Cisco 6921 Quick Reference Manual

6921 Phone Layout and Key Descriptions
Flashes red light for incoming calls.
1 Indicator Light Steady red light for new voice
messages
Shows information like caller ID,
2 Phone Screen time and date, line status, soft keys,
menu and directories.
Soft key
Enables displayed options on your
3
phone screen
Transfer Button
4 Transfers a call
Conference
Button
5 Creates a conference call
Hold Button
6 Places and active call on hold
Navigation/Select
Allows you to scroll through menus
Button
and highlight items.
7
The center button is "Select" and
allows you to select a highlighted
Line 1 and Line 2
Lines programmed and primary line,
Buttons
8 optional secondary line, or speed
Headset Button
Toggles headset on or off. When
9
headset is on, the button is lit.
Screen displays time and date, extension, line
details and other phone information as well as
soft keys for available features or actions

Line Button Status
Green, steady - Active call on this line (off-hook)
Green, blinking - Call on hold on this line
Amber, blinking - Incoming call ringing on this line
Red, steady - Shared line, currently in use
Red, blinking - Remote line on hold
No color - No call activity on this line (on hook)
Speakerphone
Button
10
11 Keypad
Mute Button
12
Volume Button
13
Voicemail Button
14
Applications
Button
15
item
Contacts Button
16
dial
17 Handset
Toggles speakerphone on or off.
When speakerphone is on, the
button is lit.
Allows you to dial phone numbers,
enter letters, and select menu
items (by entering the item
number).
Toggles the microphone on or off.
When the microphone is muted,
the button is lit.
Controls the handset, headset,
and speakerphone volume
(off-hook) and the ringer volume
(on-hook).
Auto-dials your voicemail system.
Opens/closes the Applications
menu. Use it to access call history,
user preferences, phone settings,
and phone model information.
Opens/closes the Directories
menu. Use it to access personal
and corporate directories.
Phone handset.
6921 Cisco IP Phone
Quick Reference Guide