Step
Check
6
Perform a print test.
Does the error remain?
287.01 Sensor (upper media exit) lag jam
Step
Check
1
Check the two upper media transport roll assemblies.
Are the two upper media transport roll assemblies free
of excess wear and contamination?
2
Check the sensor (upper media exit) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch FINISHER TESTS.
3. Touch Sensor Test.
4. Touch Media Path 1.
5. Touch Upper media exit.
Does the display on the operator panel change every
time the sensing area of the above sensor is
interrupted or blocked?
3
Check the sensor (upper media exit) for proper
connection.
Is the above component properly connected?
Yes
No
Replace the
Problem solved.
finisher controller
card assembly.
Go to
"Finisher
controller card
assembly
removal" on
page
4-116.
Yes
No
Go to step 2.
Clean or replace
the two upper
media transport
roll assemblies.
Go to
media transport
roll assembly
removal" on
page
Go to step 3.
Go to step 4.
Replace the
Replace the
sensor (upper
connection.
media exit).
Go to
"Sensor
(upper media
exit) removal"
on page
4-103.
Diagnostic information
7500-XXX
"Upper
4-109.
2-31