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Basic Voice Mail Programming
Creating and/or Customizing the Call Routing Mailboxes
Creating an d/or Custom izin g the Call Rou ting Mailboxes
Creating and/or Customizing the Call Routing Mailboxes
Default
Modifications to Default
Programming
For more information
26
NVM-2e/i-Series Quick Setup Guide
Before you can program a mailbox number into an AST, you must make sure the mailbox exists.
This step shows you how to create and/or customize the Call Routing Mailboxes you selected for
the ASTs in Step 5.
There are 4 Call Routing Mailboxes by default: 802, 803, 804 and 807.
Dial Action Table 1 is assigned to Call Routing Mailbox 802
Dial Action Table 2 is assigned to Call Routing Mailbox 803
Dial Action Table 3 is assigned to Call Routing Mailbox 804
Dial Action Table 4 is assigned to Call Routing Mailbox 807
Each Call Routing Mailbox has seven other programmable options. The default values for
these options should be fine to get your basic system up and running. To see the default val-
ues, see "Call Routing Mailboxes" in Chapter 3: Programming in the NVM-2e System Guide
(P/N 17780INS08 or higher).
To see how the Call Routing Mailboxes are assigned to AST 1, see Completing the AST Worksheet
on page 24 of this chapter.
To review the routing options assigned to the keys in Dial Action Table, see Figure 7 starting on
page 21 in Checking the Default Automated Attendant of this chapter.
The only thing you should change about a Call Routing Mailbox, at this point is its Dial Action
Table number. You can enter a number from 1 to 4.
Keep this in mind: If Call Routing Mailbox 802 should have a different set of dialing options than
Call Routing Mailbox 803, then you should keep the default Dial Action Table assignments.
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
From Main Menu:
Customize Menu, Mailbox Options. To find out which mailbox numbers are unused, use the View-
ing/Printing Reports Menu, "Mailbox List (Numerical) - ML" of the NVM-2e System Guide (P/N
17780INS08 or higher). The NVM-2e allows mailbox numbers 000-999.
See "Call Routing Mailboxes" in Chapter 3: Programming of the NVM-2e System Guide
(P/N 17780INS08 or higher) to understand the Call Routing Mailbox options.
Chapter 4: Voice Mail Programming
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