Examples Of Error Messages; Service Calls; Unit Errors; Paper Jams - Riso ComColor 9050 Troubleshooting Manual

Examples of Error Messages

The following are examples of error messages.
<S00-000>Service Calls
These error messages are displayed when inspection or repair is required by a service representative.
Message
!!System Error!!
Press RESET key.
If recovery has failed, call service.
!!System Error!!
Turn the power SW OFF then ON.
If recovery has failed, call service.
The drain tank is full.
Call service to replace it.
<U00-000>Unit Errors
These error messages are displayed when repair is required by a service representative.
Message
An error has occurred in the
external CI.
Check the external CI.
!!System Error!!
Press RESET key.
If recovery has failed, call service.
!!System Error!!
Turn the power SW OFF then ON.
If recovery has failed, call service.
<X00-000>Paper Jams
These error messages are displayed when there is a paper jam.
Message
An original has jammed in the
scanner. Open the ADF cover and
remove the jammed original.
Paper has jammed. To display the
removal method, touch the button
shown in the figure below.
1-2
A system error occurred.
Press the [RESET] key on the operation panel. If the system does not recover,
contact your dealer (or authorized service representative). Mention the error code
displayed on the touch panel at that time.
A system error occurred.
Press the [Sub power] key on the operation panel to turn off the power and then
on again. If the system does not recover, contact your dealer (or authorized
service representative). Mention the error code displayed on the touch panel at
that time.
The drain tank is full. Contact your dealer (or authorized service representative)
and have the drain tank replaced.
An error occurred in the external controller (ComColorExpress IS900C) or it is not
connected properly.
Check the LED indicator and cable connection of the external controller.
A system error occurred because of the multifunction finisher punching unit,
stapler unit, stacking tray, or booklet tray. Press the [RESET] key on the operation
panel. If the system does not recover, contact your dealer (or authorized service
representative).
Mention the error code displayed on the touch panel at that time.
If you press the [STOP] key, you can continue using the machine except for the
unit that has an error.
A system error occurred because of the scanner.
Press the [Sub power] key on the operation panel to turn off the power and then
on again. If the system does not recover, contact your dealer (or authorized
service representative). Mention the error code displayed on the touch panel at
that time.
Paper is jammed in the scanner.
Open the ADF cover and remove the paper jammed in the ADF.
Paper is jammed inside the printer or finisher, or no paper or multiple sheets of
paper fed inside the printer or finisher. Follow the diagram on the touch panel to
remove the paper.
See "Paper Jam" (p. 2-1) for details.
Action to Take
Action to Take
Action to Take
ComColor Series Troubleshooting Guide 01