Park Call; Park Call Using Manual Directed Call Park; Park Call Using Assisted Directed Call Park - Cisco 6921 User Manual

Park Call

Park Call
Procedure
Step 1
During a call, press the Park softkey.
Your phone displays the call park number where the system stored your call.
Step 2 Note the call park number displayed on your phone screen.
You will use the number to retrieve the call.
Step 3 Hang up.
You have a limited time to retrieve a parked call before it reverts to ringing at the original number.
Step 4 From any other Cisco Unified IP Phone in your network, enter the call park number to retrieve the call.

Park Call Using Manual Directed Call Park

Procedure
Step 1
During a call, press Transfer
Step 2 Enter the Directed Call number where you will park the call.
Step 3 Press Transfer again to finish parking the call, then hang up.
You have a limited time to retrieve a parked call before it reverts to ringing at the original number.
Step 4
Retrieve the call, from any other Cisco Unified IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Example:
If the park retrieval prefix is "99" and the Directed Call number is "1234", enter 991234.

Park Call Using Assisted Directed Call Park

Procedure
Step 1 During a call, press the Assisted Directed Call Park button displaying an idle Line Status indicator.
Step 2 To retrieve a parked call from an assisted directed call park number, press the flashing Assisted Direct Call
Park button.
If your administrator has not configured a reversion directory number, the parked call is reversed to the phone
parking the call.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0
(SCCP and SIP)
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Calling Features