5050-001
Problem
Toner specks appear on the
page.
Toner colors the background of
the page.
The page has 100% coverage of
one color.
Action
Replace the fuser coating roll. If it is not
time to order a black photoconductor kit,
which includes a fuser coating roll, order
a separate fuser coating roll
(P/N 12A1706).
Be sure the affected print unit is
completely installed in the printer.
Be sure the system board is completely
inserted in the printer and the
thumbscrews are securely tightened.
Refer to the Setup Guide or installation
instructions.
Be sure the affected print unit is
completely installed in the printer.
Replace the photoconductors. If the page
is black, you can replace just the black
photoconductor. If the page is another
color, replace all three of the color
photoconductors. If this does not fix the
problem, go to
"Black Print" on
page
2-43.
Diagnostic Information
2-39