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F-360 Plain-paper Digital Fax Operating Instructions...
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Welcome … Thank you! Thanks for selecting a Muratec fax machine for your business. Before you begin, please note that before your fax can be used and before you can turn on power to the unit for the first time, there are important precautions to take. Please...
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Before using your Muratec fax machine Where to set up your fax machine Follow these guidelines when setting up your fax machine: Away from direct sunlight To avoid overheating, set up your fax machine away from direct sunlight or a heater.
Never disassemble your fax machine! Disassembling your fax machine can cause serious injury to you and damage to your fax. If service is required, call your authorized Muratec dealer. Keep away from liquids Keep liquids and metal pins or other objects away from your fax machine.
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Use supplies manufactured specifically for Muratec machines Using toner cartridges and other supplies that are not manufactured specifically for Muratec machines may affect the operation of your unit. Use caution when carrying the machine When you lift and carry the machine, the slots as shown in the illustration below should be held.
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Please copy down your machine’s serial number below for future reference, and note the machine’s model number: My machine’s serial number: ________________________________________ My machine’s model number: Muratec F-360 Bar code label...
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Getting star ted This chapter describes how to set up your machine, operating tips and some important settings before you use your machine Packaging contents ........... 1.1 Parts of your machine .
Packaging contents SOFT KEY COMM. CANCEL COMM. PAUSE BROADCAST OPTIONS /DIAL OPT. /CONFIRM. SPEED DIAL MONITOR MEMORY /GROUP /CALL REPORT TRANSMIT SECURITY FAX & COPY TRANSMIT SELECT RECEIVE AUTO COVER PAGE FLASH DIAL PREFIX RECEIVE TOP PAGE TO/CC/BCC ONLINE Included in your machine’s packaging: 1.
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Printed document exit — Where the printout emerges. Handset (optional ) — Used for voice communication. This handset is avail- able from your authorized Muratec dealer, and can be added when you purchase the F-360 or as an upgrade afterward.
E-mail attachment via the Internet. Note: This function is available only if the optional Internet Fax kit has been installed. Ask your Muratec dealer for details. Copy — Press to change from Fax mode to Copy mode. Note: If the optional TWAIN driver has been installed, pressing this key changes from Fax mode to Copy mode to Sacn mode.
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Getting started — Any function can be started by first pressing this key and then enter- MENU ing the function number. — Press to display one-touch and speed-dial entries sorted TEL INDEX alphanumerically, as in a telephone directory. (See page 3.8.) —...
• Dry — Avoid any location where splatters or sprays (such as from a water foun- tain) could reach your fax machine. • Level, and vibration-free. • Near a phone jack — Your fax machine uses a standard (modular) telephone jack, also known as an -11.
Gently close the printer cover. Close the top cover. Note: The fax machine will not work unless the cover is properly closed. Attach the paper-handling parts Attach the document tray by inserting it into the appropriate holes, as shown.
Plug in and power up Plug one end of the telephone line cord into the rear side and the other end into a standard telephone wall jack. Plug the non-pronged end of the AC power cord into the AC power cord jack on the right rear side of the machine and the pronged end into a 120 V electri- cal outlet (preferably on a surge suppressor, as mentioned on page 1.5).
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Getting started Loading paper in paper cassette Before you load paper, note the following: • After you load paper in fax’s cassette, you must “tell” your machine what size paper you loaded: letter-, legal- or half letter-sized. You can do this by the “Setting of the paper size” operation. (See pg 1.9.) Note: If you will be using letter-sized paper, there’s no need to adjust the cas- sette;...
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Setting of the Paper Size Default setting: Letter-sized paper When you change the size of paper in the paper cassette, you must also change the paper size setting, as shown below. Press , 2, 1, 0, 1, . The shows: MENU ENTER To select the paper size in the 1st cassette, select “1st Cassette”...
… then 1 … and then ENTER the fax machine. Those characters appear in our instructions to separate one number from the other. They do not need to be entered into your fax machine. There is a function (broadcasting) which requires commas to be entered, but there is a special way to enter them.
Searching the functions using the cursor key Even if you don’t remember the exact commands needed for an operation, you can search for and enter almost all of your unit’s functions using the key and the key. ENTER Note: You can also search for any function with the function table (see page 1.13). Keep a copy of this table nearby for reference.
Getting started Entering characters Some settings give you a chance to enter characters; for your TTI, remote fax’s name or others. To enter letters or other characters, use the following guidelines: Using numeric keypad to enter characters You can enter 40 letters, digits or symbols (and space) using the numeric keypad as shown in the character table below.
Function table Note: Your machine can print a function list. It lists the functions available on your fax machine and the keystrokes needed to complete them. To print a function list, press , 5, 1, 0, 1. MENU Level one function...
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Getting started Level one function Level two function 2. User Settings 2.Fax Settings 3.Copy Settings 4.Printer Settings* 5.Scanner Settings* *3: This option appears only if the optional NIC (network interface card) has been installed. *4: This option appears only if the optional printer controller has been installed. For details see the operating instructions included with the printer controller kit. 1.14 Level three function Summary of setting...
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Set the TCP/IP address. Enter the Media Access Control Address for network card. Setting of relay box. Store the document to be retrieved by other fax machine. Store the document to be retrieved by other F-Code compatible fax machine. Erase stored document for polling transmission.
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Getting started Level one function Level two function 4. Doc. Management 3.Print Document 5.Print 1.List Print 2.Printer Function* 6. PC-FAX Commands* 1.PC-FAX *2: This option appears only if the optional RS-232C interface has been installed. *3: This option appears only if the optional NIC (network interface card) has been installed. *4: This option appears only if the optional printer controller has been installed.
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Level one function Level two function Level three function 9. User Install Summary of setting Set-up the following settings: • Language on the LCD and Lists • Current Day and Time • Automatically Daylight saving time • Fax reception mode •...
Getting started EasyStart (Initial settings) EasyStart software is already installed on your Muratec fax machine. It guides you through the process of entering the following settings. These settings you make here can always be changed later. • Language on the LCD and Lists •...
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2.8–2.9.) Press to save the setting and continue. ENTER now asks you to enter the type of dialing needed for the fax machine, either tone or pulse: MMDDYY Using the cursor key, select the mode you want.
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Getting started Press . The will show: ENTER Use the numeric keypad to enter characters. The name may be up to 22 char- acters in length. Regarding entering characters, see page 1.12. Note: If you make a mistake, press CANCEL To change just one character in the name, move the cursor by cursor key.
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Getting started This page intentionally blank. 1.21...
Note: If you send a fax in superfine, certain fax models (especially older, non- 14.3 Muratec models) receive it only in fine mode. However, you can send a fax in grayscale mode to virtually any fax machine currently in use.
Your fax machine has a great memory! Take advantage of it, and you could: Save Time. By using your fax machine’s memory, you won’t have to wait for your machine while it completes the transmission. Simply scan your document into your machine’s memory, and you can walk away with your original in hand.
Memory overflow message appears because (1) too many pages have been stored in the memory, or (2) the pages that are stored have too much information on them for your fax machine to remember. Dividing a large document into smaller batches will help you avoid this error.
When you hear fax tones, press If you’re using an optional handset, hang up after pressing At the end of the operation, your fax machine will beep and display: Note: If the call fails and you used MONITOR transmission, press Also see “Redialing manually,”...
Redialing Automatically fax redialing If your fax call fails, your machine automatically redials it. In this Auto Redial mode, your fax automatically redials the number up to two times at one minute inter- vals. Note: You can change the redial time and interval settings. (See “Changing redial settings,”...
Basic operation Reviewing or canceling commands Your fax machine can store many “jobs” in its memory. It also keeps track of each command by assigning it a command number. Delayed commands, redial attempts and current fax transmissions are all stored in your fax machine’s memory and given a command number.
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MENU Printing a stored document Your fax machine can print out each document stored for delayed transmission. To print a stored document, you’ll need to know the document’s command number, which you can get by either reviewing the commands or printing a delayed com- mand list (see above).
If you have one phone line ringing to several phones in your office and you have an optional handset attached to your fax, there’s no need to run to the fax machine to answer every call. If you happen to answer a fax call while you’re at another extension, put the handset down, but don’t hang up.
• You’re using the machine as both a telephone and a fax machine In this mode: Your fax machine rings the number of times you’ve identified in the user settings (the default setting is two times). If you don’t use the optional handset to answer the call, your fax machine answers the call.
Note: To stop the copying, press STOP Changing the reduction ratio Your fax machine is capable of reduction when copying. You can choose from 78% (Legal Letter), 100% and Auto. Note: If the “Auto” is set, the machine automatically reduce the original document size to fit on the paper size, which makes the margin as little as possible.
If necessary, select desired resolution, contrast, reduction ratio. Press to begin the copying process. START Memory overflow message If you’ve stored too much information in your machine’s memory, a “Memory Overflow” message may appear on the If the memory overflow occurred at the first page: Press to discharge the documents from the STOP...
Basic operation Using your fax machine as a phone Your fax machine can also be used as a phone, if you have an optional handset installed. The following is a brief look at the machine’s telephone features. Dialing a telephone number Pick up the optional handset.
“flash” button, hanging up the handset. Attaching a second phone Want to attach a second phone (even a cordless model!) to your fax machine, so they can share the same phone jack? No problem. Before we go further, let’s explain the idea. You’re plugging the second phone’s phone line into your machine’s...
For example, one call group may include all of your clients in one city, another group may include all of your employees and another may include all your vendors. Your fax machine can store as many as 300 numbers in up to 32 call groups. See also “Call group dialing,” page 3.6.
Advanced features Using one-touch keys Your fax machine stores up to 56 one-touch numbers using the keys marked 01–56. Entering or changing a one-touch number Press , 1, 1, 0, 1, . The shows the empty one-touch number: MENU ENTER Note: If a one-touch number other than 01 appears on the that you have already entered a number for 01.
One-touch phone dialing To dial a phone call using a one-touch number, you must have an optional handset ENTER attached to your machine. (Contact your authorized Muratec dealer to order an optional handset.) To make the call: Obtain a dial tone by doing one of the following: •...
Advanced features Using speed-dial numbers Your fax machine will store up to 244 speed-dial numbers, designated by three-digit identifier codes from 001 through 244. Entering or changing a speed-dial number Press , 1, 2, 0, 1, . The shows: MENU...
STOP If you specified quick memory transmission: • Your fax machine scans the first page of your document into memory, then dials the other fax machine. • While dialing, your machine scans the other documents into memory.
As the machine dials, it shows the number on the Note: Remember that your fax machine’s monitor speaker is not a speakerphone. If you dialed using the monitor speaker, pick up the handset to speak to the...
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will display the next empty group number. If you do want to enter numbers for another group number, go back to step 2. If you do not want to enter any more numbers, press standby mode. Erasing a call group Press , 1, 3, 0, 2, .
If an EasyDial call fails, what happens next depends upon the kind of call it was. If it was a fax call … … Your fax machine automatically redials the number according to the redial inter- val you’ve set. It keeps trying until either of the following occurs: •...
Note: Press Here, we’ve set the transmission to occur on the 27th at 2:30 Note: If you do not want to delay the transmission, press [Clear]. . Your fax machine scans the document into memory and then . The shows: OPTIONS .
START return to standby mode, while showing this on the This means your fax machine is “reserved” for the delayed broadcast you just programmed, but it can still be used to send and receive faxes or to make copies if your broadcast document is stored in memory.
Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed transmission. Your fax machine can store up to 99 delayed commands, each of which you can program up to 31 days in advance. Important: If you program all 99 delayed transmission commands, no further memory transmission is possible until one or more of the commands is completed.
ENTER Storing a document for batch transmission Your fax machine can store up to 40 documents (each document can include one page or many pages) in each batch box until the date and time you designate the batch transmission to take place. Once the batch documents are transmitted, they are automatically erased from the machine’s memory.
ENTER Your fax machine prints the document, then returns to standby mode. Erasing a document stored in a batch box To erase a document stored in a batch box on your fax machine: Press , 4, 2, 0, 3, . The...
Not only can you poll, but you can also be polled. To set up a document for regular polling: If your fax machine is set for Tel Ready reception, change it to the reception shows: mode except the Tel Ready.
Advanced features Printing a stored polling document To print a document you’ve stored for regular polling without erasing it, press , 4, 3, 0, 1, MENU ENTER Erasing a stored polling document To erase a document you’ve stored for regular polling from your machine’s memory: Press , 4, 2, 0, 1, .
Soft keys Soft Keys are shortcut keys. You can assign some functions into these eight keys as you want. If the light above any one of these keys glows, that means the setting programmed into that key is active. The following functions are assigned at the factory: •...
Advanced features Special features Your fax machine has numerous special features to make your communication easier. We’ll cover them here. Macro keys If you perform the same operation repeatedly, you can automate the operation using a macro. A macro is a series of the several steps that you group together as a single command to accomplish the operation automatically.
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shows: If you want to overwrite the operation already programmed, press [Yes]. If you want to overwrite only the job’s name, press [No] and go to step 8. If you do not want to overwrite the key you have choice, press Press the keys exactly as you operate the job you want to program into the Macro key.
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Advanced features Copying with the Macro key To copy using a Macro key: Insert the document. Press the Macro key in which you’ve stored the copy command. Press , if you have not registered START Printing lists using the Macro key To print a list using a Macro key: Press the Macro key that is programmed for the printing lists.
To erase another Macro key, repeat steps 2–4. Or press mode. Printing a list of your Macro keys Your fax machine can print a list of the Macro keys. The list includes: (1) each key’s Macro key number (2) the name of the job stored in the Macro key...
• Automatic printing of the confirmation report ( Automatic printing of the activity journal Just as a checkbook records your daily financial transactions, your fax machine keeps an activity journal which records its 100 most recent fax transactions. The activity journal lists the following information for each transaction: •...
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Setting the printing order of the activity journal Your fax machine prints the activity journal for every fax transaction. For example, if your machine has to redial a call, it will list those redials on the journal. If you want to list those activities in the order of their assigned numbers, you can change the printing order of the activity journal.
To return to standby mode, press STOP Cover page Your fax machine can store a cover page to send at the beginning of each outgoing fax. This page includes the current date and time, your Location (as stored in the ) and a message of up to 40 characters in length.
. The shows: MENU ENTER To tell the fax machine it should send a cover page before each document you transmit, select “ON” using the cursor key. Note: To tell the machine not to send a cover page, select “OFF”. Press to save the setting.
If you still have a problem after trying all of the patterns, please call the Muratec Customer Support Center. (From the United States, call 800-347-3296.) Important: With your machine set for using tern other than the one you selected above. To reset the fax so it will respond once again to normal rings, select “OFF”...
The power of QuadAccess ® Your fax machine’s QuadAccess feature sharply reduces the time you might spend waiting for the machine to finish its work. QuadAccess is a more powerful version of what already is a pretty powerful feature, called dual access. While a fax with normal dual access allows you to do two things at once, QuadAccess allows you to do four operations at once.
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The fax machine is asking which box type you want to assign to this box — security, bulletin or relay. Select the type of box you want.
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* and # characters (but no other non-numerical characters). Press Select “Hold Time” and press The fax machine now asks how long you want to keep a document stored in your machine’s F-Code box. Use the numeric keypad to enter a two-digit number indicating how many days (00-31) you want your fax machine to keep received documents in this F-Code box.
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. The ENTER 3.30 Automatic printing of received documents tells the fax machine if it should print a document automatically upon receiving it into this box. Note: This setting is available only when the reception protection (Rx pro- ON: Print the document automatically when the box receives it.
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Select “Erase Tx Doc” and press . The ENTER Erasure of transmitted documents tells your machine if it should erase a docu- ment from the box after a caller retrieves (polls) the document. ON: Your machine erases the document from the box as soon as it sends it. If you choose “On”, this box can be polled only once per document.
To print a list of documents stored in F-Code boxes, press Using a bulletin box Storing a document Your fax machine can store up to 30 documents in each bulletin box. Note: For this operation to work, two things must be true: . code.
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Note: If you want to print all documents stored in the bulletin box, enter 00 Press Your fax machine prints the chosen document(s), then returns to standby mode. Erasing a document stored in a bulletin box To erase a stored document:...
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Use the numeric keypad to enter your F-Code box’s four-digit Press ENTER If you’ve entered an incorrect . code, your fax machine rejects the attempt and aborts this operation. If you’ve entered the correct . code, the display shows: Use the numeric keypad to enter the file number (01-30) of the document you want to erase.
Using a relay box Once your fax machine receives a document via Code relay boxes, it sends it to the other fax machines that you’ve set up on your relay box. (See “Creating or Modifying an F-Code box”, pages 3.28–3.32.) If you set the Auto print mode to on when you created the relay box, your machine will print the received document, then relay it to the other machine.
ENTER If in step 11 you chose an immediate transmission, your fax machine begins dialing. If you chose a delayed command, the machine shows “Reserved” on the ing that it has stored the command in memory and will complete it later.
Press shows: If in step 9 you chose an immediate polling, your fax machine begins dialing. If you chose a delayed command, the machine shows “Reserved” on the it has stored the command in memory and will complete it later.
Advanced features Programmable one-touch keys Using the power of programmable one-touch keys In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons. But programming your machine’s one-touch keys (57 to 60) can reduce those many steps to a simple press of a key. You can “teach”...
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Use the numeric keypad to enter the number exactly as your machine should dial it, including whatever codes your phone system requires. The number can be up to 40 characters in length: Your display can show only 30 characters at a time. To view characters beyond those 30, press to scroll to the left or to scroll to the right.
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Advanced features Programming a broadcast Programming a broadcast is very similar to programming a delayed transmission. But instead of sending to just one phone number, you set up multiple numbers for the transmission. To program a broadcast into a programmable one-touch key: Press , 3, 4, 0, 1, .
Press ENTER If you select ON, proceed to step 10. If you select OFF, skip to step 13. Using the cursor key, select the setting you want to specify for this program- mable one-touch number. Then press ENTER Using the cursor key, select the mode you want. Then press If you want to make another setting, repeat step 11 and 12.
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Advanced features Using the cursor key, select the mode you want. Then press If you want to make another setting, repeat step 9 and 10. Note: Choose “-----” if you do not want to specify for this programmable one- touch key. Select “Exit”...
Programming a batch transmission Note: For this operation to work, one thing must be true: • The batch box you’re using must exist on your fax machine. To program a batch transmission into a programmable one-touch key: Follow steps 1–4 on page 3.38.
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If you want to program a programmable one-touch key to store an F-Code polling document, two things must be true: • The F-Code bulletin box must exist on your fax machine. • You must know the F-Code bulletin box’s two-digit number (01-50) and name.
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If you programmed this key to perform the operation immediately after you press it, shows the number: Printing a list of your programmable one-touch keys You fax machine can print a list of the commands you’ve stored in your programma- ble one-touch keys. The list includes:...
Advanced features Security features Your machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unautho- rized use of your machine. These security features include: (1) Security reception, (2) PIN mask, (3) Block junk fax, and (4) Department codes. The passcode Your machine has a passcode protection system which must be turned on in order to use the security features listed below:...
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Then enter Use the numeric keypad to enter the passcode. Press • If you’ve entered the correct passcode, your fax machine will print all docu- • If you’ve entered an incorrect passcode, your fax machine will refuse to ENTER light comes on.
Advanced features Masking the To prevent unauthorized long-distance calls, some office telephone systems require you to enter a personal identification number ( Your fax’s mask feature helps you keep that mask activated, you can dial a fax number plus a a journal, error message printout, delayed command list or a to eight characters in length.
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Dialing from the numeric keypad while using the , the fax machine beeps, If you’ve specified Mode 1 — use “star” power and then returns to step 4. Enter the phone number, then press the * (“star”) key and enter the “123456”, enter 19725550911*123456:...
Block Junk Fax: • Off — The feature isn’t activated. • Mode1 — Your fax machine checks whether the last four digits of any phone number in your autodialer matches the last four digits of the remote fax’s sub- scriber machine disconnects the call.
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shows: If you want to modify an existing entry in the blocked numbers list, select the number you want to modify using the cursor key. … or … If you want to enter a new number in an already-started blocked numbers list, select an empty position in the list.
After you turn on this setting, assign specific code numbers to your office’s fax users and tell them to enter these department codes before sending faxes. Note: Please note that using this setting may block access to the fax machine. Entering a department code Your machine can hold up to 100 separate department codes.
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ENTER Sending a fax using a department code For this operation to work, two things must be true: • The four-digit department code must exist on your fax machine. • You must know the department code. Insert the document. Adjust resolution and contrast if necessary.
Changing the default settings This chapter describes how to change the settings of your machine. Settings for transmission ..........4.1 Settings for reception .
Settings for transmission Scan settings Default setting: Primary resolution: Normal, Primary contrast: Normal, Scan width: B4 Three different settings tell your machine how to scan documents. The initial fac- tory settings are probably right for most applications, so try using them before changing any of these settings: •...
“Line noise,” or static on the line during a call, can easily disrupt the flow of data from one fax machine to another. That’s why your fax machine gives you the option of using Error Correction Mode ). When two fax machines communicate while running in machine automatically checks the data as it sends.
Settings for reception Print settings You can set three parameters for printing received fax messages: • Print reduction rate • Reduction margin • Paper save function You set all three in the same procedure, discussed on next column. Following is a explanation for each: Print reduction rate Print reduction lets you set the machine to reduce large incoming documents to a...
When you finished your choice, select “Exit” and press tings. Setting the number of rings Default setting: 2 times. You can set how many times your fax machine will ring before answering a call. Choose from 1 to 9 rings. Press , 2, 2, 0, 3, .
Settings for dialing Changing the dialing pause length Default setting: 2 seconds. The pause is set by the factory to last two seconds, but you can set it to last as long as ten seconds if necessary. To change the pause length: Press , 2, 2, 0, 5, MENU...
Changing the default settings Settings for copying Scan settings Default setting: Primary resolution: Fine, Primary contrast: Normal, Scan width: Three different settings tell your machine how to scan documents. The initial fac- tory settings are probably right for most applications, so try using them before changing any of these settings: •...
Copy print settings You can set three print parameters for copy: • Print reduction rate for copy • Print margin for copy • Bypass Tray priority You set these three in the same procedure, discussed below. Following is an explana- tion for each: Print reduction rate Copy reduction lets you set the machine to reduce large documents to a size that fits...
Changing the default settings Settings for operation Setting the silent mode Default setting: OFF. Silent mode allows you to mute the ringer, the alarm and the key tones. • Ringer Silent — If you turn the ringer off in silent mode, a ring alerts you when you receive fax or voice call and a call request.
Setting Sleep mode (Energy saving mode) Default setting: On Note: All lamps on the control panel will not be off, even when the machine is in the sleep mode. If you want to change the Sleep mode to OFF, you can set it here. Press , 2, 1, 0, 5, .
Changing the default settings Printing your settings After you’ve programmed settings into your machine, print a settings list. We recommend this, particularly if you’re sharing the machine with other users, who might change the settings. With this list, you can quickly confirm that all of your settings are correct, without having to go back and check them on the machine.
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Changing the default settings This page intentionally blank. 4.11...
Clearing paper jams If an original document jams If an original document jams in the while scanning the document into the memory for faxing or copying, the will show: Document Jam Open & Check the Blinking Cover Open the scanner cover and remove the jammed paper (see next column). will show: Document Jam Continue Storing?
Just in case … If a printout jams inside your machine To clear a printout jammed inside your machine: Important: Be careful not to put your hand between the top cover and the machine. Open the top cover. Open the printer cover. Remove the toner and drum cartridge.
If your machine’s printouts develop quality problems, try to find the example below that matches your printout problem. When you find one which is like yours, try the suggested solutions. If they don’t work, contact your authorized Muratec dealer. Pages are blank •...
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ABCDE • The charger may be dirty. Your machine normally cleans the charger automatically. If other solutions fail, please contact your authorized Muratec dealer. Printouts have toner smudges ABCDE • The toner may be unevenly distributed inside the toner cartridge.
Alarm Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur: • Trouble transmitting or receiving •...
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Erase the document(s), then try again. Drum Cartridge is Almost Empty Your drum will need to be replaced soon. Please contact your authorized Muratec dealer to purchase a new drum cartridge if you don’t already have one.
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Please Call Service The printer unit of your fax machine has become inoperable. Call your authorized Muratec dealer or Muratec Customer Support. Please Wait Your fax machine’s printer is either warming up or busy. Please wait until the fax is finished printing and then re-try your command or opera- tion.
These can be caused by anything from lightning to telephone line interference. (These same factors cause the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line.
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Someone pressed at the receiving fax machine. STOP .1.5 The fax machine didn’t detect the silence at the end of the call for receiving .2.3 Poor phone line conditions made fax communication impossible. Call some- one at the remote machine’s location.
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• The resulting error code • A communications error message (see “What error messages can mean,” below) • The phone number (or , if programmed) of the fax machine with which your machine had attempted to communicate. What error messages can mean The error messages on Check Message printouts can mean a variety of things.
• Always use good, copier-quality paper. • Always clean your fax machine as needed (see “Cleaning tips,” below). • Never install your fax machine where it can overheat, gather dust or get splashed by any liquids (even water). Cleaning tips Some things to keep in mind about cleaning your fax machine: •...
Review “Print quality problems” (pages 5.3-5.4), and see whether any of the proposed solutions helps your machine. If none do, please call your authorized Muratec dealer or call the Muratec Customer Support Center at (800) 347-3296 (from the U.S. only).
Common questions We’re here to help you! The Muratec Information System is available to you 24 hours a day, 7 days a week. You can use your fax machine to call this “fax-on-demand” system and receive printouts of information, such as the most common questions asked about your machine.
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A: Set your machine to print a confirmation report after each transmission (see pages 3.23). Q: I don’t want to install a dedicated phone line for my fax machine, so I’ve con- nected the machine to a phone system. When I get a fax call, all the phones ring.
How a fax machine works is simple: power jack to receive a You put a page into your fax machine’s feeder and call a fax number. Your machine makes a satisfactory connection with the other machine, and then … • Your machine takes the document.
10 (256 mm) wide to a unit with an 8.3 (210 mm) print width. The receiving fax machine will receive a reduced-size printout of the complete image. Bit — The smallest unit of information in a computer. Some Muratec fax machines, which are actually computers “dedicated” to telecommunications, allow users to change bits of infor- mation to provide or cancel features through software settings.
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Muratec-manufactured units (see also SMSE switches — Dual in-line package switch; a two-position on/off switch. Many Muratec fax machines include switches to control optional settings or features. Document feeder — The adjustable slot into which users place documents for faxing or copying.
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See also SMSE Monitor — A speaker in most Muratec fax machines which allows the user to hear the dial- ing process. This is not a speakerphone, because it has no microphone for speaking to the person being called. For regular two-way voice communication, users must use the optional handset.
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See also Load number. Scanning width — See Effective scanning width. SecureMail — Allows a Muratec fax user to send a document to or receive one into (usually something confidential) an “electronic mail box.” The transmission is protected at the receiv- ing Muratec fax by an access code;...
Specifications General Type: Desktop plain paper facsimile Compatibility: ITU-T Group 3 and Super Group 3 Phone system: Public Switched Telephone Network (PSTN) or equivalent Dual access: Multitasking QuadAccess Memory capacity: Standard: 8MB (650 pages* approx.) Upgrade Option: plus 8MB (additional 680 pages* approx.) = total 1330 pages*.
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Drum cartridge life: Toner cartridge life: * Using the ITU-T Test Document 1 to a Muratec fax machine with normal resolution. ** Based on transmission of ITU-T Test Document 1 to a Muratec fax machine. Your *** In the case that the remote fax has the ability of “406 dpi 392 lpi”.
In the event repairs are ever needed on your fax machine, they should be done by Muratec America, Inc., or an authorized representative of Muratec America, Inc. For information, contact the Muratec Customer Support Center at 800-347-3296 (from the U.
4. Muratec will not be required to make adjustments, repairs or replacements if the product is installed or used at a location deemed by Muratec to be hazardous to health or safety, or if Muratec is not provided with free and reasonable access to the product and a telephone during service availability hours, or if the product location is not accessible by an authorized Muratec service vehicle.
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