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Default
Figure 7: How the Default Automated Attendant Handles Calls
To work with
AST's, see Com-
pleting the AST
Worksheet on
page 24.
To modify the
Instruction Menu
(Main Greeting
portion), see Mod-
ifying Instruc-
tion Menus
(Main Greeting
Portion) on
page 32.
To modify the
Instruction Menus
(Dialing Options
portion), see Mod-
ifying Instruc-
tion Menus
(Dialing Option
Portion) on
page 33.
Chapter 4: Voice Mail Programming
Checking the Default Automated Attendant
Call rings into Voice Mail port 1 on Wednesday (a workweek day), 5:30 PM.
Voice Mail looks at AST 1, which is assigned to each port, to see which
Call Routing (CR) Mailbox & Dial Action Table (DAT) should answer.
<====
Sched 1.
W orkweek M on-Fri, starting at 8AM
Sched 2.
W orkw eek M on-Fri, starting at 5PM
<====
Since the call falls into the Workweek Evening time period, the Voice Mail
plays the Main Greeting for Call Routing Mailbox 803. The default Welcome
Message is: Thank you for calling.
<====
The Voice Mail plays the default dialing options for Call Routing Mailbox
803: If you are calling from a touch tone phone, please dial the extension
number you wish to reach or dial 0 for assistance. If you are calling from a
rotary dial phone, please stay on the line for assistance.
Caller presses a dialpad key.
The Voice Mail uses the default routing options in the Dial Action Table
shown on the next page.
Basic Voice Mail Programming
NVM-2e/i-Series Quick Setup Guide
CR 802
DAT 1
CR 803
DAT 2
21
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