8.4 Error Messages
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8.4.1 How to read an error message entry
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Protocol code:
Three digit number that is sent by the printer via the serial interface when this error
occurs.
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Display message:
Text that is shown in the printer display. The text in the display always includes the
error code as reference for the operator.
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Cause:
What caused this error.
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Elimination:
Steps the operator can take to avoid this error.
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Protocol
Display message
code
001
NO PAPER !!
CODE: 01
Elimination
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User Manual Version 3.1
Refill feeder
Check separation
Check for paper jam
Check that paper sensor can
detect the paper when it
enters the printer
Check paper sensor distance
to material
Clean paper sensor/ reflector
Cause
Timeout because no paper front
edge was detected during printing
•
Adjust/teach-in paper sensor
•
Check paper sensor in
HARDWARE TEST
•
Check paper sensor cable
•
Check JP 20, 21 and 22 on
mainboard (only for service
technician)
101