Bluetooth Connection - Motorola MC909X Integrator Manual

10 - 4 MC909X Integrator Guide
Troubleshooting the Mobile Computer (Continued)
Table 10-1
Problem
The mobile computer
does not accept scan
input.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 10-2
Problem
Mobile computer
cannot find any
Bluetooth devices
nearby.
Cause
Scanning application Verify that the unit is loaded with a scanning application. See the
is not loaded. System Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between Ensure mobile computer is within proper scanning range.
exit window and bar
code is incorrect.
Mobile computer is Ensure the mobile computer is programmed to accept the type of
not programmed for bar code being scanned.
the bar code.
Mobile computer is If a beep on a good decode is expected and a beep is not heard,
not programmed to check that the application is set to generate a beep on good
generate a beep. decode.
Battery is low. If the scanner stops emitting a laser beam when the trigger is
pressed, check the battery level. When the battery is low, the
scanner shuts off before the mobile computer low battery
condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Symbol Technologies.
Cause
Too far from other Bluetooth
devices.
The Bluetooth device(s)
nearby are not turned on.
The Bluetooth device(s) are
not in discoverable mode.
Solution
Solution
Move closer to the other Bluetooth device(s), within a range
of 10 meters.
Turn on the Bluetooth device(s) you wish to find.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device's user documentation for help.