Malicious Call Identification; Trace Suspicious Call; Meet Me Conference; Malicious Call Identification (Mcid) - Cisco 6921 User Manual

Malicious Call Identification

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Line status indicators can be set up on speed dial buttons by your system administrator, and can be used with
these features:
• Speed Dial: Allows you to monitor the status of (and dial) a specific number on a speed-dial button.
• Call Pickup: Allows you to monitor the line status of (and pick up a ringing call on) a speed-dial button.
Related Topics
Speed Dial, on page 76
Call Park, on page 53
Call Pickup, on page 55
Malicious Call Identification
Malicious Call Identification (MCID) allows you to identify an active call as suspicious, which initiates a
series of automated tracking and notification messages.

Trace Suspicious Call

Procedure
Press Report Caller to send a silent notification message to your system administrator.
When the silent notification message is sent, your phone provides both a visual and audible confirmation.

Meet Me Conference

Meet Me allows you to call a predetermined number at a scheduled time to host or join a Meet Me conference.
The Meet Me conference begins when the host connects. Participants who call the conference before the host
has joined hear a busy tone and must dial again.
The conference ends when all participants hang up; the conference does not automatically end when the host
disconnects.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0
(SCCP and SIP)
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Indicator
Line is in Do Not Disturb (DND) state.
Line is ringing. (Only for Call Pickup.)
Your system administrator can also set up your phone to play an audible alert when a call is ringing on
the monitored line
Calling Features