Motorola MC65 Manual: Bluetooth Connection

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Troubleshooting the MC65 (Continued)
Table 6-1
Problem
The MC65 does not
decode with reading
bar code.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 6-2
Problem
MC65 cannot find
any Bluetooth
devices nearby.
Cause
Scanning
Load a scanning application on the MC65. See your system
administrator.
application is not
loaded.
Unreadable bar
Ensure the symbol is not defaced.
code.
Distance between
Place the MC65 within proper scanning range.
exit window and bar
code is incorrect.
MC65 is not
Program the MC65 to accept the type of bar code being scanned.
programmed for the
Refer to the EMDK or Control Panel application.
bar code.
MC65 is not
If the MC65 does not beep on a good decode, set the application
programmed to
to generate a beep on good decode.
generate a beep.
Battery is low.
If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC65 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Cause
Too far from other
Move closer to the other Bluetooth device(s), within a range of 10
Bluetooth devices.
meters (32.8 feet).
The Bluetooth
Turn on the Bluetooth device(s) to find.
device(s) nearby
are not turned on.
The Bluetooth
Set the Bluetooth device(s) to discoverable mode. If needed, refer
device(s) are not in
to the device's user documentation for help.
discoverable mode.
Maintenance & Troubleshooting
Solution
Solution
6 - 7

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