Motorola MC909X Integrator Manual page 263

Troubleshooting the Magnetic Stripe Reader (Continued)
Table 10-9
Symptom Possible Cause
Mobile computer Mobile computer was
battery is not removed from MSR or
charging. MSR was unplugged
from AC power too soon.
Battery is faulty.
The mobile computer is
not fully attached to the
MSR.
During data Mobile computer
communications, detached from MSR
no data was during communications.
transmitted, or
Incorrect cable
transmitted data
configuration.
was incomplete.
Communications
software is not installed
or configured properly.
Maintenance & Troubleshooting 10 - 11
Ensure MSR is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging. If a mobile
computer battery is fully depleted, it can take up to four hours to fully
recharge a battery (if the mobile computer is off and longer if the
mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
> > tab >
Start Settings System
For WinCE 5.0 devices, view battery status by tapping
> >
Settings Control Panel
Verify that other batteries charge properly. If so, replace the faulty
battery.
Detach and re-attach the MSR to the mobile computer, ensuring it is
firmly connected.
Reattach mobile computer to MSR and retransmit.
See the System Administrator.
Perform setup as described in
Action
icon.
Power
icon.
Power
Chapter 2, Accessories.
>
Start