Call Forward; Call Forward All - Cisco 6921 User Manual

Call Forward

Callback may appear on your phone as a feature button or a softkey. For more information, contact your
system administrator.
Procedure
Step 1 Press Callback while listening to the busy tone or ring sound.
A confirmation screen displays on the phone.
Step 2 Press Exit to exit the confirmation screen.
Your phone alerts you when the line is free.
Step 3 Press Dial to place the call again.
Call Forward
Call Forward allows you to forward calls on your phone to another number.
For your primary line, you can set up Call Forward All directly on your phone. For all other lines or to access
Call Forward All remotely, go to your User Options web pages.
There are two types of call forwarding features that your system administrator might set up on your phone:
• Unconditional call forwarding (Call Forward All): Applies to all calls that you receive.
• Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage):
•
When forwarding calls from your phone:
• Enter the call forward target number exactly as you would dial it from your phone. For example, enter
• Call forwarding is phone-line specific. If a call reaches you on a line where call forwarding is not enabled,
• Your system administrator can set up other call forward options that:
Related Topics
Set Up Call Forward Per Line, on page 83
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0
(SCCP and SIP)
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Applies to certain calls that you receive, according to conditions, and is accessible only from your User
Options web pages.
an access code or the area code, if necessary.
the call will ring as usual.
◦ Allow calls placed from the call forward target number to your phone to ring through, rather than
be forwarded.
◦ Prevent you from creating a call forward loop or exceeding the maximum number of links in a call
forwarding chain.
Calling Features