Page 1 Optra Color 1200 User’s Guide...
Page 2 Improvements or changes in the products or the programs described may be made at any time. A form for reader’s comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40550, U.S.A.
Page 3: Table Of Contents
Lexmark web site ........
Page 4 In your printer ........
Page 5 Printer memory ........
Page 6 Solving printer problems ....99 Understanding printer messages ....... . . 100 Identifying other problems .
Page 7 Appendix C: Fonts ......147 Printing font samples ......... . . 147 Resident fonts .
Page 8 viii Table of contents...
Page 9: Preface
You may want to keep the Quick Reference near the printer so all printer users have convenient access to it. Refer to the Setup Guide for detailed instructions on setting...
Page 10: Other Sources Of Information
In addition to the User’s Guide, Setup Guide, and Quick Ref- erence, Lexmark offers other sources of information about your printer or about Lexmark products and services. The CD that was shipped with your printer contains sev- eral online documents.
Page 11: Technical Reference
Access our site on the World Wide Web for up-to-date information about Lexmark and Lexmark products: http: //www.lexmark.com If you’re in the U.S. or Canada, you can use the Lexmark automated fax system to request information about Lex- mark products, available printer drivers, or other related topics.
Page 12 Preface...
Page 13: Trademarks
Apple Computer, Inc., registered in the U.S. and other countries. TrueType is a trademark of Apple Computer, Inc. PANTONE Colors generated by the Optra Color 1200 are four-color process simulations and may not match PAN- TONE-identified solid color standards. Use current PAN- TONE Color Reference manuals for accurate color.
Page 14 (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PostScript language. This means the printer recognizes PostScript commands used in various application pro- grams, and that the printer emulates the functions corre- sponding to the commands.
Page 15: Introducing Your Printer
250-sheet optional drawers Introducing your printer The Optra Color 1200 is a network color printer that uses electrophotographic technology to deliver high quality images, presentation graphics, line art, and text. Its fast output—up to 12 pages per minute (ppm) for both four- color and monochrome print jobs—makes it the ideal...
Page 16: Print Speed
With standard 600 dpi resolution, your printer provides high quality printouts of all your jobs. In addition, the 1200 Image Quality setting lets you optimize the quality of printed images. If you sometimes print simple drafts, you can set Toner Saver On to preserve toner, while minimally affecting print quality.
Page 17: Markvision
MarkVision can display a graphic of your printer indicating the options installed and the location of any printer problems. If your printer is attached to a network and located some distance from your workstation, you can view printer status and change printer settings without leaving your desk.
Page 18 Chapter 1: Introducing your printer...
Page 19: Changing Printer Settings
However, you can also change many of these settings from your application, from a Lexmark printer driver, or from the MarkVision printer utility. If there is a printer feature you cannot control from the...
Page 20: Using The Operator Panel
• Exit printer menus and return the printer to the ready state • Clear certain messages from the display If you’ve changed printer settings from the operator panel menus, press Go before you send a job to print. Menu > and Press the Menu>...
Page 21: Markvision's Remote Operator Panel
The message activity. For example, if you need to load paper in a tray while a job is printing, press the printer motors to idle before removing the tray from the printer. Reinsert the loaded tray, and then press MarkVision’s remote...
Page 22: Menus
Print Menus Press again to print the page. Select The message Printing Menu Settings printer returns to the ready state after the list of user default settings prints. Menu> <Menu until Menu> <Menu is displayed. The...
Page 23: Changing Menu Settings
If an error message appears on the display, see “Understanding printer messages” on page 100. Follow the steps below to change a user default setting from the menus: From the operator panel, press...
Page 24: Locking The Menus
Press and hold the the printer on. Release the buttons when displayed. appears on the display. When the Locking Menus printer self test is complete, the displayed. If you press Menu> <Menu message is displayed. To unlock the menus, repeat steps 1–3 above.
Page 25 If you want to disable the button sequence so users cannot easily lock or unlock the menus from the printer operator panel, change the password variable of the PJL JOB com- mand. Select any non-zero value for the password vari- able to prevent the button sequence from unlocking (or locking) the menus.
Page 26: Menu Overview
Data Bits Parity Honor DSR Chapter 2: Changing printer settings Menus or menu items in italics are displayed only when the required option is installed. Capitalized menu items (for example, PAPER SIZE) have submenus. Refer to the tables on the following pages for a listing of the values for each menu item.
Page 27: Supplies Menu
Empty Your printer can detect if a tray is missing, low on paper (less than 50 sheets), or empty. The Supplies Menu lists any of the installed trays (tray 1, tray 2, or tray 3) that meets any of these three conditions.
Page 28: Maintenance Menu
This menu appears when the printer maintenance counter determines 100,000 pages have printed. These maintenance items are in a kit available from Lexmark. You must have a trained service technician install the maintenance kit. Failure to replace these items will not interrupt printer operation, but can result in unsatisfactory performance of the printer.
Page 29: Color Menu
For the best overall print quality when printing jobs containing images, text, and graphics, select 1200 Image Quality. This setting may require more memory than the other two settings to process a particular job, and may slow print speed. However, the 1200 Image Quality setting delivers the highest quality output, with crisp text and graphics and exceptionally high quality images.
Page 30: Paper Menu
9 Envelope 10 Envelope* (Country specific) DL Envelope* (Country specific) C5 Envelope B5 Envelope Other Envelope *Factory default Chapter 2: Changing printer settings Use the Paper Menu to define all settings relating to the media you load in your printer.
Page 31 The printer can only recognize A3 and B4 size paper or 11x17 and legal size paper. You must decide which of the pairs of paper sizes you want your trays to support. (You can still load the paper sizes you don’t select in the multipurpose feeder.) Select the appropriate setting from...
Page 32 Custom Type 1 Custom Type 2* Custom Type 3 Custom Type 4 Tray 3 Type Plain Paper Bond Letterhead Preprinted Colored Paper Custom Type 1 Custom Type 2 Custom Type 3* Custom Type 4 *Factory default Chapter 2: Changing printer settings...
Page 33 Paper Menu (continued) Menu item Values Paper Type MP Feeder Type (continued) Plain Paper Bond Letterhead Preprinted Colored Paper Transparency Labels Card Stock Envelope Custom Type 1 Custom Type 2 Custom Type 3 Custom Type 4* Manual Pap Type Plain Paper* Bond Letterhead Preprinted...
Page 34 Paper Type setting to optimize print quality for the media you specified. For example, if you set Tray 1 Type to Transparency, the printer heats the fuser to a higher temperature and slows printing to produce the best transparency possible. If you then change Tray 1 Type to Plain Paper, there is a slight delay while the printer cools to the appropriate temperature for printing paper.
Page 35 11x17 / A3 All Listed Select Letter / A4 if you want the printer to automatically print A4 jobs on letter size paper and letter jobs on A4 size paper, if the requested size is not currently installed in the printer.
Page 36: Finishing Menu
Set Collation On to collate multiple copies of a job. For example, if you send a three-page job to print and set Copies to 2, the printer prints page 1, page 2, page 3, page 1, page 2, page 3.
Page 37 16-Up Choose a Multipage Print value to print images of the specified number of pages on one sheet of paper. The printer automatically reduces the image of each page so the specified number of images fits on one sheet. For example, select 4-Up to print reduced images of pages 1–4 of your document on the first sheet of paper, pages 5–8 on the second sheet, and so on.
Page 38 For example, choose Horizontal to position portrait images in rows from left to right, from the top of the page to the bottom. Choose Vertical to position the images in columns from top to bottom, left to right. *Factory default Chapter 2: Changing printer settings 4-up print job (portrait orientation) Horizontal Vertical...
Page 39 When printing the same job 4-up, the printer positions the top edge of the images along the short edge of the page. If you prefer to have the page images always oriented along the long edge or along the short edge of the sheet, select Long Edge or Short Edge as the user default.
Page 40: Tests Menu
Refer to the <Menu to scroll through the list of Lexmark demo pages, as well as any other demo Menu> to display the Job Menu, and then...
Page 41 Print Clear If you have an optional disk installed in your printer and you are using the printer’s Job Accounting function, you can choose to print a list of statistics for a defined number of the most recent print jobs. (The number of jobs is determined by the value of the Job Acct Limit menu item in the Setup Menu.) The statistics include whether the job printed with or without...
Page 42: Job Menu
This menu item is only available when you enter the Job Menu while the displayed. The Waiting state occurs if an incomplete job is sent to the printer or if an ASCII job is being printed. Examples include sending a print screen command from your host computer or copying a DOS file.
Page 43: Setup Menu
Disabled 1…120 (20*) The Power Saver menu item lets you reduce power usage when the printer is idle. The Power Saver setting determines the length of time (in minutes) the printer waits after a job is printed before it goes to a reduced power state.
Page 44 When a print timeout occurs, the printer stores the page in the print buffer. When Print Timeout is disabled, the printer does not print the last page of a print job until one of the following occurs: •...
Page 45 When Jam Recovery is set Off, the printer does not reprint a page that has jammed. When Jam Recovery is set On, the printer keeps the image for a printed page until the printer signals that the page has successfully exited the printer. The printer reprints all jammed pages.
Page 46 If you still cannot print the page after setting Page Protect On, your printer may not have enough memory to process the page. You may have to reduce the size and number of fonts on the page, change the Print Quality setting, or increase the installed printer memory.
Page 47 (see “Timing Adj”). This may slow overall printing time, depending on the mix of mono and color pages. See page 63 for illustrations of the paper path the printer uses for each of the settings. See page 96 for more information about conserving printer supplies.
Page 48 Job Accounting Off* If you have an optional disk installed in your printer, set Job Accounting On to use the disk to store statistical information about your printer’s most recent jobs. The statistics include whether the job printed with or without errors, the time required to print the job, the size (in bytes) of the job, the requested paper size and paper type, the color settings used, the total number of printed pages, and the number of copies requested.
Page 49: Pcl Emul Menu
Always select the font source before you select a font name. After you select a font source, choose the specific font from the Font Name menu item. The printer displays the font source abbreviation, font ID, and font name for each font. The font source abbreviation is R for resident, F for flash, K for disk, and D for download.
Page 50 The Lines per Page setting determines the number of lines that print on each page. The setting can range from 1 to 255 lines per page. The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation settings.
Page 51 For example, if you want to use a LaserJet 5 printer driver with an Optra Color 1200 with two optional drawers installed, use the Tray Renumber menu item to set the following values:...
Page 52 Auto LF after CR Off* The Auto LF after CR setting determines whether the printer automatically performs a line feed after a carriage return control command. *Factory default Chapter 2: Changing printer settings...
Page 53: Postscript Menu
Use the Font Priority menu item to establish the font search order. Select Resident to search the printer’s internal memory (ROM) for the requested font before searching flash memory or an optional hard disk. Select Flash/Disk to search the hard disk, if installed, and then search flash memory, before searching for the requested fonts in printer memory.
Page 54: Parallel Menu
If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
Page 55 Job Buffering Off* If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the parallel port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work.
Page 56 Honor Init Off* The Honor Init setting determines whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off.
Page 57: Serial Menu
NPA format. If not, it is rejected as bad data. If NPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.
Page 58 Job Buffering Off* If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the serial port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work.
Page 59 Robust XON Off* This printer setting only applies to the serial port if Serial Protocol is set to XON/XOFF. When Robust XON is set On, the printer sends a continuous stream of XONs to the host computer to indicate that the serial port is ready to receive more data.
Page 60 Honor DSR Off* The Honor DSR setting determines whether the printer uses its data set ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. The serial interface uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Page 61: Network Menu
NPA format. If not, it is rejected as bad data. If NPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.
Page 62 Job Buffering Off* If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the network port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work.
Page 63: Infrared Menu
If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
Page 64 Job Buffering Off* If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the infrared port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work.
Page 65 If Auto is selected, the printer automatically sets the Transmit Delay value during power-on to maximize link performance.
Page 66: Localtalk Menu
If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
Page 67 Job Buffering Off* If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the LocalTalk port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work.
Page 68 NPA Hosts 1…10 (2*) Use this setting to specify the maximum number of NPA hosts that can register for NPA printer alerts. When the number of hosts registered for NPA alerts exceeds the quantity specified by the NPA Hosts menu item, any additional hosts attempting to register for alerts are ignored.
Page 69: Fax Menu
1 and connector 2, you can only activate one fax port. If you select Disabled, all of the other menu items in the Fax Menu are hidden. Fax Baud 1200 2400 4800 9600...
Page 70 The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the Fax Buffer size, you can disable or reduce the size of the parallel, serial, network, infrared, or LocalTalk buffer.
Page 71: Using Color
Communicating in color Using color Your printer provides you with outstanding color printing technology for many business office uses, such as business charts, photographic images, or spot colors. Color can give life to your printed material, adding excite- ment, realism, importance, clarity, or whatever feeling you want to convey.
Page 72: Guidelines
Knowing how color is produced gives you a clearer understanding of color and how it works with your color printer. For example, light coming from a computer screen...
Page 73: Additive Colors
• Black is produced by overlaying a mixture of each of the subtractive primary colors. Black produced this way is not a pure black; it is called process black, or composite black. (Your printer can print with pure black by using the black toner.) Defining color...
Page 74: Color Tools
In your printer You can print color samples from your printer by selecting Color Samples from the Tests Menu. The sample prints using the printer’s Print Quality and Color Correction set- tings.
Page 75: Adjusting Color
CMYK To print with no color correction from CMYK applications. You can make color adjustments from your Lexmark printer driver, from the MarkVision printer utility, and from the printer operator panel. Lexmark posts updates about color support on its web site (www.lexmark.com).
Page 76 – You don’t have sufficient memory installed to print the job using the 1200 Image Quality setting. – You want the printer to choose which images are enhanced. You’re printing documents that contain image data and: –...
Page 77: Printing Color And Mono Jobs
When shipped from the factory, your printer is designed to deliver the fastest possible printing of all jobs: color and mono. When the Printer Usage menu item is set to the default, Maximum Speed, the printer does not make any mechanical adjustments when it detects mono pages.
Page 78 Transport belt adjusts from a mono job to a color job. The printer also performs these same calibrations each time you turn the printer on and each time you open and close the top cover.
Page 79: Managing Memory
Managing memory The Optra Color 1200 printer ships with at least 32MB of standard memory. To determine the amount of memory currently installed in your printer, select Print Menus from the Tests Menu. The total installed memory appears on the printout.
Page 80: Adding Memory
32MB memory cards in your printer. Lexmark offers two memory options for the Optra Color 1200 printer: a 32MB option (two 16MB memory cards) and a 64MB option (two 32MB memory cards). For installation instructions, refer to the Setup Guide.
Page 81: Allocating Memory
1MB allocated to standard parallel port if no optional adapter is installed. You may also want to set the Print Quality menu item to Graphics or Images, since the 1200 Image Quality setting requires more memory. If Complex Page errors persist, try setting Page Protect On from the Setup Menu.
Page 82: Flash Memory
RAM. Resources stored in flash mem- ory are not lost when the printer power is turned off or the printer is reset. Hard disk If you have a large number of permanent resources you’d...
Page 83: Storing Job Statistics
files.
Page 84 Chapter 4: Managing memory...
Page 85: Paper Handling
Setup Guide for information about installing optional drawers. The table on page 72 details the types and quantities of media you can load in each of the printer’s paper sources. For more information about selecting specific media, see “Media guidelines” on page 74.
Page 86: Paper Sizes
The printer determines the size paper loaded in the trays by the position of the rear paper guide. Since the printer can only recognize A3 and B4 size paper or 11x17 and legal size paper, you must decide which paper sizes you want your trays to support.
Page 87 Select this value when you’re feeding a non-standard size sheet from the multipurpose feeder. The printer formats the page for 11.7 x 17 in. (297 x 432 mm). Set the margins for the actual page size from your software application.
Page 88: Media Guidelines
For detailed information about media char- acteristics, refer to the Card Stock & Label Guide available on the CD that was shipped with your printer. Brief guide- lines for choosing paper and other media follow. Paper For the best output when printing photographic quality images, use a high quality laser printer paper.
Page 89: Letterhead
Letterhead Refer to the illustrations at left to orient A4 or letter size preprinted paper in the multipurpose feeder or the paper trays. Preprinted papers such as letterhead must be able to with- stand temperatures up to 195°C (383°F) without melting or releasing hazardous emissions.
Page 90: Transparencies
Transparencies Chapter 5: Paper handling For best results, use only the following Lexmark transpar- encies with the Optra Color 1200 printer: Recommended transparencies Part number 12A0541 12A0540 These transparencies are designed to provide optimal print quality when used with your printer. Using other...
Page 91 Load transparencies only in the multipurpose feeder or tray 1. Your printer does not feed transparencies from tray 2 or tray 3. Load transparencies with the corner notch oriented as shown. This properly positions the specially coated print side.
Page 92: Envelopes
You can load up to 15 envelopes in the multipurpose feeder. Load envelopes with the flap side down and the short edge nearest the return address area positioned to enter the printer first, as shown. Do not load stamped envelopes. Refer to the Setup Guide for additional loading instructions.
Page 93: Labels
For more infor- mation on the types of card stock your printer supports, refer to the Card Stock & Label Guide on the printer CD. Always set the Paper Type to Card Stock when printing on heavier paper.
Page 94: Storing Media
• If you need to load paper in a tray while a job is printing, press the Stop printer motors to idle before you remove the tray from the printer. After you reinstall the loaded tray, press to continue printing.
Page 95: Loading Paper In The Trays
250-sheet tray and the optional 250-sheet trays) is the same. Refer to the Setup Guide for detailed instructions. The printer lets you know when you need to load paper in the trays. If a tray has less than 50 sheets of paper, the Supplies Menu>...
Page 96: Tray Linking
If you want to increase your printer’s paper capacity, you can add up to two optional 250-sheet drawers to your printer. If you load the same paper size and type in more than one tray, the printer automatically links the trays: when one tray is empty, paper feeds from the other tray.
Page 97: Using The Multipurpose Feeder
Since the multipurpose feeder does not have auto size sensing, you must select the correct paper size and type from the printer operator panel or from MarkVision before you send a job to print. Select MP Feeder as the paper source.
Page 98 See page 18 or refer to the Setup Guide for more information about the Paper Type setting. When the printer is in the ready state, send the job to print. Load MP Tray to enter the menus.
Page 99: Feeding Media Manually
Press to set the paper source. Select Press to return the printer to the ready state. Select the paper size. Since the multipurpose feeder does not automati- cally sense the size of the media you load, you must select the correct paper size for each job.
Page 100 This allows media to feed through the printer along a straight path, thereby reducing curl and stacking problems. When the printer is in the ready state, send the job to print. appears on the sec- until Manual Pap Size...
Page 101 Press the green release lever to the left to posi- tion the media for printing. If you are printing additional pages manually, insert a single sheet or envelope each time the printer prompts you with the Using the multipurpose feeder message. Load Manual...
Page 102 Chapter 5: Paper handling...
Page 103: Ordering Supplies
(listed below). You may find it helpful to keep these replacement supplies on hand so you can operate your printer without interruption. Following are the order numbers for each supply: Routine maintenance supplies...
Page 104: Replacing Supplies
See page 76 for more information about transparencies. If you’re in the U.S., call 1-800-438-2468 to order supplies from Lexmark Direct or to request information about Lex- mark Authorized Supplies Dealers in your area. The following table lists appropriate phone numbers for other countries.
Page 105: Storing Supplies
Sweden Switzerland United Kingdom 44 1628 481 500 Choose a cool, clean storage area for your printer supplies. Store toner cartridges and photoconductors in their origi- nal packaging until you are ready to install them. Do not expose printer supplies to: •...
Page 106: When Do I Replace Them
The paper size affects the printer’s page count calcula- tions. The printer counts an A4 or letter size sheet as one page; however, it counts a B4 or legal size sheet as 1.2 pages, and an A3 or 11x17 size sheet as 2 pages.
Page 107: Toner Cartridges
The actual yield depends on the density of print on each page and whether you have Toner Saver set On. When the printer detects that the toner supply in a partic- ular cartridge is getting low, it posts the message. If you do not already have a replacement toner cartridge available, order one at this time.
Page 108: Photoconductors
The average yield of each photoconductor is 13,000 pages. The actual yield depends on the size paper you use and the Printer Usage setting you select from the Setup Menu. If you select Maximum Speed—the printer default—the printer alerts you to replace all four photoconductors at the same time.
Page 109: Fuser Coating Roll
After you replace the photoconductors and close the printer’s top cover, the printer synchronizes the four pho- toconductors to correct the color registration. This adjust- ment may take up to 90 seconds, depending on the printer settings you have chosen. Fuser coating roll The fuser coating roll lubricates the hot roll with oil.
Page 110: Recycling Used Supplies
Then follow the instructions on the outside of the box to send the used supply back to Lexmark. If a prepaid shipping label is not available for your coun- try, contact the place where you bought your printer for additional recycling information.
Page 111: Black & White Printing
Printer Usage setting If print speed is not critical to you, you can set Printer Usage to Maximum Yield in the Setup Menu to extend the life of the color photoconductors and toner cartridges.
Page 112: Replacing Service Items
Lexmark offers a maintenance kit that contains the parts required for your printer. When the message appears, contact your service provider or...
Page 113: Solving Printer Problems
• The printer cable is securely attached to the printer and the host computer. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on.
Page 114: Understanding Printer Messages
Cancel Job appears on the second line. Press Menu> <Menu The printer has received a page of data to print but is waiting for an End of Job or Form Feed command or for additional data. • To print the contents of the print buffer, press •...
Page 115 Control code strings are printed, not executed. To exit Hex Trace mode, turn the printer off or reset the printer. To reset the printer, press . The Job Menu is displayed and Reset Printer appears on Menu>...
Page 116 The printer is formatting the hard disk. Do not turn the printer off while this message is displayed. The printer is storing resources on the hard disk. Do not turn the printer off while this message is displayed. The network adapter is being reset. The Network x Setup menu is not available while this message is displayed.
Page 117 Menu> <Menu The printer is trying to feed paper from a source it detects is empty (tray 1, 2, 3, or the multipurpose feeder). The message displays either the custom media name defined using the MarkVision utility, the media size, or the media size and type it is looking for.
Page 118 37 Insufficient Collation Area Chapter 7: Solving printer problems Action Jobs that were spooled to the optional hard disk before the printer was last turned off have not yet printed. Press the jobs from the disk without printing them. You have changed the Job Buffer Size setting from the operator panel, and the printer must reformat the hard disk to activate the change.
Page 119 53 Unformatted Flash 54 Parallel Error Action The printer is processing the job, but the memory used to store pages is full. • Press to clear the message and continue printing. Some data may not print or may not print correctly.
Page 120 • Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on again to see if the printer recognizes the connection. • Press to clear the message.
Page 121 The printer requires replacement of routine maintenance items, such as the fuser and transport belt, to maintain top performance and avoid print quality and paper feed problems. These items are in a maintenance kit available from Lexmark. You must have a trained service technician install the maintenance kit. See “Replacing service items”...
Page 122 You have installed a defective photoconductor. You must replace the specified photoconductor before you can continue printing. The printer has detected that the toner supply in the specified cartridge is low. After printing approximately 250 more pages, the printer will display the message and cease operating until the toner cartridge is replaced.
Page 123: Identifying Other Problems
See page 80 for information about avoiding jams. Turn the printer off and back on. If the service message recurs, call for service and report the message number and description of the problem. See page 129.
Page 124 (P/N 12A1706). See page 95 for more information. Make sure the affected print unit is completely installed in the printer. Make sure the system board is completely inserted in the printer and the thumb- screws are securely tightened. Refer to the Setup Guide for installation instructions.
Page 125 Make sure the top cover is completely closed and both sides are snapped shut. You may need to replace the fuser. See page 98 for more information. Remove the fuser coating roll from under the printer’s rear cover, and wipe it with a dry, lint-free cloth. See page 127 for more information.
Page 126 • Place envelopes in trays and deliver to the post office; do not drop envelopes into mail boxes or chutes Make sure you’re using the recommended Lexmark transparencies. See page 76 for more information. Make sure you’re loading transparencies properly. See page 77.
Page 127 Colors do not print as you expect. Action Set Toner Saver Off from the Color Menu. Set Print Quality to Images or 1200 Image Quality. See page 15 or page 61 for more information. If you’re printing low resolution images using PostScript Level 2 emulation, set Image Smoothing On.
Page 128 We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. If you’re using a Lexmark internal or external network adapter, verify that it is set up properly and the network cable is securely connected. Refer to the documen- tation that came with your adapter, or to the network documentation on the printer CD, for more information.
Page 129 Verify that the printer is set up correctly in the Macintosh Chooser. Make sure neither Fax Port nor Fax Buffer is set to Disabled in the Fax Menu. Make sure the fax machine you have connected to your printer is a class 1 fax modem.
Page 130 When using the multipurpose feeder, always select the correct paper size from the operator panel or from the driver. If you set Print Quality to 1200 Image Quality, it may take longer to print some complex jobs or jobs formatted for larger paper. Select another Print Quality setting if you need the job to print faster.
Page 131 Fan transparencies before loading. If you just turned the printer on or the printer has been idle for a period of time, print on paper before trying to print on transparencies. For example, before printing transparencies, select Print Menus from the Tests Menu and print the menu settings page on a sheet of paper.
Page 132: Clearing Paper Jams
The illustration of the printer’s paper path may help you. After you have cleared all the paper, close the printer’s top cover and press have cleared all the paper from the paper path, but the...
Page 133 Lift each of the four print units straight out of the printer and set the print units on a level surface. Do not expose the print units to light for more than 10 minutes. If you anticipate it will take more time to clear the jam, cover the print units to protect them from light.
Page 134 Carefully remove any jammed paper from inside the printer, as shown. Chapter 7: Solving printer problems...
Page 135 If you were printing from a paper tray: Slide the tray completely out of the printer. If you have trouble removing the tray, first remove the tray above or below it. Remove any damaged paper from the tray or the tray opening.
Page 136 Chapter 7: Solving printer problems Reinstall all four print units in the appropriate color-coded positions, starting with the magenta print unit at the front of the printer. Press the large green tab on the print unit until it clicks in place.
Page 137 Press the print unit until it is completely seated. After you have installed all four print units, gently close the top cover until it clicks in place. If the cover does not close easily, make sure each print unit is installed correctly. Do not force the top cover closed.
Page 138 If a message remains on the display, make sure Paper Jam you: • Cleared all paper inside the printer. • Cleared jammed paper form the paper source. • Closed the top cover after clearing all paper in the path. • Pressed...
Page 139 Clear any paper from the area. Close the jam access door. Make sure you close the jam access door before you continue printing. Open and close the printer’s top cover and then press to clear the message. Clearing paper jams...
Page 140: Cleaning The Leds
Fingerprints or scratches may cause other print quality problems. LEDs Chapter 7: Solving printer problems If you are experiencing print quality problems such as voids, light streaks, or light print, you may need to clean the LEDs inside the top cover.
Page 141: Cleaning The Fuser Coating Roll
Cleaning the fuser coating roll Caution! The fuser coating roll is very hot. Do not touch the roll with your hand. If toner adheres to the back of your page, particularly after a paper jam, cleaning the fuser coating roll may solve the problem.
Page 142 Chapter 7: Solving printer problems Use a dry, lint-free cloth to clean the roll. Rotate the roll to make sure you clean the entire surface. Reinstall the fuser coating roll, as shown. Slide the locking plate to the right to secure the fuser coating roll in place.
Page 143: Calling For Service
Calling for service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the printer operator panel. You’ll also need to know your printer model type and serial number. Lower the multipurpose feeder and refer to the label on the right.
Page 144 Chapter 7: Solving printer problems...
Page 145: Appendix A: Markvision
3.1x, Macintosh, and OS/2 Warp was shipped with your printer. You can purchase MarkVision for UNIX networks and UNIX Intranet Servers and MarkVision for Sun Sys- tems and Sun Intranet Servers from Lexmark. Contact a representative at the place where you bought your printer for more information.
Page 146 As a workgroup administrator, you can also use MarkVi- sion to manage Lexmark printers attached to a network. MarkVision helps you configure the printers quickly and consistently, as well as establish a comprehensive inven- tory of the hardware and software features of each printer.
Page 147: Features
If a feature is helpful for a user at an individual workstation, “user” is clearly indicated in the section. Lexmark is continually updating printer utilities to pro- vide you optimum printer control. To get information about the newest versions of MarkVision, which may include new features or enhanced functions, use the Lex- mark resources listed under “Getting updated utilities and...
Page 148 Alerts Remote operator panel Custom media names Job statistics Printer inventory Property tag support Resource management Printer and network adapter password control Job queue management Print buffer management Job buffering Not supported for TCP/IP networks. Limited function. Support for this feature provided by the operating system.
Page 149 Printer configuration. MarkVision’s Quick Setup func- tion lets you configure multiple printers simultaneously. Simply use MarkVision to set up one printer, save the set- tings into a file, and send that file to all the other printers you want to update.
Page 150 DDE as a means of accessing printer information from MarkVision for Windows 3.1. For exam- ple, Lexmark offers an application that works with remote pagers to transmit printer status alerts to network admin- istrators away from their workstations.
Page 151 The tabs in the MarkVision window that group related printer settings, as well as the remote operator panel, make it easy to view and change printer default settings. If necessary, you can use MarkVision to set up passwords that control who has authority to change these settings.
Page 152 You can use MarkVision to delete, move, or copy files from one storage device to another on the same printer, or from one printer to another. In addition, you can use MarkVision to pass- word protect resources on the storage devices.
Page 153: Markvision Online Help
(parallel, serial, network, LocalTalk, or infrared). Job buffering allows the printer to remain busy even if the host computer, network connection, or printer server is down. Jobs buffered to disk are retained even if the power supply to the printer is interrupted.
Page 154: Installing Markvision On A Network
Install window when running the Network Printer Utility. To set up the OS/2 server to support clients using Windows operating systems, select “Server and Workstation Utilities” from the Install window when running the Network Printer Utility. Server/Network operating system independent.
Page 155: Getting Updated Utilities And Drivers
Windows desktop. If you have access to an online service, you can download printer drivers and updates to MarkVision and other printer utilities from Lexmark 24 hours a day, 7 days a week. The addresses are: • Internet server: ftp.lexmark.com (driver files are located at /pub/driver) •...
Page 156 Appendix A: MarkVision...
Page 157: Appendix B: Printer Specifications
A4, A5, JIS B4, JIS B5, A3, letter, legal, 11 x 17 32MB (two 16MB 50 ms EDO SIMMS) Note: Some printer models may ship with more memory. 4MB (for permanent storage of fonts, logos, and forms) Parallel (standard Centronics protocol that complies with bidirectional IEEE 1284B)
Page 158 2 ports for network adapters, tri-port adapters, or parallel port adapters 1 connector for hard disk 2 pairs of memory connectors MarkVision utility that lets you manage your printer from your computer. Supported in the following environments: Windows 95, Windows NT 4.0, Windows 3.1x, OS/2 Warp, Macintosh, UNIX. Description Support unit and 250-sheet tray;...
Page 159: Printer Supplies
Dimensions Dimension Measurement Height 303 mm (11.9 in.) Width 555 mm (21.9 in.) Depth 643 mm (25.3 in.) Weight (with supplies installed) 51 kg (112 lb) Approximate yield 6,500 pages each (5% coverage) 13,000 pages each Appendix B: Printer specifications...
Page 160 Appendix B: Printer specifications...
Page 161: Appendix C: Fonts
Printing font To print samples of all the fonts currently available for samples your printer: From the printer operator panel, press < to enter the menus. Menu Continue to press and release TESTS MENU Press to display the list of menu items for Select the Tests Menu.
Page 162: Resident Fonts
Resident fonts Scalable fonts Appendix C: Fonts The scalable and bitmapped fonts resident in your printer are listed below. You can select the resident fonts from your software application, or from the printer operator panel if you’re using PCL emulation.
Page 163: Bitmapped Fonts
Univers Condensed Medium Univers Condensed Medium Italic Univers Condensed Bold Univers Condensed Bold Italic Wingdings Zapf Chancery Medium Italic Zapf Dingbats Bitmapped fonts The following bitmapped fonts are resident for PCL emulation only: Line Printer 16 POSTNET Barcode Appendix C: Fonts...
Page 164: Symbol Sets
Some applications require different characters at some code points. To support multi- ple applications and languages, your printer has 77 sym- bol sets for the resident PCL emulation fonts. Not all font names support all of the symbol sets listed below.
Page 165 PC-775 Baltic PC-8 Bulgarian PC-8 Code Page 437 PC-8 Danish/Norwegian PC-8 Greek PC-8 Greek Alternate 437G PC-8 PC NOVA PC-8 Polish Mazovia PC-8 Turkish PC-850 Multilingual PC-851 Latin /Greek PC-852 Latin 2 PC-853 Turkish/Latin 3 PC-855 Cyrillic/Serbia PC-857 Turkish/Latin 5 PC-860 Portugal PC-861 Iceland PC-863 Canadian French...
Page 166: Downloadable Fonts
Fonts downloaded to flash memory or disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off. The MarkVision utility includes a remote management function that lets you manipulate the font files you’ve downloaded to flash memory or disk.
Page 167: Appendix D: Safety Information
This product is designed, tested and approved to meet strict global safety stan- dards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 168 • Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
Page 169 Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio.
Page 170 Denna produkt är utformad, testad och godkänd för att uppfylla internationella säkerhetsbestämmelser när den används tillsammans med andra Lexmark-produkter. Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat används. • Maskinen använder en utskriftsmetod som upphettar utskriftsmaterialet.
Page 171 Aquest producte està dissenyat, comprovat i aprovat per tal d’acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d’algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l’us d’altres peces de recanvi. •...
Page 172 • Este produto está projetado, testado e aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição.
Page 173 Appendix D: Safety information...
Page 174 Appendix D: Safety information...
Page 175 Appendix D: Safety information...
Page 176 Appendix D: Safety information...
Page 177: Appendix E: Notices
Companies participating in this program introduce personal computers, printers, moni- tors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
Page 178: Industry Canada Compliance Statement
The Optra Color 1200 printer, Type 5050, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 179 The Optra Color 1200 printer, Type 5050, has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 180: The United Kingdom Telecommunications Act 1984
A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boi- gny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Page 181: Appendix F: Warranty
Optra Color 1200 This Statement of Limited Warranty applies to this product if it was originally pur- chased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Warranty...
Page 182 Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 183: Glossary
Glossary 1200 Image Quality. A print quality setting that allows the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images, and halftones. A3. Paper measuring 297 x 420 mm. Feeds short edge first.
Page 184 See bits per second. buffer. A portion of memory used to temporarily store data. Busy. A printer state in which the printer is processing data or printing pages. byte. A group of eight binary digits processed as a unit.
Page 185 Optional device that you can install in the printer to provide non-volatile storage for downloaded fonts, symbol sets, or macros. A disk also lets you store job statistics, collate large jobs, and spool jobs to the disk.
Page 186 DL. Envelope measuring 110 x 220 mm. download. To transfer information, such as fonts, from a diskette or other device to your computer or printer for temporary or permanent storage. dpi. Dots per inch. See resolution.
Page 187 • Ethernet 100BaseTX external network adapter (ENA). A LAN device—such as the Lexmark MarkNet XLe or MarkNet Pro—that attaches externally to the printer and lets you connect various printers to your network, thereby freeing dedicated PC print servers for use as LAN workstations.
Page 188 Honor INIT. A printer setting that allows the printer to be reset by an initialization signal sent from the computer. images. Visual data typically scanned from original sources external to the PC, such as photographs or video frames.
Page 189 Feeding one sheet of media (paper, envelope, transparency) into the printer at a time. MarkNet Pro. See external network adapter. MarkNet S. Family of multi-protocol Lexmark INAs. Versions for Ethernet and Token-Ring available. MarkNet XLe. See external network adapter.
Page 190 The network card you install in your printer to connect your printer to a local area network. Not Ready. A printer state in which the printer does not accept data from the computer. This state is initiated either by operator intervention or a printer error.
Page 191 The buttons and liquid crystal display on the printer that are used to change printer settings and display printer status. operator panel display. See display. optional drawer. The support unit you install under your printer that holds a 250-sheet paper tray.
Page 192 A program that translates the language of a software application to the language of the printer so the two can communicate data. printer language. A set of defined commands (such as PCL or PostScript) to which the printer responds.
Page 193 Ready. State of the printer in which it can receive, process, and print data. Press the button to return the printer to the ready state. When the printer is in the ready state, the message or the message appears on the...
Page 194 A way of communicating between computer and printer by transmitting data one bit at a time. server. A device that allows the sharing of resources, such as printers, on a network.
Page 195 A unique set of alphanumeric characters and symbols that the printer uses to print the requested font. Different symbol sets offer the diverse characters required for different languages or symbol-intense applications. system board. The printer’s main circuit board.
Page 196 Set the actual size of the page from your software application. user default. Printer setting selected by a user that remains in effect until a new user default is chosen. value. One of the settings available for a specific menu item.
Page 197: Index
149 Black PC Drum (Supplies Menu) 13 Black Toner (Supplies Menu) 13 Blank Pages (Finishing Menu) 22 buttons, printer 6 calibrating the printer 33, 64 Cancel Job (Job Menu) 28 cancelling print jobs 28 card stock guidelines 79 loading 83 printing 83 Card Stock &...
Page 198 Download Target (Setup Menu) 30 downloading fonts 152 drawer, optional options 250-sheet drawer 82 driver, printer See printer drivers Dynamic Data Exchange (DDE) 136 EDO memory 65 electronic emissions notices 164 energy conservation 29, 163 Energy Star 163 envelopes guidelines 78...
Page 199 PS SmartSwitch 49 Transmit Delay 51 Window Size 51 Internet 39, 141 intranet servers 131, 141 inventory, printer hardware 137 Jam Recovery (Setup Menu) 31 jams See paper jams Job Accounting (Setup Menu) 34 Job Acct Limit (Setup Menu) 34...
Page 200 Maint Status (Maintenance Menu) 14 maintenance kits 98 Maintenance Menu 14 Maint Status 14 managing memory 65 flash memory 68 hard disk 68 printer memory 65 solving problems 66 manual feed multipurpose feeder 85 MarkNet S internal network adapter 144 MarkVision 132 alerts 136...
Page 201 Serial 43 Setup 29 Supplies 13 Tests 26 unlocking 10, 101 messages See printer messages mono printing 33, 63 Multipage Border (Finishing Menu) 25 Multipage Order (Finishing Menu) 24 Multipage Print (Finishing Menu) 23 Multipage View (Finishing Menu) 25 multipurpose feeder...
Page 202 15, 39, 62 problems 109 toner saver setting 15 Print Quality (Color Menu) 15 print speed 2, 72, 116 Print Timeout (Setup Menu) 30 print unit 94 installing 122 removing 119 printable area 32 printer commands xi configuration files 135 dimensions 145...
Page 203 28 specifications 143 status 131, 135 supplies 145 printer drivers auto update in MarkVision 135 getting the latest versions 141 Printer Language (Setup Menu) 29 printer memory 65 managing 67 options 66 problems 66 specifications 65 printer messages attendance messages 103 70–79 Network 107...
Page 204 Unlocking Menus 101 Waiting 100 printer settings, changing from MarkVision 5 from operator panel 9 from software application 5 Printer Usage (Setup Menu) 33 printer utilities getting the latest versions 141 MarkVision 132 printing color and mono pages 63 color samples 26...
Page 205 Job Acct Limit 34 Job Buffer Size 33 Page Protect 32 Power Saver 29 Print Area 32 Print Timeout 30 Printer Language 29 Printer Usage 33 Resource Save 29 Timing Adjustment 33 Wait Timeout 30 Size Detection (Paper Menu) 21...
Page 206 recommended 76 transport belt adjusting for mono printing 64 replacing 98 tray linking 82 disabling 20 Tray Renumber (PCL Emul Menu) 37 Tray x (Supplies Menu) 13 trays capacity 72 linking 82 loading 81 media specifications 72 optional 144 renumbering 37 sizes supported 21 troubleshooting Hex Trace mode 27...
Page 207 3/98 You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incur- ring any obligation to you. Did you find the book well organized?
Page 208 Tape BUSINESS REPLY FIRST CLASS MAIL PERMIT NO. 2659 POSTAGE WILL BE PAID BY ADDRESSEE Lexmark International, Inc. Department F95, Building 035-3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511-9954 | | | | | | | | | | |...

This manual is also suitable for:

Optraimage color 1200r Optra color 1200

Lexmark 1200 User Manual

Preface

Trademarks

1 Introducing Your Printer

2 Changing Printer Settings

3 Using Color

4 Managing Memory

5 Paper Handling

6 Replacing Supplies

7 Solving Printer Problems

Appendix A: Markvision

Appendix B: Printer Specifications

Appendix C: Fonts

Appendix D: Safety Information

Appendix E: Notices

Appendix F: Warranty

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Summary of Contents for Lexmark 1200

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Table of Contents