkest setting resolution for transmission Note: This slice level setting 00000010 00000001 is only effect for the super- 00000000 Initial setting fine resolution. If you want to 11111111 adjust slice level for all 11111110...
  • Page 46 Machine Parameter 74 to 79 Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Machine Parameter 80 Initial Switch Adjust Usage/Comments Setting Slice level adjustment Switch 76543210 for scanning 00111111 Darkest setting Note: If you want to adjust...
  • Page 47 Contrast adjustment Switch 76543210 for scanning 00111111 Darkest setting Note: If you want to adjust 00000010 the contrast level of each 00000001 mode (transmission or 00000000 Initial setting copying) individually, see 11111111 Machine Parameter 66 to 67. 11111110 11000000 Lightest setting Machine Parameter 82 to 89 Initial Switch...
  • Page 48 Machine Parameter 90 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Vertical) at the 01111111 5.3 mm Maximum cassette. Adjusts the start point to 00000011 0.13 mm print. 00000010 0.08 mm The plus setting increases 00000001 0.042 mm the top margin and the minus 00000000 Initial setting...
  • Page 49 Machine Parameter 92 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Horizontal) at the 00001000 4.0 mm Maximum first cassette. Adjusts the start point to 00000010 1.0 mm print. 00000001 0.5 mm The plus setting increases 00000000 0.0 mm the left margin and the minus 10000001...
  • Page 50 Machine Parameter 94 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Horizontal) at the 00001000 4.0 mm Maximum bypass tray Adjusts the start point to 00000100 2.0 mm print. 00000011 1.5 mm The plus setting increases 00000010 1.0 mm the left margin and the minus 00000001...
  • Page 51: Memory Switch Adjustment

    3.3 Memory Switch Adjustment 3.3.1 Setting the Memory Switches These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press MENU, *, 0, 1. 2. Select the desired memory switch using numeric keypad or cursor key, and then press [Enter]. Important: The bits are numbered 7 through 0 --- bit 7 is left most.
  • Page 52 Memory Switch 00 - Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Not used Not used DIS detect time after dialing Sets the time DIS signal is detected after dialing a 0: 80 sec number. 1: 70 sec Factory use only Dial tone detection Determines if the unit proceeds with dialing or...
  • Page 53 Memory Switch 01 - Dialer Initial Adjust Usage/Comments Switch Setting Dial pulse selecting operation When set to “1”, the dial pulse setting can be 0: Not available selected in the phone type setting in “User Install 1: Available mode” (MENU, 9). Note: This switch is effective for European version models only.
  • Page 54 Memory Switch 02 - Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Memory Switch 03 to 04 - Dialer Initial Switch Adjust...
  • Page 55 Memory Switch 05 - Dialer Initial Adjust Usage/Comments Switch Setting Factory use only Ring signal detect time Sets the time that an incoming ring will not be detected after hanging up. (Fax/Tel Ready mode only.) Switch 6 5 4 0 0 0 100 ms 0 0 1 200 ms...
  • Page 56 Memory Switch 10 - Transmission Initial Adjust Usage/Comments Switch Setting Busy tone detection Sets this switch to “0” if the ring tone of remote unit 0: No is mistaken for a busy signal. 1: Yes Fallback pattern (bps) 2400 4800 7200 9600 14400...
  • Page 57 Determines communication protocol. 0: V.17 1: V.33 Disable the memory to If the remote machine is Muratec machine and it memory transmission has capability of “directly printing", setting this switch to “1” will disable the “memory to memory 0: No transmission”.
  • Page 58 Memory Switch 14 - Transmission Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Memory Switch 15 - Transmission Initial Adjust Usage/Comments Switch Setting Program individual autodialer Allows individual setting of Memory switches 10 as attributes attribute 1, Memory switch 11 as attribute 2, 0: No...
  • Page 59 Memory Switch 16 - Transmission Initial Switch Adjust Usage/Comments Setting Not used Factory use only Factory use only Factory use only Additional data on TTI When set at “0”, the transmission of the additional transmit data (time, the number of pages, file number, etc) 0: No is disabled.
  • Page 60 Memory Switch 20 - Reception Initial Adjust Usage/Comments Switch Setting Data error rate Determines the allowable number of erred lines out 0: 10% of total lines received in a document. 1: 20% Pause one second after A 2100 Hz CED signal disables echo suppression in sending CED some telephone equipment.
  • Page 61 Memory Switch 22 to 29 - Reception Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used 3-36...
  • Page 62 Memory Switch 30 - Modem Initial Adjust Usage/Comments Switch Setting Number of HDLC end flags Defines the number of HDLC end flags. Switch 7 6 5 4 0 0 0 0 0 0 0 1 0 0 1 0 Initial setting 0 0 1 1 0 1 0 0 0 1 0 1...
  • Page 63 Memory Switch 32 - Modem Initial Adjust Usage/Comments Switch Setting EYE-Q slice level Setting this bit to “1” enables memory switch 32, bits 0: Disable 0-3 and memory switch 31, bits 0-7 and enables 1: Enable EYE-Q check adjustment. Check EYE-Q Set at 0: Line condition status (EYE-Q) is not 0: No checked after checking TCF.
  • Page 64 Memory Switch 34 to 39 --- Modem Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used 3-39...
  • Page 65 Memory Switch 40 - Scanner Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Factory use only Factory use only Memory Switch 41 ∼ ∼ ∼ ∼ 49 --- Scanner Initial Switch Adjust Usage/Comments Setting...
  • Page 66 Memory Switch 50 and 52 to 59 --- Printer Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Memory Switch 51 --- Printer Initial Switch Adjust Usage/Comments Setting Not used Not used Not used...
  • Page 67 Memory Switch 60 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Not used CML relay off time after When dialing from the keypad, phone line noise dialing may occur as the CML relay switches on and off. 0: 1 sec Set this switch to “0”...
  • Page 68 Memory Switch 61 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Off-hook / on-hook detect Sets the time interval between the off-hook/on-hook time for remote reception condition for remote reception. Note: The total time of this time and the time specified in Memory switch 66 will be the actual time.
  • Page 69 Memory Switch 62 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Not used Not used Not used CNG detect in Ans/Fax ready When set to “1”, the machine detects the CNG 0: No signal in Ans/Fax ready mode. 1: Yes Switch-hook time If the switch hook is quickly depressed and...
  • Page 70 Memory Switch 63 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Adjust silent detection time This switch adjusts the length of silence required for silent detection activation. Switch 7 6 5 4 Time 0 0 0 0 0 sec 0 0 0 1 1 sec...
  • Page 71 Memory Switch 64 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting CNG detect period after TAD Sets the period during which CNG is detected after begins recording ICM the TAD begins recording incoming message. Switch 7 6 5 4 Time 0 0 0 0 0 sec...
  • Page 72 Memory Switch 65 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Adjusts the detect time for Increase/decrease the time specified in this switch the CI signal. from the standard detect time. Determine it in bit 3 of Memory switch 65 whether increase or decrease. Switch 7 6 5 4 Time 0 0 0 1...
  • Page 73 Memory Switch 67 to 69 - Remote reception and TAD interface Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Factory use only 3-48...
  • Page 74 Memory Switch 70 - Operation Initial Switch Adjust Usage/Comments Setting Display error line The number of error lines contained in the received 0: No data will be shown in the LCD. 1: Yes Total line monitor Allows fax communication to be heard through the 0: No monitor speaker.
  • Page 75 Memory Switch 72 - Operation Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Factory use only Factory use only Not used Erase polled document after Determines if a document stored for polling is being polled erased after being polled. 0: No 1: Yes Print TCR after the batch...
  • Page 76 Memory Switch 74 - Operation Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Memory Switch 75 to 79 - Operation Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only...
  • Page 77 Memory Switch 80 to 89 - Miscellaneous Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Memory Switch 90 - Miscellaneous Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used...
  • Page 78 Memory Switch 91 to 97 and 99 - Miscellaneous Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Not used Not used Not used Not used Not used Memory Switch 98 - Miscellaneous Initial Switch Adjust Usage/Comments Setting Not used Not used Not used...
  • Page 79: Unique Switch Adjustment

    3.4 Unique Switch Adjustment 3.4.1 Setting the Unique Switches These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press MENU, *, 0, 4. 2. Select the desired unique switch using numeric keypad or cursor key, and then press [Enter]. Important: The bits are numbered 7 through 0 --- bit 7 is left most.
  • Page 80 Unique Switch 00 — Dialer Initial Adjust Usage/Comments Switch Setting Not used Congestion tone detection Setting this switch to “0”, ignores telephone line 0: No congestion tones. 1: Yes Ring back tone wait time Sets the time until the ring back tone begins after (seconds) answering an incoming call in the Fax/Tel Ready or 3.0 3.3 3.6 3.9...
  • Page 81 Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 07 to 08 - Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only...
  • Page 82 Unique Switch 09 - Dialer Initial Switch Adjust Usage/Comments Setting Not used Not used Not used Factory use only Factory use only Factory use only Factory use only Factory use only 3-57...
  • Page 83 Unique Switch 10 - Transmission Initial Adjust Usage/Comments Switch Setting Factory use only Transmission when the Determines the action when the detection of the first detection of the first NSF is NSF is disabled. disabled. 0: Transmit with the standard protocol 1: Retry to detect NSF Factory use only...
  • Page 84 Unique Switch 11 - Transmission Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only 3-59...
  • Page 85 Unique Switch 12 - Transmission Initial Adjust Usage/Comments Switch Setting Not used Factory use only Not used Not used Not used Not used Not used Not used Unique Switch 13 to 14 - Transmission Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used...
  • Page 86 Unique Switch 15 - Transmission Initial Adjust Usage/Comments Switch Setting Not used Not used Factory use only Factory use only Not used Not used Not used Factory use only Unique Switch 16 - Transmission Initial Adjust Usage/Comments Switch Setting Available *, # and space Determines if the unit checks the * (asterisk), # upon F-code SUB/SEP (sharp) and space upon F-code SUB (sub-...
  • Page 87 Unique Switch 17 — Transmission Initial Adjust Usage/Comments Switch Setting Not used Factory use only Not used Factory use only Factory use only Factory use only JBIG transmission Determines how documents are stored in memory for transmission. 0: No 1: Yes Not used Unique Switch 18 - Transmission Initial...
  • Page 88 Unique Switch 19 - Transmission Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used 3-63...
  • Page 89 Unique Switch 20 - Reception Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Not used Transmit CED signal during Determines if CED signal is sent during an on-hook manual/remote receive transfer. 0: No 1: Yes Pseudo-ring start time Sets the time the pseudo-ring begins after (seconds) answering an incoming call.
  • Page 90 Unique Switch 21 - Reception Initial Adjust Usage/Comments Switch Setting T1 timer adjustment When the unit switches to fax by on-hook transfer, the unit will seize the telephone line and attempt to handshake. Switch 7 5 6 4 Settings 0 0 0 0 0 0 0 1 0 0 1 0 0 0 1 1...
  • Page 91 Unique Switch 22 - Reception Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Not used JBIG reception Determines how documents from the remote fax are received. 0: No 1: Yes Receive the junk fax When the block junk fax feature was set to Mode 2 and the fax does not receive the TSI signal from the 0: Yes...
  • Page 92 Unique Switch 24 - Reception Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Unique Switch 25 - Reception Initial Adjust Usage/Comments Switch...
  • Page 93 Unique Switch 26 - Reception Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 27 - Reception Initial Adjust Usage/Comments Switch Setting Receive reduction ratio for Sets the fixed receive reduction ratio to value other fixed value (75 to 100 %) than 100%.
  • Page 94 Unique Switch 28 - Reception Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 26 - Reception Initial Adjust Usage/Comments Switch Setting Not used Not used Factory use only Not used Factory use only...
  • Page 95 Unique Switch 30 - Modem Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only 3429 baud symbol rate when If the error frame occurs because of the symbol communicating at V.34 rate is too high, setting this switch to “1” masks that symbol rate and decreases the occurrence of error 0: No frame.
  • Page 96 Unique Switch 32 - Modem Initial Adjust Usage/Comments Switch Setting V8 handshake in feeder TX Determines if the handshaking will be done with the 0: No V.8 recommendation during feeder transmission. 1: Yes Factory use only Factory use only Factory use only Factory use only ANSam time When setting this switch to “1”, the ANSam time...
  • Page 97 Unique Switch 34 - Modem Initial Adjust Usage/Comments Switch Setting Symbol rate adjustment When re-transmission occurs frequently, set to “1”. 0: No When set to 1, the re-transmission may not occur. 1: Yes Factory use only Factory use only Factory use only Output attenuation for See table below.
  • Page 98 Unique Switch 36 - Modem Initial Adjust Usage/Comments Switch Setting Factory use only Silent detection sensitivity The closer the sensitivity setting is to –16 dB, the less likely it will be that the unit will detect low level noise on the line. This increases the possibility for the unit to switch using the silent detection when in the Ans/Fax Ready mode.
  • Page 99 Unique Switch 38 - Modem Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 39 - Modem Initial Adjust Usage/Comments Switch Setting Not used Not used Factory use only Factory use only Factory use only...
  • Page 100 Unique Switch 40 - Scanner Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Factory use only Not used Factory use only Factory use only Hyper fine resolution When set to “0”, Hyper fine resolution (16 × 15.4 0: No dot/mm) changes into Super fine resolution (8 ×...
  • Page 101 Unique Switch 42 - Scanner Initial Adjust Usage/Comments Switch Setting Not used Not used Factory use only Not used Not used Not used Not used Not used Unique Switch 43 - Scanner Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used...
  • Page 102 Unique Switch 44 - Scanner Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Leading edge document Switch 3 2 1 0 Settings margin adjustment for 1 1 1 1 12.705 mm copying using ADF or FBS 1 1 1 0 11.858 mm Each setting changes...
  • Page 103 Unique Switch 50 - Printer Initial Adjust Usage/Comments Switch Setting Smoothing in “Gray” Smoothes the data scanned in each resolution resolution in copying mode. (Copying) 0: No 1: Yes Smoothing in “S-Fine” resolution in copying 0: No 1: Yes Smoothing in “Fine” resolution in copying 0: No 1: Yes...
  • Page 104 Unique Switch 52 - Printer Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only LED print head exposure Initial setting is “000000” and 39.06 µsec. time adjustment If you want to change the exposure time, set this (for PCL printing) switch within the following range.
  • Page 105 Unique Switch 54 - Printer Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only LED print head exposure Initial setting is “000000” and 28.65 µsec. time adjustment If you want to change the exposure time, set this (for receiving document switch within the following range.
  • Page 106 Unique Switch 56 - Printer Initial Switch Adjust Usage/Comments Setting Regards A3-sized document Determine if the machine regards the A3-sized as 11x17 sized document document as 11x17 size document when it receives 0: Yes an A3–sized document. 1: No (for U.S. model only) Enable to image rotate Determines if the rotate reception is active with the reception with the Half-letter...
  • Page 107 Unique Switch 57- Printer Initial Adjust Usage/Comments Switch Setting Transfer voltage adjustment Switch 7 6 5 4 3 2 1 0 0 0 0 0 1 0 1 0 +1000 V 0 0 0 0 0 0 1 0 +200 V 0 0 0 0 0 0 0 1 +100 V 0 0 0 0 0 0 0 0...
  • Page 108 Unique Switch 59 - Printer Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only 3-83...
  • Page 109 Unique Switch 60 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Not used Not used Factory use only Not used Factory use only Not used Not used Silent detection Enables or disables silent detection during Ans/Fax 0: No Ready mode.
  • Page 110 Unique Switch 62 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 63 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch...
  • Page 111 Unique Switch 64 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Unique Switch 65 - Remote reception and TAD interface Initial Adjust Usage/Comments...
  • Page 112 Unique Switch 66 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Not used Not used Not used Not used Unique Switch 67 – Remote reception and TAD interface Initial Adjust Usage/Comments...
  • Page 113 Unique Switch 68 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 69 - Remote reception and TAD interface Initial Adjust Usage/Comments Switch...
  • Page 114 Unique Switch 70 - Operation Initial Adjust Usage/Comments Switch Setting Not used LCD error message After an error message has printed, the setting of 0: Remains in LCD this switch determines if the error message will 1: Returns to standby remain in the display.
  • Page 115 Unique Switch 72 - Operation Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Transmit the consumables When set to “1”, the machine automatically order sheet automatically transmits the consumable order sheets to the 0: No distributor’s office.
  • Page 116 Unique Switch 74 - Operation Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Security reception after When set to “1”, the security reception function printing Security Rx remains active even after printing the security document reception documents.
  • Page 117 Unique Switch 76 to 79 - Operation Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 80 - Operation Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only...
  • Page 118 Unique Switch 81 to 82 - Operation Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 83 - Operation Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only...
  • Page 119 Flash ROM polling (Client) To update the software by polling from the other 0: No F-360 that is programmed as the host machine, 1: Yes turn this switch to “1”. Refer to page 3-131 to poll for the latest software.
  • Page 120 Unique Switch 89 - Miscellaneous Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used 3-95...
  • Page 121 Unique Switch 90 to 91 - Miscellaneous Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 92 - Miscellaneous Initial Adjust Usage/Comments Switch Setting Data transfer time out setting If the time out error occurs while the scanned data for TWAIN feature is transferring to the PC, change the current...
  • Page 122 Unique Switch 93 - Miscellaneous Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Not used Not used Not used Not used Unique Switch 94 - for RS-232C interface Initial Adjust Usage/Comments Switch Setting Adjusts CI counter If the remote fax machine disconnects the phone line before the PC responds to the CI signal, the fax regards that the PC is off and then it will receive...
  • Page 123 Unique Switch 95 - Miscellaneous Initial Adjust Usage/Comments Switch Setting Not used Display count down When set to “1”, the machine will display drum and 0: No toner count down when they are at the end of their 1: Yes supply cycle.
  • Page 124: Setting Individual Autodialer Attributes

    3.5 Setting Individual Autodialer Attributes This function allows the user to configure an individual one-touch or speed dial entry with the settings shown in Memory Switches 10, 11, 12 and 13. To set the individual attributes: 1. Change memory switch 15, bit 7 to a “1”. (See page 3-33.) 2.
  • Page 125 Determines communication protocol. 0: V.17 1: V.33 Disable the memory to If the remote machine is Muratec machine and it memory transmission has capability of “directly printing”, when setting this switch to “1” will disable the “memory to memory 0: No transmission”.
  • Page 126 Attribute 4 - Individual Autodialer Setting (Equivalent to Memory Switch 13) Initial Switch Adjust Usage/Comments Setting ANSam detection During the V8 handshake, if some noise disturbs the handshake and an error occurs, set to “1”. 0: Yes 1: No V.34 transmission Individual setting for V.34 transmission.
  • Page 127: Clear Programmed Data / User Settings

    3.6 Clear Programmed Data / User Settings User programmed information such as autodialer entries, date, time, Transmit Terminal Identifier (TTI), Subscriber ID, etc., are stored in the unit’s Random Access Memory (RAM). A battery back up when the power is lost holds this information. This function does not clear the machine parameters, memory switches and unique switches.
  • Page 128: Printer Maintenance Mode

    3.8 Printer maintenance mode In case of the following, use this mode. • When you have replaced the Fuser unit and/or Transfer roller. • When “Please Call Service” message appears in the LCD, access this mode to determine the cause of the “Please Call Service”...
  • Page 129: Monitor Speaker On/Off

    When “Please Call Service” message is displayed on the LCD To access the printer maintenance modes to determine the cause of the “Please Call Service” error message. 1. Press MENU, *, 0, 6. Then select “Service Call” using the cursor key. 2.
  • Page 130: Test Modes

    3.10 Test Modes This mode offers the ability to print a test pattern and monitor certain unit output functions. Included are the following: 1. Press MENU, *, 0, 9 to enter the test mode. Press of the cursor key to scroll through the test modes. The following seven items are in this test mode: •...
  • Page 131: Life Monitor

    3.10.1 Life Monitor The Life monitor displays the following items: To display the Life monitor: 1. Press MENU, *, 0, 9, ENTER. 2. Press STOP to exit this mode. 3-106...
  • Page 132: Printer Test

    3.10.2 Printer Test The Printer Test mode offers seven different test patterns as shown below. Pattern A Pattern B Pattern C Pattern D Pattern E Pattern F Pattern G 1. Press MENU, *, 0, 9, then select “Test Pattern Print”. 2.
  • Page 133: Feeder Test

    3.10.3 Feeder test The feeder test discharges all documents in the automatic document feeder at a constant speed and displays the total pages fed in the ADF. 1. Press MENU, *, 0, 9, then select “Document Feed Test”. 2. Press ENTER. 3.
  • Page 134: Print Parameter List

    3.11 Print Parameter list This function instructs the unit to print a list of the Machine parameter, Memory switch and Unique switch settings. The list shows the default and current settings for each. To print the parameter lists, press MENU, *, 1, 0, ENTER. 3.12 Factory Test Functions The factory functions provide the following machine test modes: 1.
  • Page 135: Lcd Test

    3.12.3 LCD Test This mode displays two test patterns in LCD. 1. Press MENU, *, 1, 1. Select “LCD Test”, then press ENTER. 2. Pressing MENU, toggle between all dots on the LCD turn on and off. 3. Press STOP to exit the test mode. 3.12.4 Key Panel Test 1.
  • Page 136: Sram Check

    3.12.5 SRAM Check This mode is used to test the SRAM memory where user programmed parameters such as date, time, TTI, etc. are stored. Note: When this test is executed, the unit will perform an All RAM Clear. The All RAM Clear erases all user settings and resets all memory switches, machine parameters and unique switches to factory defaults.
  • Page 137: Dram Check

    3.12.6 DRAM Check This mode is used to test the DRAM memory, or document memory. Note: When this test is performed, an All DRAM Clear will be performed by the unit. The All RAM clear erases all user settings and resets all memory switches, machine parameters and unique switches to factory defaults.
  • Page 138: Rs-232C Test

    3.12.8 RS-232C Test This mode performs a return back test of the optional RS-232C port. Important: Before doing the RS-232C test, connect the 2-pin and 3-pin of the RS-232C interface (see step 1, below). If not, the RS-232C test does not operate correctly. 1.
  • Page 139: Line Tests

    3.13 Line Tests This mode offers several internal tests and the ability to monitor certain unit output functions. Included are relay tests, modem signal output monitoring, and DTMF output monitoring. 3.13.1 Relay Test This mode tests the on/off operation of various relays and switches. 1.
  • Page 140: Tonal Signal Test

    3.13.2 Tonal Signal Test The tonal signal test permits the unit’s output tones to be monitored. Note: To monitor the tones, an external monitoring device must be connected to the telephone line jack. 1. Press MENU, *, 1, 2. 2. Press the numeric keypad 0 (zero) to select the main board. To select the optional board number for the second phone line, press 1 (one).
  • Page 141: Dtmf Output Test

    5. Press ENTER to output the signal. When you select the output signal from No.01 to No.12, No.21 to No.76, the output signal will begin. When you select the output signal from No.13 to No.20, the black and white ratio can be changed. Select the desired ratio of the white and black and then press ENTER.
  • Page 142 DTMF 9: (852 Hz + 1477 Hz) DTMF *: (941 Hz + 1209 Hz) DTMF #: (941 Hz + 1477 Hz) 4. Select the desired DTMF tone using the cursor key, then press ENTER. The output signal will begin. To stop outputting the DTMF tone, press STOP. 5.
  • Page 143: Consumable Order Sheet

    3.14 Consumable order sheet When the drum cartridge has reached its design life or the toner cartridge is empty, the machine prints or transmits the consumable sheet. Note: This feature’s default setting is OFF (Do not print or transmit the consumable sheet). To print out the consumable order sheet automatically, set the bit 1 of Unique switch 73 to “1”...
  • Page 144: Print Consumable Order Sheet

    Customer Support Center’s fax number: The fax number may be up to 20 characters in length. Customer Support Center’s phone number: The phone number may be up to 20 characters in length. How many pages can be printed after “Toner Low” message appears: You can set 000 to 100.
  • Page 145: Clear Consumable Order Sheet

    3.14.3 Clear consumable order sheet The consumable order sheet keeps several items. These are not cleared by the All RAM clear function (MENU *, 3). To clear the information of the consumable order sheet: 1. Press MENU, *, 1, 5. Select “Reset Order Form” using the cursor key. 2.
  • Page 146: Set Life Monitor Passcode

    3.17 Set life monitor passcode This is the passcode that protects the life monitor clear operation. If it is not necessary to protect the life monitor clear operation, abort this operation without entering the life monitor passcode. To create the passcode: 1.
  • Page 147: Life Monitor Maintenance

    3.18 Life monitor maintenance When you replace the main control PCB, you should register the previous counter values of the life monitor. 1. Before updating the software or replacing the main control PCB, you must write down the counter values of the life monitor.
  • Page 148 9. Press ENTER. Enter previous value of the fuser life. 10. Press ENTER. Enter previous value of the transfer replaced count. 11. Press ENTER. Enter previous value of the transfer roller life. 13. Then press ENTER. Enter previous value of the drum operation time. 14.
  • Page 149: Sensor Input Test

    3.19 Sensor input test This mode can confirm the sensor status. When the sensor operates, the value next to sensor name changes 0 to 1. For example, when opening the 1st paper cassette, the CAS1:0 change to CAS1:1. 1. Press MENU, *, 2, 2. Code Sensor Status...
  • Page 150: Printer Diagnostic Mode

    3.20 Printer diagnostic mode This mode can confirm the operation of parts in the printer section. 1. Press MENU, *, 2, 3. 2. Select the device you want to set to ON by cursor key, then press ENTER. When it is set to ON, it will be shaded.
  • Page 151: Internet Fax Service Mode (Tbd!)

    3.21 Internet Fax Service mode This mode is used only when the optional Internet fax kit has been installed. This mode provides the following four items: • All clear of the information in the optional Internet fax board • Clear the Administrator’s information •...
  • Page 152: Clear The Administrator's Information

    3.21.2 Clear the Administrator’s information Use this mode when the user forgets the administration passcode. To clear the Administrator’s information: 1. Press MENU, *, 2, 4. 2. Select “Delete Manager” using the cursor key, then press ENTER. 3. To clear the all information of the Administrator, press [Yes]. If you want to cancel this operation, press [No].
  • Page 153: Send E-Mail User Registration

    3.21.4 Send E-mail for user registration After installing the IF-300, send the e-mail to the customer support center using this mode. To send the user registration e-mail: 1. Press MENU, *, 2, 4. 2. Select “System Registration” using the cursor key, then press ENTER. 3.
  • Page 154: Update The Software

    3.22 Update the software 3.22.1 Update the software by Flash ROM writer Here’s instructions on how to update the software version of the Flash ROM. Important: To update the software, it needs the flash ROM writer and four (or six) of the latest versions of EPROMs —...
  • Page 155: Error Code

    5. Turn the power on and then press SW1 on the board. “0” will be indicated on the left ROM NO. and “1” will be on the right ROM NO. Dots will be lighted on the CHECK SUMs. 6. The Flash ROM writer erases the current program in the machine, then starts writing the new program to the machine.
  • Page 156: Fax Machine

    3.22.2 Update the software by polling to the host machine. Here’s instructions on how to update the software version of the Flash ROM by polling a host machine. Important: To make this feature available, turn bit 5 of Unique SW 87 to “1”. 1.
  • Page 157: Section4 Troubleshooting Procedures

    Section4 Troubleshooting Procedures 4.1 Troubleshooting Outline Before troubleshooting a unit check the following: • Is the power cord correctly connected to the machine? • Are the telephone handset and the telephone line cord connected correctly? • Is there paper in the paper cassette? •...
  • Page 158: Recording Paper Jam

    4.2 Recording Paper Jam Symptom: Recording paper did not exit the paper cassette properly or jam occurred in the print area. Suggested corrective action: 1. Verify that the recording paper conforms to the type specified for use in the machine and that it has not been damaged or exposed to moisture.
  • Page 159: Document Feeder Multi-Feeding Or Skew

    4.4 Document Feeder Multi-feeding or Skew Symptom: Two or more pages of a multi-page document are fed at once. The document is fed with a skew. Slight skewing may sometimes occur. Suggested corrective action: 1. Verify that the original documents conform to the specifications designed for use in the machine and they are not damaged in any way.
  • Page 160: Receive Errors

    4.8 Receive Errors Symptom: Check message prints after attempting a reception. Suggested corrective action: 1. Reference the error code on the check message or the journal to the error code list contained in this section. 4.9 Will not Auto-Answer Symptom: The unit rings but will not auto-answer. Suggested corrective action: 1.
  • Page 161: If A Printout Jams Inside Your Machine

    If a printout jams inside your machine To clear a printout jammed inside your machine: Important: Be careful not to put your hand between the top cover and the machine. 1. Open the top cover. 2. Open the printer cover. 3.
  • Page 162 4. Remove the jammed paper. CAUTION: The fuser unit becomes very hot. Do not touch the fuser unit when you are removing a paper jam. Note: Avoid getting “unfixed” toner on your hands and clothes. Open the side cover. Raise the jam release lever to remove the jammed paper. 5.
  • Page 163 6. Gently close the printer cover, pressing firmly on the both sides of the printer cover until you hear it click. 7. Gently close the top cover, pressing firmly on the both sides of the top cover until you hear it click.
  • Page 164: The Image Quality Problems

    4.11. Image Quality Problems The following provides guidelines for troubleshooting the printer engine and actions to be taken. Before removing any portion of the machine or making any internal adjustments, be sure power to the unit is OFF. Suggested corrective actions should be performed in order as listed. Most conditions can be corrected by performing routine preventative maintenance steps.
  • Page 165: Printout Too Light

    Improper LED exposure • Replace the LED Print Head Unit. • Replace the Main Control PCB. Improper charging • Replace the High Voltage Unit. • Replace the Main Control PCB. 4.11.3 Printout too light Symptom: Printed image is faint or does not print solid. ABCDE ABCDE ABCDE...
  • Page 166: Blurred Background

    persists, replace the toner cartridge. • Replace the High Voltage Unit. • Clean the LED print head. Defective Drum • Replace the Drum Cartridge. Poor image transfer • Replace the Image Transfer Unit. • Replace the High Voltage Unit. • Replace the Main Control PCB. 4.11.5 Blurred background Symptom: Copies show a gray or dark background.
  • Page 167: Irregularities

    Defective Drum • If the drum surface for moisture condensation found, leave drum in unit with power on to dry. • Replace the Drum Cartridge. Poor image transfer • Replace the Image Transfer Unit. • Replace the High Voltage Unit. •...
  • Page 168: Toner Smudges

    Improper LED exposure • Replace the LED Print Head Unit. Poor scanning • Clean the Contact Grass. 4.11.9 Toner Smudges Symptom: Background appears “peppered” with black spots. ABCDE ABCDE ABCDE ABCDE ABCDE Poor scanning • Clean the Contact Grass. Improper fusing •...
  • Page 169: Lcd Error Messages

    4.12 LCD Error Messages Your fax machine’s LCD messages can help you spot problems. LCD error messages (Alphabetic list) What you see on the LCD What it means/What to do All Commands In Use Your fax machine has all of its 99 possible delayed commands (automatic redialing counts as one) stored in memory and cannot accept another.
  • Page 170 What you see on the LCD What it means/What to do Document Full You tried to enter an document into an F-Code box or a Batch box, but the machine has reached its capacity. Delete documents stored in box until the machine will let you proceed. Document Jam An original document jam while you are using the ADF for either faxing or copying.
  • Page 171 What you see on the LCD What it means/What to do No Toner Cartridge The toner cartridge is missing or has not been properly installed in your fax machine. Please properly install the toner cartridge. Not Allowed in Macro During macro registration, you pressed the key which cannot be registered in Macro, such as MONITOR/CALL key or Security Reception key.
  • Page 172 What you see on the LCD What it means/What to do Select Group Number (0-32) You tried to enter a call group number greater than 32. Your machine can maintain 32 call groups, numbered 1-32 (call group 0 covers all the groups). Determine the correct call group identifier number and enter it, instead.
  • Page 173: Error Codes

    4.13 Error Codes If an error occurs during a communication, a check message will be printed. The following provides an explanation of the information found on check messages. • A possible solution to the problem • The date and time of the attempted communication •...
  • Page 174: Transmission Errors

    R.4.4 The receiving fax machine has reached its memory capacity. R.5.1 DCN was received instead of RR during ECM communication. R.5.2 Line noise or other problems prevented ECM reception. R.8.4 A compatibility error occurred. R.8.10 Line noise or other problems prevented line probing. R.8.11 The fax machine timed out while waiting for the retrain signal.
  • Page 175: Communication Error Messages

    Communication Error Messages The error messages on Check Message printouts indicate the following: Here’s a brief summary: Error Message Possible Meanings Check condition of remote fax. • Remote machine malfunctioned • No handshake signals from remote machine • Wrong phone number reached Repeat transmission.
  • Page 176: Service Call Error

    / Service call function to determine the cause of the “Please Call Service” error message. To access the printer maintenance modes: <For F-360> 1. Press MENU, *, 0, 6. The mode are contained within two main menu level.
  • Page 177 The errors messages and an explanation of each are outlined below Heater Error Symptom: fuser heater malfunction. Suggested corrective action: 1. Check the connectors from the power supply to the main control PCB and to the fuser unit. 2. Check the heater lamp. If it comes on, see step 3; if it does not, see step 5. 3.
  • Page 178 RX Motor Error Symptom: RX motor malfunction Suggested corrective action: 1. Verify the RX motor rotates when the power is on. 2. Check the connection between RX motor and the Connect Printer PCB (P1308). (See page 2-1.) 3. Replace the RX motor if it doesn’t rotate. 4.
  • Page 179: Cleaning The Unit

    4.15 Cleaning the Unit Use a mild cleaning solution on a lint-free cloth to wipe the machine’s cover, handset and paper cassette tray. Never spray cleaner directly onto the fax machine as the spray could damage components inside the fax. Repairing frequent jams in the ADF If you’re having trouble with getting your original documents to feed properly, try this procedure: 1.
  • Page 180: Cleaning The Led Print Head

    Cleaning the LED print head If you find your fax recipients complaining that the faxes they receive or copy image quality are streaked, the LED print head may be dirty. Important: Be careful not to put your hand between the top cover and the machine. 1.
  • Page 181 Section5 Maintenance & Adjustment 5.1 MAINTENANCE SCHEDULE .......................5-2 5.2 RE/DISASSEMBLE ..........................5-3 5.2.1 Covers ............................5-5 5.2.2 PCBs ............................5-13 5.2.3 Sensors ............................5-20 5.2.4 Scanning section .........................5-21 5.2.5 Printer section..........................5-33 5.3 ADJUSTMENT ...........................5-45 5.3.1 Adjustment of Retard roller pressure...................5-45...
  • Page 182: Maintenance Schedule

    5.1 Maintenance schedule Scanner Section Maintenance Cycle (pages) Reference Parts Name Page Clean Replace Pick up roller 100,000 5-22 Separator roller 100,000 5-22 Retard roller 80,000 5-24 Feed roller A 100,000 5-28 Feed roller B 100,000 5-29 Exit roller 100,000 5-30 Clean if it Contact glass...
  • Page 183: Re/Disassemble

    5.2 Re/Disassemble Before disassembling, disconnect the power cord and line cord. 5.2.1 Covers ............................5-5 UPPER COVER..........................5-6 TOP REAR COVER...........................5-6 REAR COVER ...........................5-7 UPPER COVER / TOP REAR COVER / REAR COVER..............5-7 PANEL COVER ..........................5-8 FRONT COVER..........................5-8 TX COVER............................5-9 EXIT TRAY ............................5-9 OPTION COVER A ..........................5-10 RX EXIT COVER ..........................5-10 INNER COVER ..........................5-11...
  • Page 184 5.2.5 Printer section..........................5-33 COVER SWITCH..........................5-33 CASOP ............................5-33 SOLENOID ............................5-34 RX MOTOR............................5-34 DRIVE GEAR ASSEMBLY.......................5-35 TOS..............................5-35 PICK UP ROLLER MP........................5-36 HPES ...............................5-36 IMAGE TRANSFER ROLLER......................5-37 FIXING UNIT............................5-37 PDS / Thermistor ..........................5-38 EXIT ROLLER P ..........................5-38 PES ..............................5-39 PAPER PICK UP ROLLER ......................5-39 FEED ROLLER BP ..........................5-40 FEED ROLLER AP ..........................5-41 PSS ..............................5-42...
  • Page 185: Covers

    5.2.1 Covers Upper cover Tx side cover Bypass tray Right cover Front cover Jam access cover Cover opener Panel cover Tx cover Rx exit cover Top rear cover Exit tray Rear cover Access cover Option cover A...
  • Page 186: Upper Cover

    UPPER COVER 1. Open the upper cover. 2. Remove the two top cover mounting screw. 3. Remove the UPPER COVER. TOP REAR COVER 1. Remove the UPPER COVER. (See page 5-6.) 2. Remove the five top rear cover mounting screws. 3.
  • Page 187: Rear Cover

    REAR COVER 1. Remove the UPPER COVER and TOP REAR COVER. 2. Remove the six Rear cover mounting screws. 3. Disconnect the speaker connector and remove the REAR COVER. UPPER COVER / TOP REAR COVER / REAR COVER 1. Remove the two Top rear cover mounting screws. 2.
  • Page 188: Panel Cover

    PANEL COVER 1. Open the upper cover and scanner cover. 2. Remove the five panel cover mounting screws. 3. Remove the PANEL COVER. FRONT COVER 1. Remove the PANEL COVER. (See page 5-8.) 2. Remove the six front cover mounting screws. 3.
  • Page 189: Tx Cover

    TX COVER 1. Remove the four Tx cover mounting screws. 3. Remove the TX COVER. EXIT TRAY 1. Open the cassette. 2. Remove the three exit tray mounting screws. 3. Remove the EXIT TRAY.
  • Page 190: Option Cover A

    OPTION COVER A 1. Remove the option cover A mounting screw. 2. Remove the OPTION COVER A. RX EXIT COVER 1. Remove the EXIT TRAY. (See page 5-9.) 2. Remove the OPTION COVER A. (See page 5-10.) 3. Remove the Rx exit cover mounting screw, and then remove the RX EXIT COVER. Note: Release the two tabs at the upper part of Rx exit cover with the screwdriver as illustration below.
  • Page 191: Inner Cover

    INNER COVER A 1. Open the upper cover. 2. Remove the two Inner cover mounting screws, then remove the INNER COVER A. Inner cover A RIGHT COVER 1. Remove the FRONT COVER. (See page 5-6.) 2. Remove the REAR COVER. (See 5-7.) 3.
  • Page 192: Cover Opener

    COVER OPENER 1. Open the jam access cover. 2. Release the COVER LEVER. 3. Remove the COVER OPENER. Cover opener Cover lever BYPASS TRAY Refer to page 5-44. 5-12...
  • Page 193: Pcbs

    5.2.2 PCBs CCD PCB Connect ADF PCB Inverter PCB Main control PCB Panel 2 PCB Connect printer PCB Panel 1 PCB HVPS 5-13...
  • Page 194: Main Control Pcb

    Note: When installing the new main control PCB: For F-360: Confirm the JP3 and JP4 on the new main control PCB are set to ON. For F-320: Confirm the JP2 and JP5 on the new main control PCB are set to ON.
  • Page 195: Ncu Pcb

    NCU PCB 1. Remove the EXIT TRAY. (See page 5-9.) 2. Remove the two NCU PCB mounting screws and F.G. wire mounting screws. 3. Disconnect all connectors on the NCU PCB. 4. Remove the NCU PCB. NCU PCB MODULAR PCB 1.
  • Page 196: Power Supply Unit (Psu)

    POWER SUPPLY UNIT (PSU) 1. Remove the REAR COVER. 2. Remove PCB shield. (See page 5-17.) 3. Remove two fan motor mounting screws, and then remove the FAN MOTOR. 4. Remove the duct mounting screw, and then remove the DUCT. Duct Fan motor 5.
  • Page 197: High Voltage Power Supply (Hvps)

    HIGH VOLTAGE POWER SUPPLY (HVPS) 1. Remove the FRONT COVER. (See page 5-8.) 2. Remove the shield plate. 3. Disconnect the connector on the HVPS and remove five HVPS mounting screws, then remove the HVPS. Shield plate High voltage power supply CONNECT PRINTER PCB 1.
  • Page 198: Panel 1, 2 And Lcd

    PANEL 1, 2 and LCD 1. Open the upper cover and scanner cover. 2. Remove three panel cover mounting screws and two Tx side cover mounting screws, then remove the PANEL COVER. 3. Disconnect two connectors. 4. Remove all PANEL PCB mounting screws. 5.
  • Page 199: Connect Adf Pcb

    6. Remove the LCD support, and then remove the LCD. LCD support Panel 1 CONNECT ADF PCB 1. Remove the TOP REAR COVER. (See page 5-6.) 2. Disconnect two connector and remove a Connect ADF PCB mounting screw. 3. Remove the CONNECT ADF PCB. Connect ADF PCB INVERTER PCB Refer to page 5-31.
  • Page 200: Sensors

    5.2.3 Sensors TXIL COVER SW DRUM SW HPES CASOP JCOP TXIL Refer to “TXIL(ADF)/DS1/DS2/DB4,” page 5-22. Refer to “PDS/Thermistor,” page 5-38. Refer to “Top Cover Sensor,” page 5-23. Refer to “PES,” page 5-39. HPES Refer to “TXIL(ADF), DS1/DS2,” page 5-22. Refer to “HPES,”...
  • Page 201: Scanning Section

    5.2.4 Scanning section SEPARATOR GEAR 23 GEAR 16/44 TENSION PULLEY MOTOR GEAR IDLER GEAE 48 PULLEY 58/16 PULLEY 58/16 GEAR 23/30 EXIT GEAR 27 TENSION PULLEY PULLEY 18 BELT INSTALLATION OF ADF SECTION 5-21...
  • Page 202: Txil (Adf) / Ds1 / Ds2 / Db4

    TXIL (ADF) / DS1 / DS2 / DB4 1. Remove the TX COVER. (See page 5-9.) 2. Remove the sensor you want to remove. TXIL(ADF) SEPARATOR ROLLER ASSEMBLY 1. Remove the TX COVER. (See page 5-9.) 2. Remove the E-ring, and then remove the separator gear 22. 3.
  • Page 203: Top Cover Sensor (Tcs)

    TOP COVER SENSOR (TCS) 1. Remove the PANEL COVER. (See page 5-8) 2. Remove two TCS BRACKET mounting screws, and then remove the TCS BRACKET and the TCS FEELER. Disconnect the connector of the TCS. CONTACT GLASS 1. Open the scanner cover. 2.
  • Page 204: Retard Roller

    RETARD ROLLER 1. Open the Scanner Cover. 2. Remove the RETARD COVER. 3. Remove the RETARD ROLLER Assembly. Note: The gear of the retard roller assembly is not fixed by e-ring, so don’t lose it when disassembling. Retard cover Retard roller assembly Note: When re-assembling the Retard roller assembly, the flange of the bearing should be positioned as illustrated below.
  • Page 205: Adf Motor

    ADF MOTOR 1. Remove the TOP REAR COVER and the REAR COVER. (See page 5-7.) 2. Remove the SHIELD PLATE. 3. Disconnect the ADF motor’s harness from the Main control PCB. 4. Remove one SPRING and two motor bracket mounting screws. 5.
  • Page 206: Re-Assemble The Adf Belts And Motor

    Re-assemble the ADF belts and Motor 1. Remove the SPRING A. 2. Loosen the tension bracket A mounting screw and tension bracket B mounting screw. 3. Attach the ADF belts as shown in the illustration below. Tension bracket B Tension bracket A 4.
  • Page 207 8. Loosen the motor bracket mounting screw. 9. Attach the shorter belt to the Pulley 58/16 G23, and longer belt to the Pulley 58/16. 10. Attach the ADF motor assembly using the two screws. 11. Attach the Motor spring, and then tighten the screw that is mounting the ADF motor bracket. 12.
  • Page 208: Feed Roller A

    FEED ROLLER A 1. Remove the PANEL COVER. (See page 5-8.) 2. Remove the UPPER COVER / TOP COVER / REAR COVER. (See page 5-7.) 2. Remove the ADF MOTOR. (See page on page 5-25.) 3. Pull out the PULLEY 58/16 G23. (See page 5-26.) 4.
  • Page 209: Feed Roller B

    FEED ROLLER B 1. Remove the PANEL COVER. (See page 5-8.) 2. Remove the UPPER COVER / TOP REAR COVER / REAR COVER. (See page 5-7.) 3. Remove the ADF MOTOR. (See page 5-25.) 4. Remove two INNER GUIDE A assembly. (See page 5-28.) 5.
  • Page 210: Exit Roller

    EXIT ROLLER 1. Remove the UPPER COVER, TOP REAR COVER and REAR COVER. (See page 5-7.) 2. Remove the INNER COVER A. (See page 5-11.) 3. Remove the OUTER GUIDE D. 4. Remove the E-ring to remove the EXIT GEAR 27. 5.
  • Page 211: Lamp / Inverter Pcb

    Lamp / Inverter PCB 1. Remove the PANEL COVER. (See page 5-8.) 2. Remove the REAR COVER and SHIELD PLATE. (See page 5-7.) 3. Remove the Rx exit cover. (See page 5-10.) 4. Remove the two Inner cover A mounting screws, then remove the INNER COVER A. 5.
  • Page 212 10. Remove the two Inverter PCB mounting screws and disconnect one connector, then remove the INVERTER PCB. 11. Remove the two cramps and one connector to remove the LAMP. Lamp Inverter PCB 5-32...
  • Page 213: Printer Section

    5.2.5 Printer section COVER SWITCH 1. Remove the REAR COVER. (See page 5-7.) 2. Remove the CONNECT PRINTER PCB. (See page 5-17.) 3. Remove two COVER SWITCH mounting screws, and then remove the COVER SWITCH. Cover switch CASOP 1. Remove the REAR COVER. (See page 5-7.) 2.
  • Page 214: Solenoid

    SOLENOID 1. Remove the REAR COVER. (See page 5-7.) 2. Remove the CONNECT PRINTER PCB. (See page 5-17.) 3. Remove the SOLENOID mounting screw, and then remove the SOLENOID. Solenoid RX MOTOR 1. Remove the REAR COVER. (See page 5-7.) 2.
  • Page 215: Drive Gear Assembly

    DRIVE GEAR ASSEMBLY 1. Perform the procedure of step 1 through 3 in “RX MOTOR,” page 5-34. 2. Remove the SOLENOID. (See page 5-34.) 3. Remove the four DRIVE GEAR Assembly mounting screws, then remove the DRIVE GEAR Assembly. Drive gear assembly 1.
  • Page 216: Pick Up Roller Mp

    PICK UP ROLLER MP 1. Remove the FRONT COVER, the REAR COVER and the RIGHT COVER. 2. Remove the bearing, and then remove the PICK UP ROLLER MP. Pick up roller MP HPES 1. Remove the FRONT COVER, the REAR COVER and the RIGHT COVER. 2.
  • Page 217: Image Transfer Roller

    IMAGE TRANSFER ROLLER 1. Remove the Toner Cartridge and the Drum Cartridge. 2. Remove the IMAGE TRANSFER ROLLER with TRANSFER BRACKET using the precision screwdriver as shown. Image transfer roller FIXING UNIT 1. Remove the toner cartridge and the drum cartridge. 2.
  • Page 218: Pds / Thermistor

    PDS / Thermistor 1. Remove the FIXING UNIT. (See page 5-37.) 2. Remove the FIXING UNIT COVER, and then remove the PDS or the thermistor. Fxing unit cover Themistor EXIT ROLLER P 1. Remove the FIXING UNIT. (See page 5-37.) 2.
  • Page 219: Pes

    1. Pull out the cassette completely. 2. Remove the PES mounting screw under the cassette, and then remove the PES. Disconnect the connector. PAPER PICK UP ROLLER 1. Pull out the cassette completely. 2. Pull out the pick up roller. Paper pick up roller 5-39...
  • Page 220: Feed Roller Bp

    FEED ROLLER BP 1. Remove the FRONT COVER, the REAR COVER and the RIGHT COVER. 2. Remove four MP bracket mounting screws, and then remove the MP BRACKET. 3. Remove the Feed B Bearing, and then slide out the FEED ROLLER BP. MP bracket Feed roller BP 5-40...
  • Page 221: Feed Roller Ap

    FEED ROLLER AP 1. Remove the REAR COVER and FRONT COVER. 2. Remove the POWER SUPPLY UNIT. 3. Remove the CONNECT PRINTER PCB. 4. Remove the DRIVE GEAR ASSEMBLY. 5. Remove the HVPS. 6. Remove the MAIN FRAME mounting screws. Main frame 7.
  • Page 222: Pss

    1. Remove the toner cartridge and the dram cartridge. 2. Remove the screw, and then remove the PRESS SPRING B. Remove the RELEASE LEVER and the PRESS ROLLER BP. 3. Remove the PSS COVER and remove the screw. Pull out the PSS and disconnect the connector. Release lever Press spring B Press roller BP...
  • Page 223: Led Print Head

    LED PRINT HEAD 1. Open the printer cover. 2. Remove the E-rings on both sides and pull out the LED print head. Disconnect two connectors. LED print head JCOP 1. Open the Side cover. 2. Disconnect the connector of the JCOP 3.
  • Page 224: Bypass Tray

    BYPASS TRAY 1. Open the Side cover. 2. To remove the BYPASS TRAY, release the tab at the front side of the BYPASS TRAY first, then release the other. Bypass tray 5-44...
  • Page 225: Adjustment

    5.3 Adjustment 5.3.1 Retard roller pressure Adjustment Insert the precision screwdriver into the hole in Inner guide A as illustrated. Then turn the separation pressure adjustment screw referring the following table. Rotate direction Retard roller Document Document pressure Feeding Separation Counterclockwise Good Worse...
  • Page 226: Section 6 Options

    Options 6.1 Memory Upgrade An optional 8 MB document memory upgrade is available for the F-320. An optional 8 MB or 24 MB document memory upgrade is available for the F-360. Packaging contents: (1) Memory PCB ......1 (2) Spacer ........1 Installation 1.
  • Page 227 Approx. 650 pages 8 MB + 8MB Approx. 650 pages plus 680 pages 8 MB + 24 MB Approx. 650 pages plus 2040 pages (F-360 only) Note: Using the ITU-T Test Document 1 to a Muratec fax machine with normal resolution.
  • Page 228: Attaching An Optional Handset

    6.2 Attaching an optional handset Packaging contents: (1) Telephone handset (with curl cord)....1 (2) Handset holder ..........1 (3) Cord holder............1 (4) Screw ..............2 Installation 1. Turn the machine off and remove the power cord and telephone line cord. 2. Using a Phillips-head screwdriver, attach the cord holder and handset holder to the left side of the machine, using the screws included with the handset holder.
  • Page 229: Rs-232C Interface

    6.3 RS-232C interface Packaging contents: Included in the packaging: For F-360: " & 1.RS-232C PCB 2.Connecter PCB 3.Bracket 4.Connection cable 5.One screw 6.Ferrite core 7.RS-232C manual (this manual) 8.Software diskette 9.Software operating instructions For F-320: " & 1.RS-232C PCB 2.Bracket 3.Connection cable...
  • Page 230: Installation

    1. Turn off your fax machine and your computer. 2. Remove two screws on the RS-232C PCB, and then attach the bracket to the RS-232C PCB. If your machine is F-360, join the RS-232C PCB and the Connecter PCB. F-360 F-320 3.
  • Page 231: Rs-232C Interface Cable

    9. Secure the RS-232C PCB assembly using a mounting screw. 10. Re-attach the shield plate. 11. Re-attach the option cover A using its mounting screw. 12. Re-attach the rear cover using five mounting screws. 13. Attach the ferrite core to your RS-232C cable. 14.
  • Page 232: Signal Direction

    Signal direction 25-pin type 9-pin type Your fax Your computer Your fax Your computer 2 TXD 2 TXD 2 TXD 2 RXD 3 RXD 3 RXD 3 RXD 3 TXD 4 RTS 4 RTS 4 RTS 4 DTR 5 CTS 5 CTS 5 CTS 5 SG...
  • Page 233: Page Counter

    6.4 Page Counter The mechanical counter shows the total number of pages the machine has printed. Note: This device counts up to 999,999 pages. If more pages are printed, the counter resets to zero and begins counting the new pages from that point. Packaging contents: (1) Mechanical Counter ......
  • Page 234: Installation

    6.5 AL-200 Packaging contents: (1) Second Phone Line Module — Includes the NCU and Modem PCBs ....1 (2) Screws.........................4 (3) Connection cable....................1 (4) Telephone line cord.....................1 (5) Second Phone Line Module operating instructions ..........1 Installation (Attaching the AL-200 only) Note: Turn off the fax machine before proceeding. 1.
  • Page 235 5. Remove the ground wire mounting screw on the Second phone line module. Then remove the ground wire. Note: Keep the ground wire to re-attach it in step 12. 6. Remove two NCU PCB mounting screws and release two tabs as shown. Then remove the NCU PCB from the bottom chassis of the second phone line module.
  • Page 236 9. Use five screws included with the module to attach the bottom chassis to the rear cover. 10. Re-attach the NCU PCB and the Modem PCB to the bottom chassis using two screws and six tabs. 11. Use the screws to re-attach the four angle plates to the bottom chassis. 12.
  • Page 237 13. Pass the connection cable and the ground wire through the hole of the rear cover. 14. Connect the speaker connector, and then use the five screws to re-attach the rear cover. 15. Re-attach two ground wire to the Second phone line module’s bottom chassis using the screw. Plug the connection cable into the P1(IN) connector on the Second phone line module’s Modem PCB.
  • Page 238: Installation (Attach The Al-200 To The Machine Which Is Installed The Op-150 And If-300.)

    Installation Attaching the AL-200 to a machine that has a PCL option installed 1. Open the top cover. Remove the rear cover. Disconnect the speaker connector, and then remove the rear cover. Remove the Shield plate. 2. Remove the harness cover from the rear cover. You will pass the connection cable through this hole.
  • Page 239 5. Remove the ground wire mounting screw on the Second phone line module. Then remove the ground wire. Note: Keep the ground wire to re-attach it in step 13. 6. Remove two NCU PCB mounting screws and release two tabs as shown. Then remove the NCU PCB from the bottom chassis of the second phone line module.
  • Page 240 9. Use five screws included with the module to attach the bottom chassis to the rear cover. 10. Re-attach the NCU PCB and the Modem PCB to the bottom chassis using two screws and six tabs. 11. Use the screws to re-attach the four angle plates to the bottom chassis. 12.
  • Page 241 13. Reattach the Shield plate and attach the ground wire. 14. Pass the connection cable and the ground wire through the hole of the rear cover. 14. Connect the speaker connector, and then use the five screws to re-attach the rear cover. 15.
  • Page 242 16. Use the four screws to re-attach the second phone line module cover. 17. Plug one end of the telephone line cord into the LINE 2 jack found on the second phone line module. Plug the other end of the cord into a standard telephone wall jack, just as you would plug in a phone. PHONE LINE 6-17...
  • Page 243 Installation Attaching the AL-200 to a machine which the OP-150(PCL Option) and the IF-300(Internet Fax Option) is installed. 1. Remove the module cover of the IF-300. 2. Disconnect the connection cable of the OP-150 from the OUT connector on the IF-300 PCB. Then connect the connection cable of the AL-200 into OUT connector.
  • Page 244 6. Remove two NCU PCB mounting screws and release two tabs as shown. Then remove the NCU PCB from the bottom chassis of the second phone line module. 7. Release four tabs on the Modem PCB. Then remove the Modem PCB. NCU PCB Modular PCB 8.
  • Page 245 16. Use the four screws to re-attach the second phone line module cover. 17. Plug one end of the telephone line cord into the LINE 2 jack found on the second phone line module. Plug the other end of the cord into a standard telephone wall jack, just as you would plug in a phone. PHONE LINE 6-20...
  • Page 246: Packaging Contents

    1. Printer control PCB ........... 1 6. Ferrite core for the printer cable....1 2. Screw..............1 7. Copy/Scan mode label for F-360/F-320 .. 1 3. Connection cable B........... 1 8. Function key label B for MFX-1200/1600 1 4. Connection cable A with ferrite core ....1 9.
  • Page 247: Installing The Printer Control Pcb (And Nic)

    Installing the Printer control PCB (and NIC) Note: Make sure to turn off the fax machine before proceeding with the following steps. 1. Remove the OPTION COVER A. Option cover A 2. Remove the REAR COVER, and then remove the SHIELD PLATE. 6-22...
  • Page 248 For European version, plug the other end of the CONNECTION CABLE C to the P14B on the MAIN CONTROL PCB. If the machine is an F-360: For North American version, plug the other end of the CONNECTION CABLE B to P14E on the SUB MAIN PCB.
  • Page 249 11. Insert the PRINTER CONTROL PCB completely and then secure it using a screw. If you’re attaching the NIC PCB, secure it using a screw, too. And then attach the O.P. Shield. O.P. Shield 12 Re-attach the SHIELD PLATE and the REAR COVER you have removed in step 2. 13 Cut out the rectangular connector space for the printer port on the OPTION COVER A (you have removed in step 1).
  • Page 250 14 Connect the bi-directional parallel printer cable to the printer interface port of printer control PCB. Note: Attach the ferrite core included in the printer control kit’s carton box to the printer cable as shown. 15 Snap the plug’s wire clips onto the printer cable. 16 Connect the other end of the printer cable to the computer’s parallel port.
  • Page 251: Attaching The 2-Bin Tray

    6.7 Attaching the 2-Bin tray Packaging contents: (1) 2-Bin unit (with connection cable) ...............1 (2) Screws.........................4 (3) Paper tray for the 2-Bin unit ................1 Installation 1. Remove the REAR COVER. Rear cover 2. Remove the OPTION COVER A. Option cover A 3.
  • Page 252 4. Remove the RX EXIT COVER. Rx exit cover 5. Separate the RX EXIT COVER A and B. Rx exit cover B Rx exit cover A 6. Remove the PCB SHIELD. Do not need to remove the CONNECT PRINTER PCB. Printer connect PCB PCB shield 6-27...
  • Page 253 7. Attach the 2-Bin tray to the machine, while passing the connection harness through the machine frame. 8. Connect the connection harness to the connector P1314 on the CONNECT PRINTER PCB. Note: The connection cable is shorter than illustrated. 9. And then secure the 2-Bin tray using the four screws. 10.
  • Page 254 13. Attach the paper tray of the 2-Bin unit. 6-29...
  • Page 255: Second Paper Cassette

    6.8 Second paper cassette Packaging contents: (1) Second cassette (2) Two screws Installation 1. Turn off your fax machine. 2. Remove six mounting screws holding the rear cover of the second cassette in place. Then remove the rear cover of the second cassette. 3.
  • Page 256 5. Release the tab of the harness door under the machine, and then remove the harness door. 6. Put the machine on the second cassette. 7. Pass the harness and the ground wire of the second cassette through the harness door. Connect the harness to the connector (P17) on the Main control PCB.
  • Page 257 9. Re-attach the rear cover of the machine using three mounting screws except two screws at the rear side. Note: Do not forget to connect the speaker connector when attaching the rear cover of the machine. 10 Re-attach the rear cover of the second cassette using two screws (3×10 mm) included in the option cassette box and six mounting screws (3×8 mm) as shown in the illustration.
  • Page 258: Setting Of The Paper Size

    Setting of the Paper Size Default setting: USA version: Letter, Other version: A4 When you install the second cassette, you must set the paper size for it. <For F-360> 1 Press MENU, 2, 1, 0, 1, ENTER. 1.Cassette Size 1.Cassette Size...
  • Page 259: Packaging Contents

    3. Option cover C..........1 4. O.P. Shield B ............ 1 5. Screws (3 x 6)........... 2 For attaching the IF-300 to the F-360 (or F-320) which has a PCL option installed, the following parts are needed. 1. Module cover ............ 1 2.
  • Page 260: Installing The Internet Fax Board (Attaching The If-300 Only)

    Installing the Internet Fax board (Attaching the IF-300 only) Note: Make sure to turn off the fax machine before proceeding with the following steps. 1. Confirm the Jumper pin is located on the INT. (Internal power supply) position. Ensure battery jumpers JP1 and JP2 are connected(on). INT.
  • Page 261 4. Connect one end of the connection cable to the P14A on the main board. And pass the other end of the connection cable through the machine’s frame. 5. Plug the CONNECTION CABLE to the IN connector on the IF-300 board. Then insert the IF-300 board into the right slot.
  • Page 262 7 Re-attach the SHIELD PLATE and the REAR COVER you have removed in step 3. 8 Attach the OPTION COVER C. 9 Connect the Ethernet cable to the IF-300’s network port. 6-37...
  • Page 263: Installing The Internet Fax Board (Attach The If-300 To The Machine Which Is Installed The Op-150.)

    Installing the Internet Fax board Attaching the IF-300 to a machine which has the OP150(PCL Option) installed. Note: Make sure to turn off the fax machine before proceeding with the following steps. 1. Remove the REAR COVER, and then remove the SHIELD PLATE. 2.
  • Page 264 4. Reattach the SHIELD PLATE. 5. Reattach the REAR COVER as shown below. 6. Attach the Box panel to the bottom chassis, and then attach Blind label to the position shown in the illustration below. Attach the four Angle plates. B o x p a n e l B l i n d l a b e l 7.
  • Page 265 8. Confirm the Jumper pin is located on the EXT. (External power supply) position. INT. EXT. 9 Connect the connection cable of the IF-300 to IN connector on the IF-300 board. Connect the OP-150’s connection cable to OUT connector on the IF-300 board. Then attach the IF-300 board to the chassis using three screws.
  • Page 266 11 Attach the ferrite core to the DC cable of the AC adapter, as shown. 12 Connect the DC cable to the DC jack. Connect the Ethernet cable to the IF-300’s network port. Attach the ID label to the bottom chassis. I D L a b e l 6-41...
  • Page 267: Installing The Internet Fax Board (Attach The If-300 To The Machine Which Is Installed The Op-150 And Al-200.)

    Installing the Internet Fax board Attaching the IF-300 to the machine which has installed an OP- 150(PCL Option) and an AL-200(Second Line Option). Note: Make sure to turn off the fax machine before proceeding the following steps. 1. Remove the module cover of the AL-200. 2.
  • Page 268 4. Connect the connection cable of the AL-200 to the IN connector on the IF-300’s board. Connect the connection cable from the IN connector on the AL-200’s board to the OUT connector on the IF-300’s board. Then secure the IF-300’s board using three screws. 5.
  • Page 269 7 Attach the ferrite core to the DC cable of the AC adapter, as shown. 8.Connect the DC cable to the DC jack. Connect the Ethernet cable to the IF-300’s network port. Attach the ID label to the bottom chassis. 6-44...
  • Page 270: Addendum

    F-320 are shown on the following pages. All other switches shown in Section 3 apply to both the F-320 and the F-360. Items listed as TBD in Section were not set at the time this manual was published.
  • Page 271 164.846 mm Note: These values are 11111111 165.495 mm factory set and should not be adjusted unless instructed by a Muratec technical representative. Note: Total value of Machine parameters 04 and 18 will effect “Trailing edge" document margin adjustment (ADF)”.
  • Page 272 Machine Parameter 12 Initial Switch Adjust Usage/Comments Setting ADF scanner registration Switch 76543210 Settings adjustment (Horizontal) 00000111 3.5 mm Maximum Adjusts the start point to 00000110 3.0 mm scan the document. 00000101 2.5 mm The plus setting increases 00000100 2.0 mm the left margin and the minus 00000011 1.5 mm...
  • Page 273 4.0238 mm Note: These values are 00111111 4.0887 mm factory set and should not be adjusted unless instructed by a Muratec technical representative. Initial Setting TBD Note: Total value of Machine parameters 03 and 17 will effect the “Leading edge"...
  • Page 274 Machine Parameter 30 <- F-320 Only) Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 3210 “Light” in the mode without 0000 Lightest setting Grayscale. (For ADF) 0001  0100 Initial setting  0111 1000 Darkest setting Machine Parameter 32 <- F-320 Only) Initial Switch Adjust...
  • Page 275 Machine Parameter 35 (320) only Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 3210 “Light” in Grayscale. 0000 Lightest setting (For ADF) 0001  0100 Initial setting  0111 1000 Darkest setting Machine Parameter 37 ( 320 Only) Initial Switch Adjust...
  • Page 276 Machine Parameter 50 Initial Switch Adjust Usage/Comments Setting Adjustment of the scanning Switch 76543210 Settings stretching and squeezing for ADF (Horizontal) 01111111 12.7 % Maximum The plus setting stretches the 00100000 3.2 % image data and the minus setting squeezes it. 00011000 2.4 % Each setting changes by...
  • Page 277 Machine Parameter 67 (F-360 Only) Initial Switch Adjust Usage/Comments Setting Scanning contrast Switch 76543210 adjustment for copying 00111111 Darkest setting Note: This contrast level setting is only effect for the 00000010 copy mode. If you want to 00000001 adjust contrast level for each...
  • Page 278 Machine Parameter 71 (F-360 Only) Initial Switch Adjust Usage/Comments Setting Scanning slice level Switch 76543210 adjustment in Fine resolution 00111111 Darkest setting for transmission Note: This slice level setting 00000010 is only for the fine resolution. 00000001 If you want to adjust the slice...
  • Page 279 Machine Parameter 72 (F-360 Only) Initial Switch Adjust Usage/Comments Setting Scanning slice level Switch 76543210 adjustment in Super-Fine 00111111 Darkest setting resolution for transmission Note: This slice level setting 00000010 is only for the super-fine 00000001 resolution. If you want to...
  • Page 280 Machine Parameter 80 Initial Switch Adjust Usage/Comments Setting Scanning contrast Switch 76543210 adjustment in the modes 01111111 Darkest setting without Grayscale 00000010 00000001 00000000 Initial setting 11111111 11111110 11111111 Lightest setting Machine Parameter 81 Initial Switch Adjust Usage/Comments Setting Scanning contrast Switch 76543210 adjustment in Grayscale 01111111...
  • Page 281 Machine Parameter 92 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Horizontal) at 00001000 4.0 mm Maximum the first cassette. Adjusts the start point to 00000010 1.0 mm print. 00000001 0.5 mm The plus setting increase the 00000000 0.0 mm left margin and the minus...
  • Page 282 Machine Parameter 94 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Horizontal) at 00001000 4.0 mm Maximum the bypass tray Adjusts the start point to 00000100 2.0 mm print. 00000011 1.5 mm The plus setting increase the 00000010 1.0 mm left margin and the minus...
  • Page 283 Unique Switch Adjustments Unique Switch 21 - Reception Initial Adjust Usage/Comments Switch Setting T1 timer adjustment When the unit switches to fax by on-hook transfer, the unit will seize the telephone line and attempt to handshake. Switch 7 5 6 4 Settings 0 0 0 0 0 0 0 1...
  • Page 284 Unique Switch 44 - Scanner Initial Adjust Usage/Comments Switch Setting Not used Not used Not used Not used Leading edge document Switch 3 2 1 0 Settings margin adjustment for 1 1 1 1 9.735 mm copying using ADF 1 1 1 0 9.086 mm Each setting changes by 0.649mm.
  • Page 285 Unique Switch 50 - Printer Initial Adjust Usage/Comments Switch Setting Smoothing in “Gray” Smoothes the data scanned in each resolution resolution in copying mode. (Copying) 0: No 1: Yes Smoothing in “S-Fine” resolution in copying 0: No 1: Yes Smoothing in “Fine” resolution in copying 0: No 1: Yes...
  • Page 286 Unique Switch 52 - Printer Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only LED print head exposure Initial setting is “000000” and 33.85 µsec. time adjustment If you want to change the exposure time, set this (for PCL printing) switch within the following range.
  • Page 287 Unique Switch 54 - Printer Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only LED print head exposure Initial setting is “000000” and 27.78 µsec. time adjustment If you want to change the exposure time, set this (for receive documents switch within the following range.
  • Page 288 Unique Switch 55 - Printer Initial Adjust Usage/Comments Switch Setting Factory use only Limit of the memory capacity Determine the limit of the memory capacity for in Reverse order print storing the received document in the reverse order print. If the data reached to this limit during receiving, the normal order print will start.
  • Page 289 Unique Switch 56 - Printer Initial Switch Adjust Usage/Comments Setting Not used in F-320 Regards A3-sized document as 11x17 sized document Not used in F-320 Enable to image rotate reception with the Half-letter sized paper. Not used Not print when the paper for Determine the machine’s action in the following separator page is not in the condition of “Separator page”...
  • Page 290 Unique Switch 83 - Operation Initial Adjust Usage/Comments Switch Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Display the phone line Determine if the machine displays the phone line number number and its status during the fax communication 0: No...

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