Bluetooth Connection - Motorola MC9500-K User Manual

9 - 8 MC95XX Series Mobile Computer User Guide
Troubleshooting the MC9500-K (Continued)
Table 9-1
Problem
The MC9500-K does
not decode with
reading bar code.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 9-2
Problem
MC9500-K cannot
find any Bluetooth
devices nearby.
When trying to
connect a Bluetooth
phone and
MC9500-K, the
phone thinks a
previously paired
MC9500-K is used.
Cause
Scanning Load a scanning application on the MC9500-K. See your system
application is not administrator.
loaded.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the MC9500-K within proper scanning range.
exit window and bar
code is incorrect.
MC9500-K is not Program the MC9500-K to accept the type of bar code being
programmed for the scanned. Refer to the EMDK or Control Panel application.
bar code.
MC9500-K is not If the MC9500-K does not beep on a good decode, set the
programmed to application to generate a beep on good decode.
generate a beep.
Battery is low. If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC9500-K low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Cause
Too far from other Move closer to the other Bluetooth device(s), within a range of 10
Bluetooth devices. meters.
The Bluetooth Turn on the Bluetooth device(s) to find.
device(s) nearby
are not turned on.
The Bluetooth Set the Bluetooth device(s) to discoverable mode. If needed, refer
device(s) are not in to the device's user documentation for help.
discoverable mode.
The phone Manually delete the pairing device and name from the phone. Refer
remembers the to the phone's user documentation for instructions.
name and address
of the MC9500-K it
last paired with via
the Bluetooth radio.
Solution
Solution