General Features
2.
When the 1st call arrives at extension A, the 2nd call is sent to extension B.
UCD group
Extension B
Extension C
Extension A
3.
When the 2nd call arrives at extension C, the 3rd call will be sent to extension A.
4.
When all extensions in an UCD group are busy or not available, the incoming outside call
will be handled by the UCD Time Table.
An example is shown below.
UCD Time Table Assignment
UCD
1
2
3
4
5
6
7
8
UCD: UCD Group Number (1-8)
FN: Floating Number of the UCD Group
288
3rd call in queue
2nd call in queue
(When extension B is
busy or UCD log out
has been set at
extension B, the call is
sent to extension C.)
FN
OFN
TT
191
101
1
192
291
2
193
194
291
292
293
294
Features Guide