Forward Calls; Call Park - Cisco 6921 User Manual

Calling Features

Forward Calls

Procedure
Step 1
Press Fwd All.
Step 2 Enter the target phone number.
Depending on how your voicemail system is set up, you may be able to press Messages
calls to voicemail.
Visual confirmation displays on your screen for as long as the feature is enabled.
Step 3 To cancel call forwarding, press Fwd OFF.
Step 4
To forward calls on other lines, go to your User Options Web pages.

Call Park

Call Park allows you to use your phone to park (temporarily store) a call, which you can then retrieve from
another phone (such as a phone at a coworker's desk or in a conference room).
There are two ways you can park a call:
Park
Directed Call Park
Your system administrator sets up either the Directed Call Park or the Park feature on your phone, but not
both.
Related Topics
Line Status, on page 65
Allows you to park an active call that you answered on your phone, and retrieve it using another phone
in the Cisco Unified Communications Manager system.
Allows you to park and retrieve an active call in two different ways:
• Assisted Directed Call Park: Allows you to park an active call using a feature button, which your
system administrator sets up as a speed-dial line.
With this type of directed call, you can monitor the status of the line (in-use or idle) using Line
Status indicators.
• Manual Directed Call Park: Allows you to park an active call by transferring it to a Directed Call
number, which your system administrator sets up.
You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your
system administrator) and then dialing the Directed Call number you used to park the call.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
Forward Calls
to forward all
and SIP)
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