Consultation Hold - Panasonic KX-TD816 Features Manual

General Features

Consultation Hold

Description
Allows the extension user to place a call on hold temporarily to transfer it, make a Conference
call, or perform Call Splitting. The held call can be retrieved from other extensions.
Conditions
• With a proprietary telephone, Consultation Hold is established by pressing TRANSFER or
CONF button. With a single line telephone, it is established by pressing the hooks witch
lightly.
• Doorphone calls and paging calls cannot be placed on Consultation Hold.
• A new incoming call will not arise at the extension which is keeping a call on Consultation
Hold. The extension is regarded as busy.
• If a calling party is placed on hold, music is sent to the party, if available. (Music on Hold)
• If a call on hold is not retrieved in a specific period of time, Transfer Recall starts.
• If an outside call is placed on hold and not retrieved in 30 minutes, it is automatically
disconnected.
Programming Guide References
• [201] Transfer Recall Time
• [990] System Additional Information
Features Guide References
• Call Splitting
• Call Transfer, Screened — to Extension
• Call Transfer, Screened — to Outside Line
• Call Transfer, Unscreened — to Extension
• Conference
• Conference, Unattended
• Music on Hold
User Manual References
Not applicable.
86 Features Guide