Error Message
Error Code:3101
Error Code:3201
Error Code:4201,
5101, 5102, 5103, 5104,
7101, 7102, 720f
Error Code:9181
Checkpoints
Is the server operating
correctly?
Is an authentication method
set for which the server
cannot respond normally?
Is a non-supported SMTP
authentication method
enabled?
–
Have more than 999 original
pages been scanned?
10-15
Corrective Actions
Make sure that the network
environment (server, hub, or other
LAN network) is operating correctly.
Check the settings on the server and
client. (For example, make sure the
SMTP/POP authentication enable/
disable settings are the same on the
server and on the client.)
Check the SMTP authentication
settings on the server and client. The
SMTP authentication methods below
can be used on the machine.
CRAM-MD5 / DIGEST-MD5 / PLAIN /
LOGIN
Turn the main power switch off and
then on. If this occurs repeatedly,
write down the error code that
appears in the message display and
contact a service technician. (See the
procedure in
Machine failure. Call
)
service.
If there are more than 999 original
pages, send the pages in separate
batches.
Troubleshooting
Reference
Page
—
—
—
—
—
10