MC95XX Series Mobile Computer User Guide...
MC95XX Mobile Computer User Guide 72E-118501-01 Rev. 072809 June 2009...
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.
Revision History Changes to the original manual are listed below: Change Date Description -01 Rev. 042009 04/10/09 Initial draft for Beta -01 Rev. 062309 06/23/09 Team review.
MC95XX Series Mobile Computer User Guide...
About This Guide Introduction This guide provides information about using the MC95XX Series mobile computers and accessories. Screens and windows pictured in this guide are samples and can differ from actual screens. NOTE Documentation Set The documentation set for the MC95XX provides information for specific user needs, and includes: •...
MC95XX Series Mobile Computer User Guide Configurations This guide covers the following configurations: Data Capture Operating Configuration Radios Display Memory Keypads Options System MC9590 WLAN: 802.11 a/b/g 3.7” VGA 128 MB RAM/ 1D laser Windows See Keypads WPAN: Bluetooth Color 512 MB Flash scanner, Mobile 6.1...
About This Guide AKU Version To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System tab > About icon > Version tab. The second line lists the operating system version and the build number. The last part of the build number represents the AKU number.
• Chapter 2, Battery Management provides information on the types of batteries and how to charge them. • Chapter 3, Using the MC9500-K provides information on using the MC95XX. • Chapter 4, Data Capture provides instructions for using the MC95XX to capture data using the laser scanner, imager and camera.
Applications for Windows Mobile 6 User Guide, p/n 72E-108299-xx. Microsoft • Enterprise Mobility Application Guide, p/n 72E-68901-xx. • Enterprise Mobility Developer Kits (EMDKs), available at: http://www.motorola.com/enterprisemobility/support. • Latest ActiveSync software, available at: http://www.microsoft.com. For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Software type and version number. Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support center immediately. See page x for contact information. Prior to using the MC9500-K for the first time, remove the protective shipping film that covers the keypad and battery display.
1 - 2 MC95XX Series Mobile Computer User Guide Part of the MC9500-K Touch Screen with Protective Overlay Function Keys Volume Microphone Up/Down Button Scan Button Modular Keypad (Alpha Primary Keypad Shown) Power Button Battery Release Latch Battery Handstrap Speaker...
Getting Started 1 - 3 Getting Started To start using the MC9500-K for the first time: • Install a microSD card (optional) • Install the SIM card (MC9596 only) • Install the battery. • Charge the MC9500-K. Installing a microSD Card The microSD card slot provides secondary non-volatile storage.
Press the red Power button to suspend the MC9596. Perform a warm boot. See Resetting the MC9500-K on page 3-3. Make a call to verify cellular connection. NOTE For detailed information about WWAN activation and settings, refer to the MC9500-K Series Mobile Computer Integrator Guide. Installing the Battery To install the battery: Insert the battery, top first, into the battery compartment.
Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 9-2. CAUTION Before using the MC9500-K for the first time, charge the battery using either a charging cable or a cradle: For cable and cradle setup and charging procedures refer to the MC9500-K Series Mobile NOTE Computer Integrator Guide.
The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours.
Figure 1-3 Lift the battery from the MC9500-K. Insert the replacement battery, top first, into the battery compartment in the back of the MC9500-K. Press the battery down until the battery release latches snap into place. The MC9500-K powers up after inserting the battery.
MC95XX Series Mobile Computer User Guide Removing the SIM Card To remove an SIM card: Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause CAUTION the MC9500-K to cold boot and potential loss of data.
Battery Functionality The 4800 mAh battery provides power to the MC9500-K and contains charging and status indications on the front of the battery. The indicators function differently depending upon the battery mode and allow the user to determine the health of the battery.
A battery becomes unhealthy when the number of charge cycles reach a predefined threshold (end of usable life). When the battery becomes unhealthy, a dialog box displays on the MC9500-K. When this appears, tap Dismiss. Replace the battery as soon as possible. The battery Charge Level indicator display an “X” when the battery becomes unhealthy (see 2-3).
Installed in an MC9500-K When the 4800 mAh battery is installed in the MC9500-K, the user can view the charge status and health of the battery (see 2-3). The battery Charging Status LED is disabled when the battery is installed in the Figure MC9500-K.
2 - 4 MC95XX Series Mobile Computer User Guide Charge Level Indicator Table 2-1 Charge Level Indicator Description Indicates that the remaining charge is approximately between 0% and 20%. Indicates that the remaining charge is approximately between 21% and 40%. Indicates that the remaining charge is approximately between 41% and 60%.
Table 2-1 Charge Level Indicator Description Indicates that the remaining charge is approximately between 61% and 80%. Indicates that the remaining charge is approximately between 81% and 100%. Battery Charging in MC9500-K Table 2-2 Healthy Battery Unhealthy Battery Battery Status...
2-4 detailed detailed information. information. The health of the battery can also be viewed on the MC9500-K Power applet. Tap Start > Settings > Power icon > BatteryMgmt tab. Power - BatteryMgmt Window Figure 2-4 BatteryMgmt Window Table 2-3...
Battery Management 2 - 7 Battery Status LED Charge Level Indicator Battery in Single Slot Battery Charger Figure 2-5 The Battery Status LED displays the current state of charging as described in Table 2-4. When the battery Status button is pressed, the Charge Level indicator displays the charge level of the battery as described in 2-1.
2 - 8 MC95XX Series Mobile Computer User Guide Battery Status in Charger Table 2-4 Healthy Battery Unhealthy Battery Battery Charge Level Battery Charge Level Indicator State Status LED Indicator Status LED None (charger not powered) Charging Slow Blinking Slow Blinking Amber (1 blink every 2 (1 blink every...
Stand-alone When the battery is not installed in an MC9500-K or a charger, the charge status and health of the battery displays on the battery front panel. If the battery is unhealthy, an “X” appears in the Charge Level indicator. Press the Status button to view the health and charge level of the battery.
2 - 10 MC95XX Series Mobile Computer User Guide Battery Status - Stand-alone Table 2-5 Healthy Battery Unhealthy Battery Battery Status Battery Status Charge Level Indicator Charge Level Indicator Action No Action Button Press Solid Green Solid Red Table 2-1 on page Table 2-1 on page 2-4 for detail information.
The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours.
2 - 12 MC95XX Series Mobile Computer User Guide Charging/Battery Status LED Indications (Continued) Table 2-6 Healthy Battery Unhealthy Battery State MC9500-K LED Status MC9500-K LED Status Fully Charged Solid Green Solid Red Charging Error Fast Blinking Amber Fast Blinking Amber...
Battery Management 2 - 13 Charging a Spare Battery Charge a spare battery using one of the following accessories: • Single Slot Battery Charger • Four Slot Battery Charger • Vehicle Battery Charger. To charge a spare battery: Ensure the charger is connected to an appropriate power source. Insert the spare battery into the charger.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by the MC9500-K. To accomplish this, for small periods of time, the MC9500-K alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC9500-K indicates when charging is disabled due to abnormal...
Battery Management 2 - 15 Power Saving Techniques Observe the following battery saving tips: • Leave the MC9500-K connected to AC power at all times when not in use. • Set the MC9500-K to turn off after a short period of non-use. •...
2 - 16 MC95XX Series Mobile Computer User Guide To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen. Select Wireless Manager. Figure 2-7 NOTE Wireless connection options vary depending upon configurations. To enable or disable a wireless connection, tap the specific button. To enable or disable all wireless connections, tap and hold the All button.
Chapter 3 Using the MC9500-K Introduction This chapter explains the indicators, buttons, status icons, and controls on the MC9500-K, and provides basic instructions for using the device. LED Indicators The MC9500-K has three LED indicators. The Decode LED indicates scanning status. The Battery Status LED indicates battery charging and health status.The WAN Radio Status LED indicates WAN radio status.
Battery Status LED Indicates that the: • battery is not charging • MC9500-K is not connected correctly to the cradle or not connected to a power source. • cradle is not powered. Slow Blinking Amber Indicates that a healthy battery is charging.
Resetting the MC9500-K There are two reset functions, warm boot and cold boot. A warm boot restarts the MC9500-K by closing all running programs. A cold boot also restarts the MC9500-K, and also initializes some drivers. Data saved in flash memory or a memory card is not lost.
Figure 3-3 Unlock Device Window Tap Unlock on the Unlock window. NOTE You can make emergency calls even when the MC9500-K is locked. See Making an Emergency Call on page 5-8 for more information. Password Locking Use the Password window to set a password to disable unauthorized access to the MC9500-K.
To set a hint to remember the password, tap the Hint tab. In the text box, enter a hint for a password reminder. Tap ok. When the MC9500-K is not used for a period of time and the user tries to access the device, the Password window appears. Enter Password Windows...
Power: Press the red Power button to place the MC9500-K into suspend mode or wake from suspend mode. Also use the Power button to reset the MC9500-K by performing a warm or cold boot. See Resetting the MC9500-K on page 3-3.
Using the MC9500-K 3 - 7 To prevent damage to the screen, do not use any device other than the Motorola-provided stylus. CAUTION Entering Data When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure 3-6.
It can also be used to keep the MC9500-K active while it is in movement to prevent it from quickly going into suspend mode while in use.
Using the MC9500-K 3 - 9 Today Screen The Today screen displays important information, such as upcoming appointments and status indicators. Tap a section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today screen.
3 - 10 MC9500-K Mobile Computer User Guide Status Icons (Continued) Table 3-3 Icon Function Description Connectivity Connection is active. Connection is not active. Synchronization is occurring. Wi-Fi available. Wi-Fi in use. HSDPA available. (MC9596 only) HSDPA connecting. (MC9596 only) 3G available.
Using the MC9500-K 3 - 11 Status Icons (Continued) Table 3-3 Icon Function Description Call missed. Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold. Speakerphone is on. Antenna/signal icon: wireless on/good signal.
Bluetooth Connection Indicates the Bluetooth radio is connected to another Bluetooth device. (Displays only if the StoneStreet One Bluetooth stack is enabled) ActiveSync Indicates an active serial connection between the MC9500-K and the host computer. IST icon Programs Table 3-5 lists the default programs on the Start menu.
Computer Integrator Guide for more information. AirBEAM Allows specially designed software packages to be transferred between a host server and the MC9500-K. Refer to the MC9500-K Series Mobile Computer Integrator Guide for more information. BT Information Displays information about the Bluetooth radio. See Chapter 7, Using Bluetooth.
Use this mobile version of Windows Live Messenger. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Showcase Provides a web link to Motorola’s featured demos for the MC9500-K. Modem Link MSP Agent Interacts with MSP agents to collect monitoring and asset information to enable the configuration, provisioning, monitoring and troubleshooting of the MC9500-K.
Play back audio and video files. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Settings Table 3-7 lists control applications pre installed on the MC9500-K. Tap Start > Settings to open the Settings window. Settings in the Setting Window Table 3-7...
Set the appropriate GPS communication ports, if required. You may need to do this when there are programs on your device that access GPS data or you have connected a GPS receiver to the MC9500-K. GPS Setup View GPS SUPL information.
Windows Mobile 6 User Guide for more information. Regional Settings Set the regional configuration to use, including the format for displaying numbers, currency, date, and time on the MC9500-K. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Wi-Fi Setup wireless network connection and customize settings. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Wireless Manager Enables or disables the MC9500-K’s wireless radios and customizes Wi-Fi and Bluetooth and Phone settings.
Using the MC9500-K 3 - 19 Adjusting Volume To adjust the system volume using the Speaker icon in the navigation bar: Tap the Speaker icon. The Volume dialog box appears. Tap and move the slide bar to adjust the volume.
Figure 3-10 Battery Reserve Options If the charge of the battery reaches a critical threshold, the MC9500-K shuts down. This threshold can be changed but affects the amount of time that data can be retained. Tap Start > Settings > System tab > Power icon > RunTime tab. A warning message appears.
• Level 2: Temperature Warning; this level is similar to main battery very low warning. It indicates the battery temperature has reached the second threshold level. The user should stop using the MC9500-K. • Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold and immediately suspends the MC9500-K.
Switch to the program where you created the item you want to send and locate the item in the list. NOTE Do not cover or block the IrDA window. Align the IrDA port of the MC9500-K with that of the IrDA device so that they are unobstructed and within a close range.
Using the MC9500-K 3 - 23 To receive files via IrDA connection: Align the IrDA port of the MC9500-K with that of the other IrDA device so that they are unobstructed and within a close range. On the other device, send the file to the MC9500-K.
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• Imaging • Digital camera. NOTE To perform data capture, a scanning enabled application must be installed on the MC9500-K. A sample scanning application can be downloaded from the Motorola Support Central site at http://www.motorola.com/enterprisemobility/support. Linear Scanning An MC9500-K with an integrated linear laser scanner has the following features: •...
• Decode Mode: In this mode, the MC9500-K attempts to locate and decode enabled bar codes within its field of view. The imager remains in this mode as long as you hold the scan button, or until it decodes a bar code.
(either 1D or 2D). • Image Capture Mode: Use this mode to capture an image within the MC9500-K’s field of view. This is useful for capturing signatures or images of items like damaged boxes.
Figure 4-4 Sample Scan Application with Preview Window Move the MC9500-K until the red aiming reticle is over the bar code to scan. The Decode LED lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.
Tap Camera on the command bar. Check the image on the view finder, adjust if necessary. Press the Enter key to take the picture. Hold the MC9500-K still until the shutter sound is heard. Recording Video NOTE Ensure that the scanning/imaging application is disabled prior to enabling the camera.
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MC9500-KSeries Mobile Computer Integrator Guide. Accessing the Phone Keypad NOTE Keypads vary depending on services and the state of the phone. Access the keypad regardless of the program in use. Applications on the MC9500-K can be in use during a call.
To access the phone keypad tap Start > Phone, press the F1 key or press the green key. To receive calls when the MC9500-K is suspended, leave the phone radio turned on and ensure the MC9500-K is set to wake with any key.
The MC9500-K offers three audio modes for use during phone calls: • Handset Mode: Switches audio to the speaker at the top front of the MC9500-K, so you can use the MC9500-K as a handset. This is the default mode.
Chapter 7, Using Bluetooth for more information. NOTE When using a Bluetooth headset, during a call, the MC9500-K power button is disabled and the MC9500-K will not go into suspend mode. Once the call is completed, the power button functionality is enabled.
To disable the HAC feature, tap the Disable HAC radio button. Making a Call With the MC9500-K, you can make a call from the phone, contacts, speed dial and call history. Using the Phone To make a call using the phone keypad: Tap Start >...
Tap End to stop dialing or end the call. NOTE Alternatively, use the green and red keys on the MC9500-K function key to dial (green) and end (red) calls. If you tap a wrong number, tap Delete key to erase each subsequent digit of a number. To erase the entire number, tap and hold the Delete key.
Using the Phone 5 - 7 Tap the contact in the contact list to open it. Tap Menu > Edit and make the changes. Tap ok. Deleting a Contact To delete a contact: Tap Start > Contacts. Tap and hold the contact in the contact list and select Delete Contact from the pop-up menu, or select the contact and tap Menu >...
Answering a Call A dialog box appears on the MC9500-K when it receives an incoming call. If the phone is set to ring, a ring tone sounds. Answer or ignore the incoming call. To answer an incoming call tap Answer on the Phone > Incoming... dialog or press the green key.
Using the Phone 5 - 9 Open the Phone screen, then tap the keys on the Phone keypad that correspond to the phone number or contact to call. The contact panel lists contacts that match the sequence that you entered. Smart Dialing starts looking for numbers or contacts that match the sequence entered.
5 - 10 MC95XX Series Mobile Computer User Guide From the Phone keypad, tap Call History. Tap and hold the number or the Note icon for the phone call entry containing the note. Tap View Note. Tap ok to exit. NOTE Also access notes directly from the Notes application by tapping Start >...
Using the Phone 5 - 11 Tap ok. Speed Dial Contacts Start NOTE Editing names and phone numbers in does not alter contact information in > Contacts Deleting a Speed Dial Entry Tap Start > Phone or press the green key. Tap Speed Dial.
5 - 12 MC95XX Series Mobile Computer User Guide Resetting the Recent Calls Counter Tap Start > Phone or press the green key to display the Phone keypad. From the Phone keypad, tap Call History. Tap Menu. Select Call Timers..Tap Reset.
Using the Phone 5 - 13 From the Phone keypad, tap Call History. Tap and hold an item in the list. Select an applicable item from the menu, as needed. Depending on the item selected, the appropriate window displays. For example, select Send Text message to display the Text Messages window.
160 characters. Short text messages delivered over mobile networks transmit from the sending MC9500-K, are stored in a central short message center, then forwarded to the destination mobile device. If the recipient is not available, the message is stored and can be sent later.
If you are out of coverage area, the message is saved in the Drafts folder and sent when you return to a coverage area. NOTE On MC9500-K devices, the message remains in the Drafts folder and has to be manually re-sent when you return to a coverage area.
5 - 16 MC95XX Series Mobile Computer User Guide Establishing a MC9596 Data Connection NOTE Refer to the MC9500-K Series Mobile Computer Integrator Guide for information on configuring a data connection. Ensure a SIM card is installed in the MC9500-K.
Using the Phone 5 - 17 In the address bar, enter a URL for a web site. to display the dialog. The dialog box displays the data connection information. Connectivity Ending a Data Connection To cancel a data connection in progress, tap Cancel in the Connecting... dialog window. To end an established data connection: to display the Connectivity dialog box.
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Chapter 6 Using GPS Navigation Introduction The MC95XX includes Global Positioning System (GPS) technology using the SiRF III chipset. GPS technology is based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals. These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine your location on the earth.
6 - 2 MC95XX Series Mobile Computer User Guide Select 57600 from the Baud rate drop-down list. Tap ok to close the Setting window. NOTE If an application error message appears indicating that the COM port cannot be opened, ensure that a free COM GPS hardware port port is selected in the drop-down list.
Using GPS Navigation 6 - 3 A-GPS follows the Secure User Plane Location (SUPL) protocol which allows a mobile device to communicate with a location server. Refer to the EMDK Help file for information on setting up SUPL on the MC95XX.
6 - 4 MC95XX Series Mobile Computer User Guide...
Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels. • Channel Maintenance - A method for periodically re-evaluating the channels. When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola mobile computers to operate in any infrastructure.
7 - 2 MC55 User Guide The Bluetooth radio in this MC95XX operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space.
Using Bluetooth 7 - 3 Bluetooth Configuration By default, the MC95XX is configured to using the StoneStreet One Bluetooth stack. Refer to the MC95XX Integrator Guide, Appendix B, for information on switching to the Microsoft Bluetooth stack. If the MC95XX is configured to use the StoneStreet One Bluetooth stack, the Bluetooth icon appears at the bottom right corner of the Today screen.
7 - 4 MC55 User Guide Bluetooth Power States Cold Boot Performing a cold boot on the MC95XX turns off Bluetooth after initialization (which takes a few moments). It is normal to see the Bluetooth icon appear and disappear, as well as a wait cursor, when initialization proceeds in all modes.
Using Bluetooth 7 - 5 Using Microsoft Bluetooth Stack The following sections provide information on using the Microsoft Bluetooth stack. Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC95XX.
7 - 6 MC55 User Guide Discovering Bluetooth Device(s) The MC95XX can receive information from discovered devices without bonding. However, once bonded, the MC95XX and a bonded device exchange information automatically when you turn the Bluetooth radio on. See Bonding with Discovered Device(s) on page 7-24 for more information. To find Bluetooth devices in the area: Ensure that Bluetooth is enabled on both devices.
Using Bluetooth 7 - 7 • Dial-up Networking • HID Client • A2DP/AVRCP. See the following sections for information on these services. Object Push Services via Beam NOTE You can only send files to a remote device using the Beam function. Use the OBEX Push Service to send files and contacts to another Bluetooth device.
7 - 8 MC55 User Guide In the Network Connection list, select the connection type. Select the network connection that the device should use to connect to the Internet. Tap Connect. On the computer or laptop, setup a Bluetooth PAN with your device. Select Start >...
Using Bluetooth 7 - 9 Serial Port Services Use the wireless Bluetooth serial port connection as you would a physical serial cable connection. Configure the application that will use the connection to the correct serial port. To establish a serial port connection: Ensure that Bluetooth is enabled and discoverable on both devices.
7 - 10 MC55 User Guide On the computer, click Start > Settings > Control Panel. Double-click Bluetooth Devices. On the Options tab, select the Turn discovery on and Allow Bluetooth devices to connect to this computer checkboxes. On the COM Ports tab, click Add. Select the Incoming (device initiates the connection) option, then click OK.
Using Bluetooth 7 - 11 A dialog box appears requesting if you want to transfer contacts to the car kit. Select Yes or No. If Yes is selected, contacts from the MC95XX are transferred to the car kit. Dial-Up Networking Services Dial-up networking allows the user to connect a PC or laptop to the MC95XX and use the MC95XX as a modem to connect to an office network or ISP.
7 - 12 MC55 User Guide Tap Add new device. The MC95XX begins searching for discoverable Bluetooth devices in the area. Select a stereo headset from the list. Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information. NOTE If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear.
Using Bluetooth 7 - 13 Using StoneStreet One Bluetooth Stack The following sections provide information on using the StoneStreet One Bluetooth stack. Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC95XX.
7 - 14 MC55 User Guide Wizard Mode shows the devices and services in a simple Favorites view created by following the step-by-step wizard. Explorer Mode The Explorer Mode window is easy to navigate and provides greater control to users familiar with Bluetooth. The menu bar provides quick access to the options and tools used to connect to devices.
Using Bluetooth 7 - 15 • Connect to Internet using Access Point • Connect to Internet using Phone/Modem • Connect to Personal Area Network • Connect to Printer • Send or Exchange Objects • Associate Serial Port • Connect to High-Quality Audio. NOTE If a device discovery action has not been previously performed, a device discovery is automatically initiated.
7 - 16 MC55 User Guide File Transfer Services NOTE Shared folders are a security risk. To transfer files between the MC95XX and another Bluetooth enabled device: MC95XXEnsure that OBEX File Transfer profile is enabled on the MC95XX. See Profiles Tab on page 7-35 for more information.
Using Bluetooth 7 - 17 Navigate to the directory to save the file. Tap Save. The file is transferred from the remote device to the MC95XX. Copying a File To copy a file to a remote device: Tap Action > Put. The Send Local File window appears. Navigate to the directory to save the file and select a file.
7 - 18 MC55 User Guide Tap Menu > Settings > Services tab. Tap Add button. Select Dial-up networking Service. Tap OK. The Edit Local Services window appears. In the Local COM Port drop-down list, select DUN1 for GSM configurations or WMP9 for CDMA configurations.
Using Bluetooth 7 - 19 Tap OK. Tap OK to send the contact to the other device and display a confirmation dialog box on the other device to accept the contact. A Send Contact dialog appears. Tap Ok. Swapping Contacts To swap contacts with another device: NOTE Prior to swapping contacts, a default contact must be set up before attempting to send a contact.
7 - 20 MC55 User Guide Tap Ok. Headset Services To connect to a Bluetooth headset: NOTE Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual for more information.
Using Bluetooth 7 - 21 Select the Hands-free service name and select Connect. The MC95XX connects to the headset. Refer to the headset user manual for instructions on communicating with a Bluetooth device. During an active connection, the MC95XX cannot go into suspend mode when the Power Button is pressed. A message appears notifying the user.
7 - 22 MC55 User Guide Tap Connect. The Remote Service Connection window appears. Remote Service Connection Window Figure 7-6 In the Service Type drop-down list, select Active Sync. Tap OK. The MC95XX connects the PC and an ActiveSync session begins. Tap Finish.
Using Bluetooth 7 - 23 Tap Menu > Settings > Services tab. Tap Add button. Select IrMC Synchronization. Tap OK. The Edit Local Services window appears. Tap OK twice. Use the Connection Wizard to search for a Bluetooth device, such as a Car Kit. Select the device and tap Next.
7 - 24 MC55 User Guide Tap Next. Select the stereo headset and tap Next. Select the Hands-Free unit service and then tap Next. Tap Next. Tap Connect. Connect to a HID Device The MC95XX can connect to an Human Interface Device (HID) device such as a Bluetooth keyboard: Ensure the MC95XX is connectable (required when automatic re-connect is initiated).
Using Bluetooth 7 - 25 Select a device from the list and tap Next. The PIN Code Request window appears. In the PIN Code field, enter the PIN code. Tap OK. The Pairing Status window displays. Tap Finish. The devices are successfully paired. The device name moves to the Trusted Devices window. Deleting a Bonded Device To delete a device no longer needed: Tap the Bluetooth icon and select Show BTExplorer.
7 - 26 MC55 User Guide Use the Services tab to add or delete Bluetooth services. To add a service: Tap Add. The Add Local Service window displays. In the list, select a service to add. Tap OK. The Edit Local Service window displays for the selected service. Select the appropriate information and then tap OK.
Using Bluetooth 7 - 27 BTExplorer Settings - File Transfer Information Figure 7-8 File Transfer Information Data Table 7-5 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.
7 - 28 MC55 User Guide Headset Audio Gateway Service Headset Service Audio Gateway allows connection to headset devices. BTExplorer Settings - Headset Audio Gateway Figure 7-10 Headset Audio Gateway Data Table 7-7 Item Description Service Name Lists the name of the audio service. IrMC Synchronization Service The IrMC Synchronization service used to synchronize PIM contacts between a remote device and the MC95XX.
Using Bluetooth 7 - 29 IrMC Synchronization Data Table 7-8 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Phonebook Select the Phonebook checkbox to allow synchronization with the MC95XX’s contacts. Select Read, Write, Create and/or Delete to allow phonebook permissions.
7 - 30 MC55 User Guide BTExplorer Settings - Personal Area Networking Figure 7-13 Personal Area Networking Data Table 7-10 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.
Using Bluetooth 7 - 31 Serial Port Services Data Table 7-11 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Local COM Port Select the COM port.
7 - 32 MC55 User Guide Audio Video Remote Control Service Audio Video Remote Control hosts connections from Bluetooth devices supporting audio remote-control functionality. BTExplorer Settings - Audio Video Remote Control Figure 7-16 Audio Video Remote Control Data Table 7-13 Item Description Service Name...
Using Bluetooth 7 - 33 Security Tab Data Table 7-14 Item Description Use PIN Code (Incoming Select for automatic use of the PIN code entered in the PIN Code text box. Connection) It is recommended not to use this automatic PIN code feature. See Security on page 7-2 for more information.
7 - 34 MC55 User Guide BTExplorer Settings - Virtual COM Port Tab Figure 7-19 Virtual COM Port Tab Data Table 7-16 Item Description COM5:Bluetooth Enable or disable COM Port 5. COM9:Bluetooth Enable or disable COM Port 9. COM11:Bluetooth Enable or disable COM Port 11. COM21:Bluetooth Enable or disable COM Port 21.
Using Bluetooth 7 - 35 BTExplorer Settings - HID Tab Figure 7-20 HID Tab Data Table 7-17 Item Description Enable Key Repeat Enables key repeat functionality. Delay To increase key repeat delay, drag the Delay slider to the right. To decrease key repeat delay, drag the Delay slider to the left.
7 - 36 MC55 User Guide System Parameters Tab BTExplorer Settings - System Parameters Tab Figure 7-22 System Parameters Tab Data Table 7-18 item Description Page Timeout Sets the amount of time the MC95XX searches for a device before moving on the next device.
Using Bluetooth 7 - 37 Miscellaneous tab Data Table 7-19 Item Description Highlight Connections Select the connection type to highlight when connected. In the Wizard Mode, the only options are Favorites or None. In the Explorer Mode the options are None, Tree View Only, List View Only, or Tree and List View.
7 - 38 MC55 User Guide...
Chapter 8 Accessories Introduction lists the accessories available for the MC9500-K Series mobile computer. Table 8-1 MC9500-K Series Accessories Table 8-1 Accessory Part Number Description Cradles Single Bay USB Cradle CRD9500-1000UR Charges the MC9500-K main battery. Synchronizes the MC9500-K with a host computer through a USB connection.
MC95XX Series Mobile Computer User Guide MC9500-K Series Accessories (Continued) Table 8-1 Accessory Part Number Description Belt Mounted Rigid Holster SG-MC9511110-01R Clips onto belt to hold the MC9500-K when not in use. Fabric Holster SG-MC9521110-01R Soft holder for added protection. Handstrap SG-MC9523043-01R Replacement handstrap (5-pack).
Use for mounting a four bay cradle or two four slot battery Bracket chargers on a wall. Vehicle Mounting Bracket KT-122012-01R Used for mounting the vehicle cradle and vehicle battery charger in a vehicle. Four Slot Battery Charger KT-116364-01R Desk Mount Bracket Universal Accessory System The Motorola Universal Accessory Charging System...
MC95XX Series Mobile Computer User Guide Single Bay USB Cradle This section describes how to use a Single Bay USB cradle with the MC9500-K. For power and USB communication setup procedures refer to the MC9500-K Series Mobile Computer Integrator Guide.
Battery Status LED MC9500-K Battery Charging Figure 8-2 The MC9500-K’s Battery Status LED indicates the status of the battery charging in the MC9500-K. See Table 2-6 for charging status indications. The 4800 mAh battery fully charges in less than six hours.
8 - 6 MC95XX Series Mobile Computer User Guide Single Slot Battery Charger This section describes how to use a Single Slot Battery Charger. Charging the Battery To charge a spare battery: Ensure that the charger is connected to power. Insert the spare battery into the slot to begin charging.
To charge the MC9500-K: Ensure that the cradle is connected to power. Align and hook the MC9500-K interface pocket onto the cradle’s cleat. Optional guide cups can be used to assist in placement of the MC9500-K onto the cradle. Hooking the MC9500-K onto a Four Slot Cradle...
MC95XX Series Mobile Computer User Guide Figure 8-5 MC9500-KFour Bay Charge Only Cradle with Optional Guide Cups The MC9500-K’s Battery Status LED shows the status of the battery charging in the MC9500-K. See Table 1-1 on page 1-5 for charging status indications. The 4800 mAh battery fully charges in less than six hours.
To charge the MC9500-K: Ensure that the cradle is connected to power. Align and hook the MC9500-K interface pocket onto the cradle’s cleat. If available, use the guide to assist in placement of the MC9500-K onto the cradle. Hooking the MC9500-K onto a Four Slot Cradle...
8 - 10 MC95XX Series Mobile Computer User Guide Four Bay Ethernet Cradle with Optional Guide Cups Figure 8-7 The MC9500-K’s Battery Status LED shows the status of the battery charging in the MC9500-K. See Table 1-1 on page 1-5...
Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger. The Four Slot Battery Charger: • Simultaneously charges up to four MC9500-K batteries. • Mounts on a wall or desk using the appropriate mounting bracket. Battery Charging To charge a battery: Ensure that the charger is connected to power.
Motorola is not responsible for any loss resulting from the use of the products while driving. To remove the MC9500-K, move the level toward the back of the Vehicle cradle. Lift the MC9500-K out of the cradle.
Accessories 8 - 13 Vehicle Battery Charger This section describes how to use the Vehicle Battery Charger. Charging the Battery To charge a spare battery: Ensure that the charger is connected to power. Insert the spare battery into the slot to begin charging. Release Button Vehicle Battery Charger Figure 8-10...
8 - 14 MC95XX Series Mobile Computer User Guide Magnetic Stripe Reader This section describes how to set up and use the snap-on (Magnetic Stripe Reader (MSR) with the MC9500-K. The MSR snaps on to the back of the MC9500-K and removes easily when not in use.
The following communication/charge cables are available: • USB/Charge cable • Provide the MC9500-K with operating and charging power when used with the Motorola approved power supply. • Synchronize information between the MC9500-K and a host computer. With customized or third party software, it can also synchronize the MC9500-K with corporate databases.
8 - 16 MC95XX Series Mobile Computer User Guide...
The touch-sensitive screen of the MC9500-K is polycarbonate. Do not to drop the MC9500-K or subject it to strong impact. • Protect the MC9500-K from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources. •...
MC95XX Series Mobile Computer User Guide • A screen protector is applied to the MC9500-K. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges •...
CAUTION Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. Rub the cotton portion of the cotton tipped applicator back-and-forth across the interface connector on the back of the MC9500-K. Do not leave any cotton residue on the connector. Repeat at least three times.
Maintenance & Troubleshooting 9 - 5 Inspect the area for any grease or dirt, repeat if required. Replace the battery in the MC9500-K. Cleaning Cradle Connectors To clean the connectors on a cradle: Remove the DC power cable from the cradle.
Install the battery properly. See Installing the Battery on page 1-4. properly. System crash. Perform a warm boot. If the MC9500-K still does not turn on, perform a cold boot. See Resetting the MC9500-K on page 3-3. Battery did not Battery failed.
The MC9500-K turns off after a period of inactivity. If the inactive. MC9500-K is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC9500-K is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.
Refer to the EMDK or Control Panel application. bar code. MC9500-K is not If the MC9500-K does not beep on a good decode, set the programmed to application to generate a beep on good decode. generate a beep.
Troubleshooting the Single Bay USB Cradle Table 9-3 Symptom Possible Cause Action MC9500-K battery is MC9500-K was Ensure cradle is receiving power. Ensure MC9500-K is seated not charging. removed from correctly. Confirm main battery is charging under > Start Settings cradle or cradle .
Four Bay Ethernet Cradle on page 8-9. Battery is not MC9500-K removed Replace the MC9500-K in the cradle. The 4800 mAh battery fully charging. from the cradle too charges in less than six hours. Tap > >...
MC9500-K battery is MC9500-K was Replace the MC9500-K in the cradle. The 4800 mAh battery fully not recharging. removed from the charges in less than six hours. cradle too soon. Battery is faulty.
Ensure that power is applied to the cable. The Battery Status LED flashes amber to indicate that the battery is charging. The MC9500-K is Detach and re-attach the power cable to the MC9500-K, ensuring not fully attached to it is firmly connected.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC9500-K is Detach and re-attach the MSR to the MC9500-K, ensuring it is not fully attached to firmly connected. the MSR. During data MC9500-K Reattach MC9500-K to MSR and retransmit.
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Appendix A Technical Specifications MC9500-K Technical Specifications The following tables summarize the mobile computer’s intended operating environment and technical hardware specifications. MC9500-K MC9500-K Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions Height: 23.36 cm (9.2 in.) Depth: 5.08 cm (2.0 in.) Width: 8.89 cm (3.5 in.)
A - 2 MC95XX Series Mobile Computer User Guide MC9500-K Technical Specifications (Continued) Table A-1 Item Description Audio VoWWAN; VoWLAN; TEAM Express compliant, rugged audio connector; high-quality speakerphone; headset (wired or Bluetooth) and handset and speaker phone modes. Performance Characteristics...
Antenna Internal iwth diversity Voice Communication Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE 802.11 a/b/g direct sequence wireless LAN, Wi-Fi Multimedia (WMM), Motorola Voice Quality manager (VQM) Wireless PAN Data and Voice Communications Bluetooth Class II, v 2.1 with EDR; internal antenna.
A - 4 MC95XX Series Mobile Computer User Guide MC9500-K Technical Specifications (Continued) Table A-1 Item Description EMI/RFI USA: FCC Part 15, Class B Canada: ICES 003 Class B EU: EN55022 Class B, EN55024, EN 301 489-1, EN 301 489-7, EN 301...
Technical Specifications A - 5 MC9500-K Technical Specifications (Continued) Table A-1 Item Description Illumination Element (LED) 625 nm +/- 5 nm LEDs (2x) Camera Specifications Resolution 2 Mega pixel with flash and auto focus. Data Capture Options Table A-2 Item...
A - 6 MC95XX Series Mobile Computer User Guide Data Capture Options (Continued) Table A-2 Item Description Imaging Decode Capability Code 39 Code 128 Code 93 Codabar Code 11 Interleaved 2 of 5 Discrete 2 of 5 EAN-8 EAN-13 UPCA UPCE UPC/EAN supplementals Coupon Code...
Technical Specifications A - 7 MC9500-K Accessory Specifications Single Bay USB Cradle Single Bay USB Cradle Technical Specifications Table A-3 Feature Description Dimensions Height: 15.45 cm (6.08 in.) Width: 12.00 cm (4.72 in.) Depth: 18.90 cm (7.44 in.) Weight 430 g (15.2 oz)
A - 8 MC95XX Series Mobile Computer User Guide Single Slot Battery Charger Technical Specifications (Continued) Table A-4 Feature Description Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact...
Technical Specifications A - 9 Four Bay Charge Only Cradle Four Bay Charge Only Cradle Technical Specifications Table A-6 Feature Description Dimensions Height: 11.3 cm (4.45 in.) Width: 45.7 cm (18.00 in.) Depth:5.6 cm (2.20 in.) Weight 705 g (1.41 lb) Input Power 12 VDC Power Consumption...
A - 10 MC95XX Series Mobile Computer User Guide Four Slot Battery Charger Technical Specifications (Continued) Table A-7 Feature Description Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Magnetic Stripe Reader...
Technical Specifications A - 11 Vehicle Cradle Vehicle Cradle Technical Specifications Table A-9 Feature Description Dimensions Height: 22.25 cm (8.76 in.) Width:15.40 cm (6.06 in.) Depth: 9.75 cm (3.84 in.) Weight 805 g (28.4 oz) Input Power 12/24 VDC Power Consumption 22 watts Operating Temperature 0°C to 50°C (32°F to 122°F)
A - 12 MC95XX Series Mobile Computer User Guide Vehicle Battery Charger Technical Specifications (Continued) Table A-10 Feature Description Humidity 10% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact...
Appendix B Voice Quality Manager Introduction The Voice Quality Manager (VQM) is a software package that resides on the MC95XX. VQM enables a set of features for Voice over WiFi (VoWiFi) calls, and a sub-set of those features for cellular line calls. The VQM user interface is designed to be intuitive and easy to use, so complex tasks such as enabling the Acoustic Echo Canceller (AEC) while a call is in progress are done with very little or no user intervention.
B - 2 MC95XX Series Mobile Computer User Guide Audio Modes The MC95XX can be in any one of the seven different audio modes. The mode is visually indicated by the VQM icon on the title bar. VQM icon VQM Icon in Title Bar Figure B-1 The VQM icon indicates that the device is in speakerphone mode without Acoustic Echo Cancellation (indicated by the gray VQM icon).
Using the Interfaces B - 3 The table below lists the current audio mode and the subsequent audio mode after tapping the VQM icon. Changing Audio Modes Table B-2 Audio Mode before Tapping VQM Icon Audio Mode after Tapping VQM Icon Speakerphone Handset Handset...
B - 4 MC95XX Series Mobile Computer User Guide To make use of WMM, the devices that generate traffic must mark their packets as high or normal priority in a field in the IP packet called Differentiated Services Code-Point (DSCP). The wireless infrastructure, which must be configured to support WMM, gives a higher priority to packets that have been marked as high priority through DSCP marking by the devices that generate traffic.
Appendix C Keypads Introduction The MC9500-K offers four types modular keypad configurations: Alpha Primary • Alpha Numeric • Calculator Numeric • Telephony Numeric. •...
C - 2 MC9500-K Mobile Computer User Guide Alpha Primary Keypad The Alpha Primary keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action.
Keypads C - 3 Alpha Numeric Keypad The Alpha Numeric keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is lowercase alpha characters and numerics. Alpha Numeric Keypad Configuration Figure C-2...
C - 4 MC9500-K Mobile Computer User Guide Calculator Numeric Keypad The Calculator Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z, both lowercase and uppercase), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action.
Keypads C - 5 Telephony Numeric Keypad The Telephony Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z, both lowercase and uppercase), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is numeric. Telephony Numeric Keypad Configuration Figure C-4...
C - 6 MC9500-K Mobile Computer User Guide Special Character Key NOTE Special characters are only available on the alpha-numeric keypad configurations. To add special characters using the MC950-K áü key, type the related character first, then press the Orange twice followed by the áü...
Keypads C - 7 Special Characters (Continued) Table C-1 Special Characters Special Characters ‘...
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